Sleek, Powerful Handheld POS
The Handheld Point of Sale (POS) brings convenience to busy servers. The large screen, long battery life, and sleek design will impress your staff. These features will help them take orders, process payments, and communicate with the kitchen easily.
Tableside Ordering Made Easy
GoTab's Handheld Point of Sale (POS) makes it easier for servers to do their jobs. It allows them to focus on guests. They don't have to worry about bulky hardware or hard-to-read screens.
High Touch Service
Staff can take orders and payments from anywhere using the Handheld POS. This reduces their steps and improves service for your customers. And when staff cover more tables with fewer steps, you save on labor and they earn higher tips.
Experience Service Flexibility
You can easily flip from table to counter service with ease using our Handheld POS. By combining mobile ordering, the stationary POS, and our KDS on one platform, it’s always a smooth transition. Whether you are serving a large group, a private party, or a couple on a cozy evening out, our Handheld POS equips you to serve all patrons effortlessly.
Hardware & Service Flexibility
Built for the Cloud
Unlike other platforms, GoTab does not force you to buy our hardware in order to use our POS. Our technology is compatible with Windows, iOS, and Android, and can be connected to different POS systems and hardware. We also offer flexible terms with no long-term commitments or restrictions on using other hardware.
Complete Payment Freedom
GoTab enables virtually any payment option; i.e., card, cash, contactless, etc. Whether you're at a stationary point of sale or at the customer's table, you can easily process payments by inserting, tapping, or using our Phone-Only POS system, which allows you to accept payments directly from a phone without a card reader.
Key Handheld POS Features
GoTab's Handheld Pocket POS makes managing your food and beverage operations easier with features like shared tabs and flexible service options. Tableside orders means orders go directly to the integrated KDS, reducing errors and speeding service times.
Shared Tab Functionality
GoTab’s Handheld POS uniquely allows servers to start tabs and share them with guests’ mobile devices. With this feature, guests can manage their check, order more, split checks with friends, and retrieve their receipt. The result is more checks with less work for your staff.
Pre-Authorization
By starting payment directly at the table when opening a new tab, you guarantee payment for each order, minimizing walkouts and payment rejections post-service. Plus, guests can pay through their digital wallets using Apple pay, Google pay, and more for contactless payments initiated from Handheld devices.
Manage Products & Sales Reports
Retrieve full sales metrics in real time directly from the Pocket Handheld POS. You can quickly check and adjust inventory, 86 items, manage refunds, update product delays and so much more.
What Our Customers Say
“We are an experiential gathering place offering an incredible variety of food and drink in a lively atmosphere. As we continue to innovate and improve our eatertainment concept, we sought out a technology partner that would elevate the guest experience and improve day-to-day operations.”
Susan Ganter
Owner of The Golden Mill
"Average order size is about 15% higher than with our previous POS provider. Largely because customers are almost 3x more likely to reorder food beyond after their initial order."
Chris McCarrick
Owner, CraftWorx Taproom
"GoTab gave Maui Brewing the opportunity to seamlessly transition from a table-service model to a counter-service model. GoTab accommodates all these things, whereas other systems we looked at couldn’t fit all of these models in one particular platform."
Tony Ren
General Manager & Partner, Maui Brewing
Additional Solutions
Explore more of our innovative solutions catered to your operation.
Point of Sale POS
Enhance the guest experience with GoTab's cutting-edge Point of Sale system. Improve guest satisfaction, simplify processes, and boost productivity in both the front- and back-of- house.
Self-Ordering Kiosks
Perfect for large scale or busy locations where self-service makes sense, GoTab’s Self-Ordering Kiosks offer patrons the ability to bypass long queues and manage their orders, ultimately increasing your profits, reducing labor costs, and improving order accuracy.
Kitchen Display System (KDS)
Get smarter kitchen technology with the GoTab restaurant Kitchen Display System (KDS). We help you run your kitchen more efficiently to increase your profits and smooth front-of-house and back-of-house communications.
Unique Features For Every Business
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Seamless Integrations with Top-Tier Solutions
GoTab seamlessly connects with top solutions in the industry, customizing to fit the requirements of your establishment and maintaining a constant emphasis on operational awareness and creating the desired guest experience.
Developer Friendly Open Platform
Our open architecture and API allow you to integrate with virtually any modern system.
Exceptional Partners
Our top-notch integration partners simplify your processes, allowing you to concentrate on what really counts.
Personalized Assistance Anytime, Anywhere
Our hospitality experts are ready to assist you around the clock via phone, email, and live chat on your devices, ensuring you receive real support whenever you need it.
- Our dedicated on-shore hospitality experts are available around the clock, ensuring you speak with real professionals, not automated responses.
- The support we offer is more than just a service; it's a philosophy. It's about being available, being present when we’re needed, and investing in our customers’ success.
- 24/7x365 live support with instant responses and real support.
A handheld POS is a small, portable device that hospitality staff can use to take orders, process payments, and manage other tasks on the go. These devices are typically compact and connected to the main POS system, offering flexibility and efficiency in service.
Here are some key features and benefits of handheld POS systems:
- Efficiency: Streamline order-taking and payment processing at the table, reducing wait times.
- Portability: Lightweight and easy to carry, allowing staff to move freely throughout a hospitality venue, cover more tables with fewer steps and serve customers better.
- Tap- or Flip-to-Pay: Take payments through a single tap or dip.
Learn more about the GoTab Handheld POS.
The GoTab handheld POS works the same as a stationery POS system. Servers using the GoTab handheld POS can 86 items, rush and delay orders, adjust stock levels, process credit card and debit payments and more. And because the handheld POS is sized to be carried easily to any location on venue, your staff get the ultimate flexibility to address guests’ needs in the moment, without having to jot down orders, take notes or adjust orders at a POS station.
Handheld POS systems offer several advantages for restaurants, particularly in improving efficiency and enhancing guest satisfaction. Firstly, handheld POS devices enable servers to take orders and process payments tableside, reducing wait times and improving order accuracy. This streamlines the ordering process, speeds table turnover, and enhances the overall dining experience for guests.
Here are some key features and benefits of handheld POS systems:
- Tableside Service: Allow servers to take orders and payments at the table, allowing them to manage more tables with fewer steps.
- Order Accuracy: Reduces errors by enabling direct order entry at the table.
- Enhanced Experience: Improves the dining experience with faster service and faster table turnover.
Learn about the GoTab Handheld POS.
Handheld POS systems allow hosts, servers and bartenders to take the POS with them as they move about the venue to take orders, make table touches, or communicate with the back-of-house. The GoTab Handheld POS has all of the features of a traditional POS station, just sized to a handheld terminal. Servers can use the GoTab Handheld POS to open tabs, place orders, take credit card/debit card payments, and much more.
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