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GoTab Helps Boost Revenue & Customer Loyalty with Restaurant Financier inKind

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GoTab has partnered with restaurant financier inKind, building inKind’s food and beverage credits into the system

In an article from PYMNTS, restaurant commerce platform GoTab, has grown its suite of digital menu, contactless ordering, payment and kitchen management features. The company has partnered with restaurant financier inKind, building their food and beverage credits into the system. For the financier, the partnership comes from a genuine belief in the efficacy of GoTab’s solutions.

From the beginning of the pandemic to today, restaurants have been facing a range of challenges, with consumers’ habits and external circumstances changing the industry landscape month to month. There has been plenty of opportunity for providers to acquire new partners and release innovative new tools and technologies.

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Returning to Stability

For GoTab, the benefit is that the company’s operators are able to further succeed. By working closely with the restaurant operators, giving each of them unique insight into the challenges facing restaurants today, though the former’s expertise primarily relates to operations. Mclaughlin agrees on the key issue facing restaurateurs right now.

“Efficiency is going to be a big problem for a couple of reasons,” said McLaughlin. “One is cost, but also the availability of staff. People stepped out of the industry … So you have high demand, which is wonderful, but that can also result in a bunch of angry guests … because whenever you have high demand and you can’t fulfill the expectation, you end up with quality issues and service problems … and we expect that to continue to ratchet up throughout the summer.

Adapting to an Evolving Consumer Behavior

GoTab has grown its digital menu, contactless ordering, payment and kitchen management features. For a restaurant to take advantage of GoTab’s features, it needs to have financing. As such, GoTab has partnered with restaurant financier inKind, building their food and beverage credits into the system. The partnership comes from a genuine belief in the efficacy of GoTab’s solutions.

GoTab’s CEO Tim McLaughlin told PYMNTS, “A lot of our operators are really, really savvy … They are not all going to disclose it, but many of them are more profitable now than they’ve ever been.” Thanks to GoTab’s constantly evolving technology they are able to adapt to what operators currently need with their business, offering a full service to their customers.

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