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“GoTab cannot freeze costs set by outside parties, but we can commit not to increase the margin we control.” — Mateen Habib, Chief Growth Officer, GoTab
An offer of free or heavily discounted terminals can make one proposal appear significantly less expensive than another. But hardware is never the entire economic relationship. Its cost may be recovered through processing, software commitments, contract terms or limitations on future choices.
A cloud POS with clear pricing, 24/7 support and features that flex to any service model — counter, table, or hybrid.
Staff take the POS with them to fire orders, make table touches and talk to the kitchen without walking back to a station.
Guests scan a QR code or tap NFC to open a tab and order from their own phone. No app download required.
Live per-item status, zone-based routing for multi-bar and multi-vendor venues, and two-way texting with guests.
Guest-facing self-service ordering that busts lines at peak and keeps throughput up without adding staff.
Dip or swipe a card, text the guest a link to their open tab, and let them keep reordering from their phone all night.
Native points, tiers, email and SMS built into the guest profile — plus Klaviyo and Fishbowl integrations.
Direct off-premise ordering with scheduling and delivery routing, plus third-party marketplace orders in one interface.
Keeps POS, handhelds, kiosks, KDS and printers running through an internet outage, then syncs everything automatically.
Published plans, no long-term contracts, no hidden fees and no proprietary hardware. Eligible operators can add an indefinite rate lock on the processing margin GoTab controls.
Card processing starts at 2.40% + $0.15 for in-person Mastercard, Visa and Discover transactions at locations processing under $5M a year. American Express adds 0.85% and international transactions add 1.5%. Additional POS, KDS and kiosk devices, and advanced features, are priced per unit. Setup fees are customized to your needs. See full pricing.
GoTab locks the processing margin it adds above the underlying interchange, card-network and processing costs, for as long as you keep using the platform. GoTab cannot freeze costs set by outside parties, but it commits not to increase the margin it controls.
The indefinite rate-lock option is offered to eligible operators. A GoTab specialist can confirm whether your volume and setup qualify.
No. GoTab has held its core software pricing steady since 2023, while continuing to invest in the platform, support and partner ecosystem.
The Hardware Flex Leasing Program replaces a large upfront purchase with a more predictable monthly investment, while providing access to hardware replacements or upgrades. 0% financing over 24 or 36 months is also available.
Free or heavily discounted terminals can make one proposal look much cheaper than another, but hardware is never the entire economic relationship. That cost may be recovered through processing, software commitments, contract terms or limits on your future choices.
Open tabs. Guests order freely across a visit while GoTab takes one authorization when the tab opens and charges the card once when it closes.
No. GoTab is cloud-based, so guests reach the menu and their open tab from their phone’s web browser after scanning a QR code or tapping an NFC chip.
No. GoTab accepts contactless and QR payments, dip and swipe through handheld payment terminals, and cash.
Yes. Guests can split payment with members of their party and the system calculates the divisions.
No. GoTab works with existing receipt printers, tablets and KDS equipment, and runs on iPads you already own. Each iPad needs its own license, similar to adding a register.
OPServer offline mode keeps the POS taking orders and processing certain payments, and KDS and printers keep running. QR ordering and third-party delivery pause. On reconnection, transaction data, order history and inventory updates sync automatically with no data loss.
GoTab does not hold funds. Transactions process in real time into your merchant account, with one consolidated deposit per day.
Yes. It is free on iOS and Android, and lets managers view tabs, issue refunds, close tabs and adjust menus and products on the fly.
GoTab provides 24/7 support by email, phone and chat. On the Basic plan, 24x7 support is listed as a $35/mo add-on. See the pricing page for the terms that apply to each plan.
100% of your purchase — hardware, implementation, setup costs, taxes, shipping and monthly software fees — over 24 or 36 months at 0%. There is no application fee and no penalty for paying it off early. A one-time documentation fee applies after approval, and financing requires a minimum of two years in business.
Book a short walkthrough with a GoTab specialist, and ask about the rate lock and the switching offers that make moving your POS easier.
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