GoTab Partners with Pints & Paddle to Streamline Operations and Elevate the Guest Experience
Leading commerce platform bolsters presence in the growing eatertainment category; Integration with Restaurant365 enables labor optimization and operational excellence
GoTab, a leading restaurant and retail commerce and operations platform, today announced a groundbreaking partnership with Pints & Paddle, a dynamic eatertainment venue offering pickleball, high quality casual dining and an innovative self-serve taproom. Through its seamless integration with Restaurant365 (R365), GoTab is helping drive operational efficiencies, profit and guest satisfaction.
Pints & Paddle leverages GoTab and R365 to better unify, track and manage its vast layout and diverse offerings for a bird’s-eye view of all activities, including pickleball court reservations, event management, dining and its PourMyBeer self-pour beverage wall. Embracing GoTab’s QR code ordering for tables in the dining area, GoTab Pass RFID cards for the self-pour tap wall, and strategically placed self-ordering kiosks, Pints & Paddle creates a frictionless ordering and payment experience for guests while streamlining operations for team members. Moreover, GoTab’s unique integration with R365 enables Pints & Paddle to track labor costs across various operational areas, enabling informed decision-making and improved resource allocation. With access to these unique insights across every touchpoint, Pints & Paddle has reduced labor costs by eight percent.
Pints & Paddle is filling a gap in the market for guests seeking unique, multi-faceted experiences, combining sports with innovative food and beverage offerings. With a priority on the guest experience, our goal is to ensure they’re able to enjoy every area of our business during a single visit without friction.
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Managing Partner, Pints &Paddle
Eatertainment POS Solutions
"Like most eatertainment venues, Pints & Paddle needed a system that would effectively manage high volumes across its multiple businesses,” said Tim McLaughlin, Co-Founder & CEO at GoTab. “From its pickleball courts to its self-serve taproom, GoTab’s smart commerce technology simplifies the guest experience and provides unmatched convenience throughout their visit. And through our integration with R365, Pints & Paddle is able to make data-driven decisions that directly result in a reduction in operational expenses, a massive win in light of current labor and cost pressures. As the eatertainment scene continues to gain traction, we’re proud to be leading the way in the segment to help operators maximize efficiencies and improve the guest experience with our purpose-built platform.”
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Self Service Efficiencies
Set against the backdrop of Maple Grove, MN, Pints & Paddle offers a myriad of attractions, including a sprawling 78-pour taproom, 10 state-of-the-art indoor pickleball courts, scratch kitchen and a versatile event space. With its lively ambiance, live musical performances, and an array of gourmet culinary offerings, the establishment invites guests on an immersive journey seamlessly blending sports, high quality casual dining, and cutting-edge self-serve technology.
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Restaurant365 Integration
“Pints & Paddle is filling a gap in the market for guests seeking unique, multi-faceted experiences, combining sports with innovative food and beverage offerings,” said Tim Skaja, Managing Partner at Pints & Paddle. “With a priority on the guest experience, our goal is to ensure they’re able to enjoy every area of our business during a single visit without friction. We’re grateful to GoTab for truly streamlining the ordering and payment process for our guests wherever they are and offering best-in-class self-service technology that frees up time for our team members to focus on hospitality instead of logistics. Plus, thanks to the GoTab and R365 Integration, we are now easily able to see our daily food, liquor, and labor cost in our accounting software, allowing us to make real-time adjustments to pricing and staffing to help increase overall profit.”
Schedulefly Integation
GoTab’s integration with Schedulefly will further streamline operations for GoTab’s operators through alleviating scheduling and employee management pain points. Schedulefly is a simple web-based platform that enables restaurants, bars, breweries, boutique hotels and others in the hospitality industry to schedule and communicate with their staff.
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