Enterprise POS

Enterprise POS for Better Guest Experiences

Every hospitality enterprise seeks to elevate the guest experience, yet traditional POS systems often fall short in addressing today’s digital touchpoints and evolving consumer preferences. GoTab bridges this gap with an end-to-end digital commerce platform designed for enterprise-level hospitality operators.

Guest-First Technology

GoTab optimizes hospitality operations and elevates guest experiences with

  • Seamless integration for fast casual, quick service, resorts, and entertainment venues
  • Versatile options, including QR codes, RFID passes, and traditional POS systems
  • Freedom for guests to open tabs, order, and pay their preferred way

Open API for Endless Integrations

GoTab empowers operators with flexibility through our open API, available at https://docs.gotab.io/

  • Seamlessly integrate with a variety of modern technologies to suit your unique needs
  • Focus on core strengths while choosing superior solutions for additional requirements
  • Build a customized tech ecosystem that aligns with your operational strategy

Frictionless Omni-Channel Selling

GoTab transforms the guest experience by giving them complete control over their orders and payments

  • Guests can order and pay through Online Ordering, stationary and Pocket POS, kiosks, or their mobile devices while on-premises
  • No app downloads or password requirements needed, ensuring ease of use
  • Integrated kitchen displays and bi-directional messaging streamline operations for efficient fulfillment

Optimize Your Service

GoTab’s versatile platform lets you optimize your operating models for maximum efficiency

  • Move beyond outdated POS systems that limit flexibility and guest independence
  • Empower guests to order and pay how they prefer, without relying solely on servers
  • Equip staff with tools to make smarter, more efficient operational decisions

Your Data, Your Way, All the Time

GoTab’s innovative technology puts powerful first-party data at your fingertips

  • Capture detailed ordering data from every guest who opens or pays for a tab
  • Use this wealth of information to enhance marketing strategies and loyalty programs
  • Access your data freely, without extra charges—because your data belongs to you

Multi-Unit Operations Management

GoTab’s advanced capabilities allow you to create differentiated offerings at both parent and location levels

  • Empower sub-locations with control over attributes like pricing and specials
  • Customize menus to cater to the unique preferences and demands of each store
  • Move beyond one-size-fits-all solutions to provide tailored guest experiences

Enterprise Scale for Kitchen Operations

Exceptional guest experiences require prompt and responsive service, and GoTab’s integrated Kitchen Display System (KDS) delivers

  • Incorporates best practices in process engineering and food preparation
  • Features smart prep times, order batching, and plating guides for precision
  • Ensures every order is handled with care and efficiency


integrations

Seamless Integration
With Top-Tier Solutions

See All Integrations

Real-Time Reporting, Full Transparency

GoTab’s updated Product Mix empowers managers with robust tools for data-driven decision-making

  • Search for products and analyze top-performing menu sections
  • Compare individual item sales across specific categories
  • Access daily sales summaries and leverage comprehensive reporting tools

Continuous Innovation

GoTab’s Enterprise POS offers a modern, cloud-based platform designed for scalability and flexibility, making it the ideal solution for forward-thinking hospitality operators.

  • Our cutting-edge system adapts to evolving industry needs, ensuring seamless experiences for operators and guests.
  • Integrate with a wide range of third-party applications, from custom solutions to off-the-shelf tools, to tailor your operations.
  • Leverage cloud technology to easily grow and adapt your business with unmatched reliability.
Support

Personalized Assistance
Anytime, Anywhere

Our hospitality experts are ready to assist you around the clock via phone, email, and live chat on your devices, ensuring you receive real support whenever you need it.

Dedicated Experts

Our dedicated on-shore hospitality experts are available around the clock, ensuring you speak with real professionals, not automated responses.

Investing in Customers

The support we offer is more than just a service; it's a philosophy. It's about being available, being present when we’re needed, and investing in our customers’ success.

24/7 Support

24/7x365 live support with instant responses and real support.
FAQ

Frequently Asked Questions

Check out these common questions about 

Enterprise POS

Describe your typical enterprise customer?

Our versatile platform caters to operators in various sectors of the hospitality industry, ranging from casual dining to high-end restaurants, food halls, and even entertainment venues. With unmatched flexibility, GoTab provides a solution for every type of establishment. For instance, upscale restaurants utilize the GoTab Pocket POS, while casual eateries and bars opt for our POS and QR ordering and payment capabilities. Meanwhile, food halls embrace the convenience of our RFID-powered GoTab Pass, among other innovative use cases. Essentially, GoTab can be found wherever hospitality thrives. As our platform continues to evolve, it now extends its reach to include resorts, hotels, country clubs, ghost kitchens, pop-ups, catering services, and more.

How does GoTab compare with other Enterprise POS Solutions?

Despite the hospitality industry's return to pre-pandemic employment levels, we continue to face talent shortages, particularly in the back of house. Coupled with increasing wage rates and inflation, the inefficiencies in the hospitality sector have become unsustainable. At GoTab, we are revolutionizing the way restaurant tech providers operate by offering a platform that empowers everyone, from servers to line cooks, chefs, and GMs, to make informed decisions in real-time. We provide full transparency and auditability to mitigate risks. By enabling the right people to make smart decisions, we save time, streamline processes, and enhance guest satisfaction.

What are the benefits of using a Kitchen Display System (KDS) for Enterprise Restaurants?

Kitchen management and KDS systems are a proven tool to boost order accuracy and product quality. Say goodbye to manual ticket handling in the kitchen as our KDS efficiently manages order fulfillment, providing complete transparency and visibility into timing and accuracy. With the GoTab KDS, you have the power to customize the system to meet the unique needs of each venue while maintaining centralized control. Deploy multiple KDSs to as many zones as you need, with each zone receiving its own configuration tailored to specific requirements.

How does GoTab’s mobile ordering and payment work for enterprise?

GoTab's mobile ordering and payment capability offers incredible versatility. With the option to implement QR codes at every table, consumers can easily scan, order, and pay using their mobile devices. However, we understand that QR codes may not be suitable for everyone. That's why GoTab also supports traditional ordering styles through the GoTab POS, giving guests the freedom to order in the way that suits them best. Plus, our system allows servers and managers to access any guest-initiated order, ensuring seamless service from start to finish.

What are GoTab’s primary capabilities for Enterprise hospitality?

At GoTab, we go beyond just offering ordering and payment solutions. We are a comprehensive platform for restaurants and retail establishments, focused on enhancing guest experiences and improving operational efficiency. Our wide range of tools and features, including stationary and Pocket POS systems, kitchen display system (KDS), self-ordering kiosk, mobile ordering, RFID event card technology, payment solutions, and an extensive API, are designed to provide unparalleled customization options. Unlike traditional POS systems, we prioritize the guest by giving them full control over their experience.

Describe your customer support options for enterprise hospitality brands.

Our customer support staff are on shore and virtually always available via in-app chat, text, email, or phone. We understand the importance of providing exceptional customer service, which is why we carefully select our support staff from the industry. This ensures that they not only have deep operational knowledge but also possess a strong sense of customer empathy. Our dedicated team is committed to assisting you with any queries or concerns you may have, providing timely and personalized support. Whether you prefer to reach out through our user-friendly in-app chat, convenient text messaging, reliable email communication, or a direct phone call, we are here to ensure that your experience with GoTab is nothing short of outstanding.

Request a Demo

Ready to experience GoTab for yourself? Sign up for a free demo and get qualified to receive a complimentary meal on us!

$500M+
transactions per year
25%
faster table turns
35%+
higher check averages