Spanish
What happens when great food and drinks are no longer enough to bring people together?
In this episode of Behind the Tab, GoTab's Patricia Mejia sits down with Michael Motz, founder of Full House Group, one of Europe's most innovative hospitality operators. Michael oversees food halls, bars, restaurants, live music venues, and entertainment concepts across Poland and Central Europe.
The conversation explores how changing consumer behavior, declining alcohol consumption, and evolving social habits are forcing hospitality operators to rethink the guest experience. Michael shares why his flagship food hall hosts live music nearly every day of the year, how community programming drives repeat visits, and what U.S. food hall operators can learn from Europe's approach to hospitality.
Topics include:
• The evolution of food halls in Europe
• Why experience has become the product
• Building community through live music and events
• The impact of declining alcohol consumption
• Hybrid ordering and the future of hospitality technology
• What American operators can learn from European food halls
If you're a food hall operator, restaurant owner, brewery leader, or hospitality entrepreneur, this episode offers a fresh perspective on creating venues that guests want to return to again and again.