Guest dining and paying at table.

Commission-Free Online Ordering for Restaurants

Take pickup, takeout and delivery orders from your website, Google and social links. Orders land in your GoTab POS and kitchen display, and you keep the guest relationship and the margin.
Aramark GoTab
Aramark GoTab
Aramark GoTab
Aramark GoTab
Aramark GoTab

What is restaurant online ordering?

A restaurant online ordering system lets guests order and pay from your own website or Google listing for pickup, takeout or delivery, instead of through a third-party marketplace. With GoTab's online ordering platform, those orders run on the same POS, menu and kitchen display as dine-in service, so there's no extra tablet and no marketplace commission on each order.

Order From Anywhere You're Found

Share one ordering link on your website, Instagram, emails and texts. With Order with Google, the Order Online button on your Google listing sends guests straight to your GoTab menu.

Pickup, Takeout and Scheduled Orders

Guests order ASAP or schedule ahead. Set lead times, how far ahead guests can order, and minimum order amounts for each takeout zone.

Delivery on Your Terms

Draw your delivery area on a map, set its own minimums and service charges, and plan self-delivery routes by time, distance or number of drivers.

Keep the Guest Relationship

Every order comes with the guest's contact details, so you can text order updates and invite them back with loyalty offers.

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Average order size is about 15% higher than with our previous POS provider. Largely because customers are almost 3x more likely to reorder food beyond after their initial order.

Chris McCarrick
Chris McCarrick

Owner, CraftWorx Taproom

How Online Ordering with GoTab Works

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Download the Fact Sheet
  • 1

    Build your online menu

    Use your GoTab menu or a takeout-only version, with the same items, modifiers and prices. 86 an item on the line and it disappears from the online menu right away.

  • 2

    Share your ordering link

    Add it to your website, Google listing, social profiles and emails. Guests order in their phone's browser, with no app to download.

  • 3

    Orders go straight to the kitchen

    Online orders fire to your POS and kitchen display alongside dine-in orders. Order throttles keep the kitchen from getting buried at peak times.

  • 4

    Hand off or deliver

    Text guests when orders are ready, print packing slips for large and catering orders, and route your own drivers from the Pack & Route dashboard.

Your Own Online Ordering vs. Third-Party Delivery Apps

No Marketplace Commission

GoTab charges no commission on online orders, so more of every ticket stays with you.

Your Brand, Your Menu

Guests order from your menu and branding, not a marketplace listing next to your competitors.

Your Guest Data

You see who ordered and what they ordered, and can bring them back with loyalty and promotions.

Still on DoorDash or Uber Eats?

Keep them. Online Order Aggregation brings marketplace orders into the same POS, so every order is in one place.

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Built for Every Off-Premise Order

From weeknight takeout to catering trays, every online order runs through the same system as your dining room.

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Catering and Large Orders

Take pre-orders days ahead, print packing slips and export bulk orders for prep.

Food Halls and Multi-Vendor Venues

Guests order from several vendors in one checkout with the GoTab Marketplace.

On-Premise Ordering Too

The same menus power QR ordering at the table with Mobile Order & Pay.

FAQ

Frequently Asked Questions

Common questions about this feature.

What is a restaurant online ordering system?

A restaurant online ordering system lets guests order and pay from your website, Google listing or social links for pickup, takeout or delivery. GoTab's online ordering runs on the same POS, menu and kitchen display as your dine-in service.

Does GoTab charge a commission on online orders?

No. GoTab doesn't charge a commission on online orders placed through your GoTab ordering link.

Can guests schedule online orders in advance?

Yes. Guests can order ASAP or pick a future time, and you control lead times, how many days ahead orders can be placed, and order throttles for each takeout zone.

Does GoTab online ordering support delivery?

Yes. You define your delivery area on a map, set minimums and service charges for that zone, and plan self-delivery routes by time, distance or number of vehicles in the Pack & Route dashboard.

Can I add an Order Online button to my Google Business Profile?

Yes. GoTab's Order with Google integration sends guests who tap Order Online on your Google listing straight to your GoTab menu. Your customer success manager turns it on, and links can take up to two weeks to appear on Google.

Do guests need to download an app to order online?

No. Guests order and pay in their phone or computer browser from your link.

Do I still need DoorDash or Uber Eats?

No, but you can keep them. Many restaurants use their own online ordering for loyal guests and marketplaces for reach; Online Order Aggregation brings marketplace orders into the same GoTab POS.

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