Every hospitality enterprise seeks to elevate the guest experience, yet traditional POS systems often fall short in addressing today’s digital touchpoints and evolving consumer preferences. GoTab bridges this gap with an end-to-end digital commerce platform designed for enterprise-level hospitality operators.
GoTab optimizes hospitality operations and elevates guest experiences with
GoTab empowers operators with flexibility through our open API, available at https://docs.gotab.io/
GoTab transforms the guest experience by giving them complete control over their orders and payments
"Attendance for some events can soar from 5,000-7,000 on an average day, to an astonishing 110,000 guests for our annual Breeders Cup event. GoTab helps the team achieve exceptional agility, managing a staggering influx of orders with precision."
Rick Bakker
Director of Hospitality, Santa Anita Park
“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”
Nick Giglio
Manager of Hotel IT Operations, The Little Nell Hotel Group
“We’re thrilled to partner with GoTab to serve more guests, more efficiently, while delivering a superior experience. We see virtually unlimited opportunities to leverage the platform for future growth opportunities."
Greg Simons
Corporate Director of Food and Beverage, Pacifica Hotels
GoTab’s versatile platform lets you optimize your operating models for maximum efficiency
GoTab’s innovative technology puts powerful first-party data at your fingertips
GoTab’s advanced capabilities allow you to create differentiated offerings at both parent and location levels
Exceptional guest experiences require prompt and responsive service, and GoTab’s integrated Kitchen Display System (KDS) delivers
GoTab’s updated Product Mix empowers managers with robust tools for data-driven decision-making
GoTab’s Enterprise POS offers a modern, cloud-based platform designed for scalability and flexibility, making it the ideal solution for forward-thinking hospitality operators.
Our hospitality experts are ready to assist you around the clock via phone, email, and live chat on your devices, ensuring you receive real support whenever you need it.
Check out these common questions about
Enterprise POS
Our versatile platform caters to operators in various sectors of the hospitality industry, ranging from casual dining to high-end restaurants, food halls, and even entertainment venues. With unmatched flexibility, GoTab provides a solution for every type of establishment. For instance, upscale restaurants utilize the GoTab Pocket POS, while casual eateries and bars opt for our POS and QR ordering and payment capabilities. Meanwhile, food halls embrace the convenience of our RFID-powered GoTab Pass, among other innovative use cases. Essentially, GoTab can be found wherever hospitality thrives. As our platform continues to evolve, it now extends its reach to include resorts, hotels, country clubs, ghost kitchens, pop-ups, catering services, and more.
Despite the hospitality industry's return to pre-pandemic employment levels, we continue to face talent shortages, particularly in the back of house. Coupled with increasing wage rates and inflation, the inefficiencies in the hospitality sector have become unsustainable. At GoTab, we are revolutionizing the way restaurant tech providers operate by offering a platform that empowers everyone, from servers to line cooks, chefs, and GMs, to make informed decisions in real-time. We provide full transparency and auditability to mitigate risks. By enabling the right people to make smart decisions, we save time, streamline processes, and enhance guest satisfaction.
Kitchen management and KDS systems are a proven tool to boost order accuracy and product quality. Say goodbye to manual ticket handling in the kitchen as our KDS efficiently manages order fulfillment, providing complete transparency and visibility into timing and accuracy. With the GoTab KDS, you have the power to customize the system to meet the unique needs of each venue while maintaining centralized control. Deploy multiple KDSs to as many zones as you need, with each zone receiving its own configuration tailored to specific requirements.
GoTab's mobile ordering and payment capability offers incredible versatility. With the option to implement QR codes at every table, consumers can easily scan, order, and pay using their mobile devices. However, we understand that QR codes may not be suitable for everyone. That's why GoTab also supports traditional ordering styles through the GoTab POS, giving guests the freedom to order in the way that suits them best. Plus, our system allows servers and managers to access any guest-initiated order, ensuring seamless service from start to finish.
At GoTab, we go beyond just offering ordering and payment solutions. We are a comprehensive platform for restaurants and retail establishments, focused on enhancing guest experiences and improving operational efficiency. Our wide range of tools and features, including stationary and Pocket POS systems, kitchen display system (KDS), self-ordering kiosk, mobile ordering, RFID event card technology, payment solutions, and an extensive API, are designed to provide unparalleled customization options. Unlike traditional POS systems, we prioritize the guest by giving them full control over their experience.
Our customer support staff are on shore and virtually always available via in-app chat, text, email, or phone. We understand the importance of providing exceptional customer service, which is why we carefully select our support staff from the industry. This ensures that they not only have deep operational knowledge but also possess a strong sense of customer empathy. Our dedicated team is committed to assisting you with any queries or concerns you may have, providing timely and personalized support. Whether you prefer to reach out through our user-friendly in-app chat, convenient text messaging, reliable email communication, or a direct phone call, we are here to ensure that your experience with GoTab is nothing short of outstanding.
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