What Our Operators Say

By turning our staff into a team of multi-faceted, customer service experts, we’ve given them the opportunity to learn more and grow in their position at Maketto. Instead of having 10-12 FOH people on the floor at once, we now have 5 people to ensure our guests have the best experience on-site. This also means our tip pool is smaller and so our staff earns more tips than they did in the past.
Keem Hughley
Director of Sales at Maketto

“We are an experiential gathering place offering an incredible variety of food and drink in a lively atmosphere. As we continue innovating and improving our eatertainment concept, we sought a technology partner to elevate the guest experience and improve day-to-day operations. Easy to integrate, GoTab Pass has helped us create streamlined guest ordering processes and payment to our multiple licensees. It enabled our licensees to predict their hourly sales and labor needs better, translating to meaningful cost savings.”

The Golden Mill Food Hall
Susan Ganter
Owner of The Golden Mill

"Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass."

Limelight Hotel
Nick Giglio
Manager of Hotel IT Operations, The Little Nell Hotel Group
“Innovation is at the core of our business model as we seek to create meaningful experiences for our guests inspired by the neighborhood’s history of industry and invention. By introducing GoTab’s Pass technology to the guest experience, we’re reshaping how guests navigate and interact with our various chefs and local vendors. We are making ordering from multiple merchants easier and more seamless on one tab.”
Patricia Wall
Developer of The Market At Malcolm Yards

“GoTab went above and beyond to create an excellent space for our brewers to mingle, enjoy some respite from the event, and easily access delicious food and beers. I'm so grateful for GoTab's fantastic customer service, which set our team up for an amazingly successful Craft Beer Fest.”

Florida Brewers Guild Executive Director
Sean Nordquist
Florida Brewers Guild Executive Director

"At some point, our administrative team was a team of one, and, knowing that I could rely on my dedicated GoTab representatives for any online ordering needs, it felt like they were part of my team, and I had constant support from them."

The Blue Plate Director of Delivery Sales
Teryl Thurman
Director of Delivery Sales for Blue Plate Catering
"We liked that GoTab had the ability to grow with us, to change and take steps knowing that they may not have 100% of the answers we're looking for at this moment, but they were able to bend themselves and their team to service our needs and grow with us as times move forward."
Tony Ren
General Manager and Partner for Maui Brewing Co.

"GoTab’s Pocket POS greatly improves service efficiency. The time saved sending orders in tableside has been a boost to average table spend and has reduced table turn time. The KDS has streamlined our kitchen operations and increased order accuracy massively. Add the seamlessly integrated QR system and it’s a killer combination!

Oskar Blues Homemade Liquids & Solids
Mike Gleason
Operations Manager, Oskar Blues Homemade Liquids and Solids

"GoTab is the best solution for contactless ordering and payment in the current landscape. It has given us the tools to pivot during this past year, and we’re excited to evolve our hospitality service model to blend technology and in-person hospitality, particularly for our luxury clientele."

General Manager of the Delegate Hotel
Camilo Rivera
General Manager of The Delegate