Sleek, Powerful Handheld POS
The Handheld Point of Sale (POS) brings convenience to busy servers. The large screen, long battery life, and sleek design will impress your staff. These features will help them take orders, process payments, and communicate with the kitchen easily.
Tableside Ordering Made Easy
GoTab's Handheld Point of Sale (POS) makes it easier for servers to do their jobs. It allows them to focus on guests. They don't have to worry about bulky hardware or hard-to-read screens.
High Touch Service
Staff can take orders and payments from anywhere using the Handheld POS. This reduces their steps and improves service for your customers. And when staff cover more tables with fewer steps, you save on labor and they earn higher tips.
Experience Service Flexibility
You can easily flip from table to counter service with ease using our Handheld POS. By combining mobile ordering, the stationary POS, and our KDS on one platform, it’s always a smooth transition. Whether you are serving a large group, a private party, or a couple on a cozy evening out, our Handheld POS equips you to serve all patrons effortlessly.
Hardware & Service Flexibility
Built for the Cloud
Unlike other platforms, GoTab offers true flexibility—supporting multiple operating systems, integrated online and on-premise payments, and customizable guest experiences across locations and concepts. With real-time reporting and remote access, operators can manage multiple venues seamlessly, from anywhere.
Complete Payment Freedom
GoTab enables virtually any payment option; i.e., card, cash, contactless, etc. Whether you're at a stationary point of sale or at the customer's table, you can easily process payments by inserting, tapping, or using our Phone-Only POS system, which allows you to accept payments directly from a phone without a card reader.
Key Handheld POS Features
Purpose-built for GoTab’s POS app, the Samsung A17 lets staff take orders and contactless payments anywhere. Pair it with a separate terminal for chip and swipe payments, add a protective charging case for busy shifts, or use an optional SIM card for off-site events. Best of all, it works alongside your existing hardware—so there’s no need to replace everything to get started.
Shared Tab Functionality
GoTab’s Handheld POS uniquely allows servers to start tabs and share them with guests’ mobile devices. With this feature, guests can manage their check, order more, split checks with friends, and retrieve their receipt. The result is more checks with less work for your staff.
Pre-Authorization
By starting payment directly at the table when opening a new tab, you guarantee payment for each order, minimizing walkouts and payment rejections post-service. Plus, guests can pay through their digital wallets using Apple pay, Google pay, and more for contactless payments initiated from Handheld devices.
Manage Products & Sales Reports
Retrieve full sales metrics in real time directly from the Pocket Handheld POS. You can quickly check and adjust inventory, 86 items, manage refunds, update product delays and so much more.
What Our Customers Say
“We are an experiential gathering place offering an incredible variety of food and drink in a lively atmosphere. As we continue to innovate and improve our eatertainment concept, we sought out a technology partner that would elevate the guest experience and improve day-to-day operations.”
Susan Ganter
Owner of The Golden Mill
"Average order size is about 15% higher than with our previous POS provider. Largely because customers are almost 3x more likely to reorder food beyond after their initial order."
Chris McCarrick
Owner, CraftWorx Taproom
GoTab’s POS perfectly complements our vision of combining luxury with innovation. It enhances our service while preserving the personalized touch that makes Hotel Alma San Juan special.
José Lugo
Director of Food and Beverage
"As technology continues to touch every aspect of our lives, people have come to expect a new level of convenience everywhere they go. Our incredible food and beverage offerings paired with the convenience of our self-service model powered by GoTab and PMB creates such a unique, sensible concept that people keep coming back to for more."
Sakarin Seedasome
CEO of Hop & Vine Taproom
Effortless for us, seamless for the guest. And with technology, oh boy!
Hector Bilbao
Owner, Zacos’ Tacos, Puerto Rico
Additional Solutions
Explore more of our innovative solutions catered to your operation.
Point of Sale POS
Enhance the guest experience with GoTab's cutting-edge Point of Sale system. Improve guest satisfaction, simplify processes, and boost productivity in both the front- and back-of- house.
Self-Ordering Kiosks
Perfect for large scale or busy locations where self-service makes sense, GoTab’s Self-Ordering Kiosks offer patrons the ability to bypass long queues and manage their orders, ultimately increasing your profits, reducing labor costs, and improving order accuracy.
Kitchen Display System (KDS)
Get smarter kitchen technology with the GoTab restaurant Kitchen Display System (KDS). We help you run your kitchen more efficiently to increase your profits and smooth front-of-house and back-of-house communications.
Unique Features For Every Business
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Seamless Integrations with Top-Tier Solutions
GoTab seamlessly connects with top solutions in the industry, customizing to fit the requirements of your establishment and maintaining a constant emphasis on operational awareness and creating the desired guest experience. Connect directly to 3rd Party RFID-based technology like Pour My Beer, iPourit, WineEmotion, Intercard, and more.
Developer Friendly Open Platform
Our open architecture and API allow you to integrate with virtually any modern system.
Exceptional Partners
From pre-booking through Rex Reservations to importing event information from Tripleseat, keep your entire flow connected with best-in-class solutions integrated with your GoTab platform.
Personalized Assistance Anytime, Anywhere
Our hospitality experts are ready to assist you around the clock via phone, email, and live chat on your devices, ensuring you receive real support whenever you need it.
- Our dedicated on-shore hospitality experts are available around the clock, ensuring you speak with real professionals, not automated responses.
- The support we offer is more than just a service; it's a philosophy. It's about being available, being present when we’re needed, and investing in our customers’ success.
- 24/7x365 live support with instant responses and real support.
A handheld POS is a small, portable device that hospitality staff can use to take orders, process payments, and manage other tasks on the go. These devices are typically compact and connected to the main POS system, offering flexibility and efficiency in service.
Here are some key features and benefits of handheld POS systems:
- Efficiency: Streamline order-taking and payment processing at the table, reducing wait times.
- Portability: Lightweight and easy to carry, allowing staff to move freely throughout a hospitality venue, cover more tables with fewer steps and serve customers better.
- Tap- or Flip-to-Pay: Take payments through a single tap or dip.
Learn more about the GoTab Handheld POS.
The GoTab handheld POS works the same as a stationery POS system. Servers using the GoTab handheld POS can 86 items, rush and delay orders, adjust stock levels, process credit card and debit payments and more. And because the handheld POS is sized to be carried easily to any location on venue, your staff get the ultimate flexibility to address guests’ needs in the moment, without having to jot down orders, take notes or adjust orders at a POS station.
Handheld POS systems move the two numbers that matter most for restaurant operators: labor and table turns. Because servers can take orders and process payment right at the table instead of walking back to a stationary terminal, restaurants running GoTab’s connected platform see 25% faster table turns and 35%+ higher check averages, with sales per labor hour running about 1.5X above industry benchmarks. Order accuracy also improves, since items are entered directly at the table instead of relayed from memory, and every order syncs instantly with GoTab’s Kitchen Display System for real-time back-of-house communication.
Learn more about GoTab’s restaurant POS.
A handheld POS system enables resort staff to provide faster and more personalized service to guests by taking orders, processing payments, and accessing guest information from anywhere on the property. This results in shorter wait times, improved accuracy, and enhanced guest satisfaction.
Here are some key features and benefits you should look for in a handheld POS at your hotel or resort:
- Enhanced Service: Enable staff to serve guests more efficiently and accurately.
- Portability: Allow staff to move freely and serve guests throughout the property.
- Integration: Seamlessly connect with the main POS system, providing real-time updates and guest information.
The best handheld POS systems also integrate with the hotel or resort property management system (PMS). Learn more about handheld POS systems for hotels and resorts.
GoTab's Pocket POS revolutionizes fine dining restaurant operations. This portable device allows your staff to take orders, process payments, and manage tables from anywhere in the establishment. What’s more, because of its size and versatility, it’s as if the server is taking their orders by hand. The handheld POS enhances efficiency, reducing the time it takes for servers to input orders and improving overall service speed, all while fitting in your pocket.
Yes. GoTab offers a handheld POS that integrates with our restaurant commerce platform. Merchants at your food hall can use our handheld POS to place orders and take payment. And because our handheld POS integrates seamlessly With GoTab’s seamlessy integrated handheld POS, merchants of Multi-Vendor locations get the flexibility to operate independently. Meanwhile, the parent vendor has the value of speed and efficiency needed to manage revenue sharing, roll-up reporting, house fees and payout holdbacks.
Yes. GoTab's handheld POS is built for venues like arcades, bowling centers, and multi-zone entertainment complexes where guests move between game areas, lanes, and seating. Staff can take orders and process payments anywhere on the property instead of returning to a stationary terminal, keeping service fast even across a large or spread-out footprint. The handheld also supports GoTab's Easy Tab feature, so a guest can start a tab in one zone of the venue and keep ordering as they move to another, without staff having to open a new check each time.
Yes. The GoTab Pocket POS is the ultimate handheld point of sale ordering and payment device. The Pocket POS works seamlessly with the GoTab mobile ordering & payment solution and all our stationary POS displays.
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