Elevate Everywhere with GoTab's Restaurant POS

At GoTab, we're committed to helping restaurants redefine what it means to offer exceptional guest experiences. Our suite of restaurant POS solutions, including our KDS and Handheld POS, seamlessly integrate into your establishment, creating a dynamic environment where every aspect of service is optimized for your guests. Whether you're serving customers in-house, on the patio, for takeout, or at special events, GoTab empowers you to take control and set a new standard for modern restaurant excellence.

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We put your guests at the center of everything we do. Our platform is designed to enhance every aspect of their dining experience. From contactless ordering and payment options to personalized promotions and real-time communication, we empower you to create memorable moments that keep guests coming back to your restaurant for more.

Your Service, Your Way

GoTab gives restaurant managers the flexibility to run their operation the way that works best for their venue: high-touch, self-service, or a hybrid of the two. With this flexibility, we find our operators are far more cost efficient with regard to labor and produce higher than average sales per labor hour as well. In fact, GoTab venues carry an average labor cost percentage of 25.82% and produce an average of $83 in sales per labor hour. While labor is always a significant operational cost, the real value is in the  sales per labor hour, which for GoTab operators exceeds the industry average by more than 1.5X.

No Lock-in Contracts

With no lock-in contracts and compatibility with virtually any Internet-enabled hardware, our platform is designed to enhance guest experiences and streamline operations, all while boosting your bottom line. Our contracts are  month-to-month so we have to win your business again and again. You can run our system on a tablet, a Windows pc, an Android or IOS device, it’s up to you; nothing proprietary needed. When it comes to your payment processing, we recognize that there’s no such thing as a one-size-fits-all solution, so our goal is to find the solution that best suits your business.

Streamlined Operations

GoTab is your key to operational efficiency. Our intuitive platform simplifies every aspect of restaurant management, from order processing and payment handling to table turnover and staff coordination. By streamlining your operations, we help you minimize wait times, reduce errors, and boost overall restaurant productivity. Embrace a new level of efficiency with GoTab and watch your restaurant thrive.

Hardware Flexibility

GoTab provides an extensive suite of top-of-the-line point of sale hardware for your restaurant's needs. However, we understand that you may already have existing hardware in place. That's why our system is designed for seamless implementation on your current equipment. Whether you prefer our state-of-the-art devices or want to optimize your existing setup, GoTab adapts to your unique requirements for ultimate flexibility.

Real-Time Reporting, Full Transparency

GoTab's Product Mix is indispensable, allowing managers to search for products and options. With this feature you can drill down to view your most successful menu sections or dive into specific categories to compare individual item sales. Our cloud-based platform gives you anytime access to daily sales and product mix summaries with full data and handy reporting tools. Managers can also view tabs, instantly refund or close open tabs from anywhere.

Responsive Kitchen Operations

The GoTab KDS combines best practices in process engineering and food and beverage preparation to provide a suite of carefully calibrated features that help restaurants run kitchens efficiently without sacrificing manager control. Unique capabilities like smart preparation , order batching, and plating guides make sure every order gets the attention it deserves. With auditable 86’ing, comping and voiding within the KDS, you can empower kitchen staff to make decisions on-the-fly while giving managers full transparency into every action.

"We operate multiple concepts on multiple floors with 2 kitchens, 3 bars and a streatery. GoTab handles this complexity with aplomb."

DC Thaiverse

Online Ordering 

Our goal is to provide our restaurant operators every tool and integration they need to provide a true omnichannel guest experience. That’s why we’ve built GoTab Online Ordering. It  seamlessly integrates with the GoTab POS and KDS and allows you to accept orders from your website, social media channels, email, or any other platform where you interact with your guests. 

Enhanced Communication with Guests

GoTab’s end-to-end hospitality management platform ensures your front-of-house and back-of-house stay in sync. Features like two-way text capabilities make it easy to connect directly with your staff and guests. Use our templates to create standard workflows to send alerts when mobile orders are received or are ready for pick up. Customize messages to specific guests to clarify order details or remedy issues. All communication occurs within the GoTab platform, securely maintaining a log of messages and guest contact details. 

Frequently Asked Questions

Is GoTab a restaurant POS system?

Yes. GoTab offers a restaurant POS that can be used in restaurants of any size. Uniquely designed for large, complex restaurant venues, our POS is the first system that places the guest at the center of the experience, not the tech. That means guests get to order, reorder and pay all through their phone without having to download an app. But our system goes a step further to provide all of the most important features of a POS, but the added benefit of interacting seamlessly with mobile orders.

How does the GoTab restaurant KDS work?

Restaurants gain numerous benefits when using the GoTab Kitchen Display System. With dedicated spots and ordering zones, the GoTab KDS lets the kitchen know the location of every order submitted. That means the kitchen can handle the order in the most efficient way possible, and expedite orders to the front-of-house using the KDS interface. Unlike traditional KDS systems, the GoTab KDS allows the kitchen to communicate directly with the guest via two-way text communication. This dramatically streamlines communication so order questions get resolved quickly and guests have up-to-date information on their orders (when needed). In-app support allows the kitchen to talk directly with a GoTab customer service representative, getting fast answers and resolution to any issues that arise.

Does GoTab charge differently for restaurant mobile payments?

No. GoTab does not differentiate restaurant mobile payments from mobile payment at other business types. See our simple and transparent pricing.

I use a different restaurant payment system. Do I have to change my payment provider to work with GoTab?

GoTab can work with a variety of payment providers. Please contact us to discuss your specific needs.

How does the GoTab restaurant handheld technology work?

The GoTab handheld POS works the same as a stationery POS system. Servers using the GoTab handheld POS can 86 items, rush and delay orders, adjust stock levels, process credit card and debit payments and more. And because the handheld POS is sized to be carried easily to any location on venue, your staff get the ultimate flexibility to address guests’ needs in the moment, without having to jot down orders, take notes or adjust orders at a POS station.

What are the most important features in a restaurant point of sale system?

The digital tab is the most powerful feature a restaurant point of sale system can offer. Digital tabs allow restaurant operators to give their guests complete control over their ordering and payment experience. And because the digital tab travels with the guest, guests get to order what they want, when and where they want it. Two-way text communication is also an important feature as it allows the quickest way to clarify ordering questions and ensure the guest knows what to expect in terms of fulfillment time.

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