0% Financing FAQs

Check out these common questions about GoTab's 0 Percent financing program.

With 0% financing, GoTab customers can finance 100% of their purchase. This covers all hardware, implementation, set up costs, tax and shipping, and all of your monthly software fees.

GoTab offers customers the choice between 24 and 36 month contracts, allowing them to pay down their upfront costs over time rather than all up front.

Credit-worthiness factors for GoTab POS financing include: the length of time in business (2 years minimum), bank and financing references, and credit bureau ratings.

No. GoTab does not charge an application fee for POS financing. Once the application is approved, we charge a one-time documentation fee for processing and expenses related to credit reports, UCC filings, etc.

Yes, operators can pay off their GoTab 0% financing at anytime, without penalty or additional fees

For Operators

Check out these common questions for hospitality operators.

GoTab provides a contactless, easy to use system for you and your guests to place, fulfill, and pay for orders. Guests can use their personal devices to order and pay, and our state-of-the-art system makes managing your menu and fulfilling orders simple. We don’t charge the outrageous fees of other third party services, and we let you control your system directly. Try GoTab today and see how we can help you!

No, the GoTab system is designed to be both an integrated or stand-alone service.

No, hardware is not required. We try to use all of your existing receipt printers, tablets, and KDS systems.

GoTab processes the payments and deposits the funds into your account.

There are two main concerns when a location has poor cellular service and/or bad Wifi. First, poor connectivity can impact GoTab’s ability to operate from the restaurant’s perspective. This means GoTab orders may not be processed quickly or GoTab could go offline altogether. The second way connectivity impacts GoTab is from the end users prospective. When a location has bad service, users may be unable to access the GoTab website, obviously limiting their ability to place orders.

If a location is in an area with bad cellular service, and the venue does not have fast or accessible WIFI, we may have to look at alternative solutions.

We are happy to help provide additional marketing materials to educate your guests! Materials include everything from table tents, posters, and stanchions to a-frames and menu inserts. These are available at an additional cost, but we’ve found them to be the most effective way to encourage adaptation.

Yes, guests have the option of paying with their preferred card or digital wallet option.

Orders can be received several ways. Digitally, through a receipt printer, or within your POS system.

Yes, you will have the option to set up scheduled orders. Guests can choose a time and date for their order.

GoTab can create pick tickets, manage drivers, and create delivery routes. Delivery drivers can use their GoTab account for both navigation and SMS communication with your customers.

We’re glad you asked! GoTab has a giant impact:

  • Nearly 60% of customers prefer GoTab when the other option is a line (2019 data)
  • GoTab results in 23% higher customer spend when compared to counter service
  • Yelp reviews average 1/2 star higher for GoTab users (10% higher)
  • GoTab enables unlimited throughput vs. POS (typically 3-5 times more at peak)

GoTab Zones provide the ultimate flexibility. Unlike a typical point of sale system, with zones you can segregate your business to accomplish anything you want. You can set up a Ghost Kitchen, create separate Drop Locations for direct-to-consumer ecommerce sales, or even generate delivery zones for home delivery of restaurant grocery items.

GoTab Order rules allow you to create customized coupons, discounts and fees within your GoTab management dashboard.

A Coupon — has an expiration date and can be used a certain amount of times; for example, a buy-one, get-one free discount.

Discounts are a percent or dollar amount of an item or check, for example, a staff discount.

A Fee is the inverse of a discount; for example, a delivery fee.

You can generate customer-level reports on Coupons, Discounts and Fees, add or remove customers from Coupons Discounts and Fees, or customize based on anything you’d like.

A GoTag tag is a way to identify each menu item to make it easier for guests to sort or search your menu. For example, vegetarian, vegan, spicy, etc. You can tag items so that chits print in the kitchen, the bar, or anywhere else. You can even identify products to show up via email or digitally versus a KDS.

A mobile ordering POS allows guests to place food and beverage orders using their smartphones. Currently, guests scan a QR code or tap an NFC chip to retrieve a digital menu. The key difference is that the guest can submit their order from their phone instead of flagging down a server or waiting in an ordering line. With GoTab, the guest can also open a tab because the guests’ credit card is verified before their order. They can continue to browse the menu and reorder against their open tab. An added benefit of GoTab is that servers using our restaurant point of sale system can also add to the open tab. When the guest is ready to depart, they can simply walk out, without flagging down a server to close out their tab.

Handheld POS systems allow hosts, servers and bartenders to take the POS with them as they move about the venue to take orders, make table touches, or communicate with the back-of-house. The GoTab Handheld POS has all of the features of a traditional POS station, just sized to a handheld terminal. Servers can use the GoTab Handheld POS to open tabs, place orders, take credit card/debit card payments, and much more.

Cloud-based POS systems are compatible with commodity hardware like tablets and smartphones that run on Android and iOS operating systems. However, you may need to invest in additional hardware such as receipt printers, handheld devices, or stationary POS/KDS screens.

Here are some key features and benefits of using commodity hardware with GoTab:

  • Cost-Effective: Allows you to utilize existing devices to reduce initial investment costs.
  • Flexibility: Compatible with a wide range of devices, allowing for easy upgrades and replacements.
  • Scalability: Easily add or replace devices as your business grows without significant expenses.

Explore GoTab’s innovative POS solutions today.

Yes, most modern restaurant and hospitality POS systems support digital wallet payments like Apple Pay, Google Wallet, and other contactless payment methods. This provides convenience for your customers and speeds up the payment process.

Here are some key features and benefits of digital wallet payments:

  • Convenience: Allows customers to pay quickly and easily using their smartphones.
  • Security: Offers enhanced security features, such as encryption and tokenization.
  • Efficiency: Speeds up the payment process, reducing wait times and improving service flow.

Learn about GoTab's Mobile Ordering & Payment with full mobile wallet support

A POS system can streamline takeout delivery management by integrating with delivery services like UberEats, DoorDash and others through online order aggregation. These integrations allow you to track orders in real-time, and optimize delivery routes. This helps ensure timely and accurate food deliveries, improving customer satisfaction.

Here are some key features and benefits of integrated POS delivery management:

  • Integration: Seamlessly connects with popular delivery services for efficient order handling.
  • Real-Time Tracking: Monitors orders from preparation to delivery, ensuring accuracy and timeliness.
  • Analytics: Improves delivery efficiency with optimized data for faster service.

Learn about GoTab Online Ordering and Online Order Aggregation.

A handheld POS is a small, portable device that hospitality staff can use to take orders, process payments, and manage other tasks on the go. These devices are typically compact and connected to the main POS system, offering flexibility and efficiency in service.

Here are some key features and benefits of handheld POS systems:

  • Efficiency: Streamline order-taking and payment processing at the table, reducing wait times.
  • Portability: Lightweight and easy to carry, allowing staff to move freely throughout a hospitality venue, cover more tables with fewer steps and serve customers better.
  • Tap- or Flip-to-Pay: Take payments through a single tap or dip.

Learn more about the GoTab Handheld POS.

POS systems often include inventory management features that track stock levels, alert you to low stock, and generate reports on inventory turnover. This helps ensure you have the right amount of stock on hand and reduces waste.

Here are some key features and benefits of POS inventory management:

  • Real-Time Tracking: Monitor inventory levels in real-time to prevent stockouts and overstocking.
  • Automated Alerts: Receive notifications for low stock and reorder points to maintain optimal inventory levels.
  • Reporting: Generate detailed reports on inventory turnover and trends for better decision-making.

GoTab’s Manager Dashboard provides inventory management and much more.

Yes, many POS systems offer integration capabilities with other software such as accounting tools, CRM systems, and marketing platforms. This allows for seamless data sharing and improved overall business management. It’s important to work with a POS that offers an open application programming interface (API). APIs make it easy to integrate systems, requiring much less development time and speeding time-to-market.

Here are some key features and benefits of an integrated POS:

  • Seamless Data Flow: Connect best-of-breed software platforms for unified data management.
  • Efficiency: Automate tasks and reduce manual data entry by integrating systems.
  • Scalability: Expand POS system’s capabilities by adding new software integrations.

GoTab integrates with best-of-breed hospitality solutions. See our preferred POS integrations.

The best POS systems can generate various reports, including sales reports, inventory reports, employee performance reports, and customer data reports. These insights help you make informed business decisions and identify areas for improvement.

Here are some key features and benefits you should expect from the best POS systems:

  • Comprehensive Reports: Access to a wide range of reports to monitor different aspects of your business.
  • Data-Driven Decisions: Draw key insights like net sales (by server, by zone, etc) to make strategic decisions and improve operations.
  • Customizable: Tailor reports to your specific needs and preferences for more relevant information.

GoTab’s popular Manager App / Manager Dashboard offers a host of out-of-the-box reports to help you run your venue more efficiently, even when you’re on-the-go.

Yes, advanced POS systems will support loyalty programs and promotions by tracking customer purchases, managing reward points, and applying discounts automatically. This helps boost customer retention and drive repeat business.

Here are some key features and benefits of POS loyalty programs and promotions:

  • Customer Tracking: Monitors customer purchases and rewards loyalty with points and discounts.
  • Easy Lookups: Guests can easily check their rewards status - no app or punch card required
  • Retention: Encourages repeat business by offering attractive loyalty programs and incentives.

Find out about GoTab’s restaurant membership, subscription and rewards programs

All restaurant POS systems provide some sort of support. The options typically include email, phone and chat. You can also purchase (optionally) on-site support but that is rare. Look for systems that offer 24/7 support for continuous assistance.

Here are some key features and benefits of reliable support:

  • 24/7 Availability: Look for POS providers that offer support at the times your venue is open. This will ensure minimal disruption to your operations.
  • Real Human Assistance: Your restaurant POS system should offer direct access to knowledgeable support staff for quick resolution of issues.
  • Comprehensive Help: Your restaurant POS should be able to help with everything from setup to troubleshooting and optimization of your system.

GoTab offers 24 x 7 x 365 support via email, phone, chat and in-app. Learn about GoTab’s commitment to round-the-clock POS support.

Yes, many POS systems are designed to handle both in-person and online (omnichannel) orders. Some perform better than others in this regard. When executed well, this feature enables businesses to serve customers wherever they are. 

Here are some key features and benefits of omnichannel ordering:

  • Unified System: Manage in-person and online orders from a single platform for consistency.
  • Flexibility: Accept orders from various channels, including website, app, and in-person.
  • Efficiency: Streamlines order processing and reduces errors with integrated systems.

GoTab offers a host of omni-channel features other POS systems do not. Our on-premise guest-initiated orders (no app downloads required) can also be shared with servers. GoTab operators can offer easy online orders through our platform at no additional cost. Learn more about GoTab omnichannel ordering.

Cloud-based POS systems offer several advantages, including remote access to data, automatic updates, reduced upfront costs, and scalability. They also provide enhanced security and disaster recovery options.

Here are some key features and benefits of cloud-based POS systems:

  • Remote Access: Access to your data from anywhere, anytime for greater flexibility.
  • Automatic Updates: The latest features and security improvements without manual intervention.
  • Cost-Effective: Lower upfront costs and pay-as-you-go pricing models to reduce financial barriers.

The GoTab restaurant commerce platform is designed for efficiency and guest experiences at an incredibly competitive price point. Learn more about GoTab’s POS price comparisons.

Kitchen Display Systems (KDS) streamline order management in restaurants by digitizing the communication between front-of-house staff and kitchen staff. When a server enters an order into the POS system, it appears on the KDS in the kitchen. The KDS displays the order details, such as items, modifiers, and special requests, allowing kitchen staff to prepare the order accurately and efficiently. Once the order is ready, kitchen staff mark it as complete on the KDS, and the server is notified to pick up the order for delivery to the customer.

Here are some key features and benefits of Kitchen Display Systems:

  • Digitized Communication: Ensures clear and accurate communication between front-of-house and back-of-house staff.
  • Order Accuracy: Displays detailed order information for precise preparation.
  • Efficient Workflow: Improves kitchen efficiency by organizing and tracking orders.

Learn about GoTab’s flexible Kitchen Display System.

Coffee shops should look for a POS system with features that streamline daily operations and enhance customer experience. Key considerations include efficient order management to handle both in-store and mobile orders, customizable menus for seasonal and special offerings, integrated payment processing for quick transactions, loyalty program support to reward frequent customers, inventory management to track ingredients and supplies, and detailed reporting to monitor sales trends and performance metrics.

Here are some key features and benefits of POS systems for coffee shops:

  • Order Management: Efficiently handle in-store and mobile orders to streamline operations supporting mobile ordering and integrated customer facing displays for checkout/payment.
  • Customizable Menus: Allows for easy updates to menus for seasonal and special offerings.
  • Loyalty Programs: Supports loyalty programs to reward frequent customers and build retention.

Learn about GoTab’s POS solutions for Coffee Shops.

Mobile ordering offers significant benefits for coffee shops by providing customers with the convenience to order their favorite drinks ahead of time from their smartphones. This reduces wait times during peak hours, ensures orders are ready for quick pickup, and enhances customer satisfaction. For coffee shops, mobile ordering can streamline operations, manage order volumes efficiently, and generate valuable customer data for personalized marketing and inventory planning.

Here are some key features and benefits of mobile ordering for coffee shops:

  • Convenience: Allows customers to order ahead from their smartphones, reducing wait times.
  • Efficiency: Streamlines order management, especially during busy periods.
  • Data Insights: Provides valuable customer data for personalized marketing and inventory planning.

Learn about GoTab’s POS solutions for Coffee Shops.

Kitchen Display Systems (KDS) can enhance order management in coffee shops by digitizing and streamlining the communication between front-of-house staff and baristas. When an order is entered into the POS, it appears on the KDS, showing detailed drink orders, modifiers, and any special requests. This reduces the reliance on paper tickets, minimizes errors, and ensures that orders are prepared accurately and efficiently. The KDS also helps manage the workflow, particularly during busy times, ensuring that orders are completed in a timely manner.

Here are some key features and benefits of Kitchen Display Systems for coffee shops:

  • Digitized Orders: Displays detailed orders for service staff, reducing errors and paper use.
  • Workflow Management: Helps manage busy periods by streamlining order preparation.
  • Efficiency: Ensures accurate and timely order completion for better service.

Learn about GoTab’s flexible Kitchen Display System.

Yes, most POS systems provide advanced loyalty and membership functionality tailored for coffee shops. These systems allow coffee shops to create and manage loyalty programs that reward frequent customers, offer special promotions, and build strong customer relationships. With features like customizable loyalty points, special discounts, and membership tiers, coffee shops can attract and retain customers, encourage repeat visits, and increase sales. 

Additionally, some POS systems support email marketing and SMS campaigns to keep customers engaged and informed about new offerings and events.

Here are some key features and benefits to look for when considering loyalty and membership features for coffee shops:

  • Customizable Programs: Allows for tailored loyalty points, discounts, and membership tiers.
  • Promotion Management: Enables special promotions to attract and retain customers.
  • Customer Engagement: Supports email and SMS campaigns to keep customers informed and engaged.

Learn about GoTab’s membership & subscriptions features for coffee shops.

Self-ordering kiosks offer numerous benefits for coffee shops, enhancing both operational efficiency and customer experience. By allowing customers to place their own orders directly at the kiosk, coffee shops can reduce wait times and streamline the ordering process, especially during busy periods.

Here are some key features and benefits to look for when implementing self-ordering kiosks for coffee shops:

  • Reduced Wait Times: Allow customers to place orders directly, speeding up service.
  • Streamlined Ordering: Help manage high order volumes efficiently, especially during peak times.
  • Enhanced Experience: Improve customer satisfaction by providing a quick and easy ordering process.

Learn about the GoTab Self-Ordering Kiosks.

The GoTab Self-Ordering Kiosk offers numerous benefits, including heightened convenience for guests as well as streamlined order fulfillment for the kitchen. Best of all, the GoTab Self-Ordering Kiosk system can run on any Internet-connected display, avoiding the traditional pitfalls of kiosk ordering systems that require a significant cash outlay for hardware.

No. Because GoTab’s Self-Ordering Kiosk can run on any Internet-connected device running on iOS, Android or Windows platforms. That means the system will run on existing hardware you may have used with former POS providers, as long as the former POS provider allows it.

Yes, GoTab’s Self-Ordering Kiosk system supports digital wallet payments like Apple Pay, Google Wallet, and other contactless payment methods, providing convenience for your customers and speeding up the payment process.

No. The GoTab Manager App is free to download from the App Store or Google Play. 

Managers can access the most important daily tasks such as viewing tabs, issuing refunds, closing tabs, and adjusting menus and products on-the-fly.

Yes. If two-way text messaging is enabled at the location, managers can send and receive text messages to staff through the Kitchen Display System or Manager Dashboard, or the guests for Mobile Order & Pay transactions.

GoTab for Food Halls

Many Food Hall merchants can significantly improve their kitchen fulfillment by utilizing a KDS. Instead of handling manual tickets in the kitchen, the Food Hall KDS allows the kitchen to efficiently manage order fulfillment, providing complete transparency and visibility into the timing and accuracy of the orders. With GoTab for Multi-Operator Locations, Food Hall owners and operators can deploy multiple KDSs to as many merchants as they need. Each merchant receives their own KDS that they can customize for their specific offerings.

The typical food hall might implement a QR code at every merchant’s location. Consumers then scan, order and pay separately at each location. With GoTab for Food Halls, consumers get a unified QR ordering experience for all merchants. By scanning a single QR, consumers can access each merchant’s unique menu, order, reorder and pay through a single experience.

Yes. GoTab provides everything you need to accept digital payments at your food hall. Guests who want to place an order from their mobile device can use GoTab’s QR ordering and payment platform. Without having to download an app, guests simply scan a QR code or tap an NFC chip to access the menu of all participating vendors, order and pay. For guests who want to order the traditional way, GoTab offers a mobile POS where servers can place orders,  take digital payments and transact in cash.

Yes. GoTab provides everything you need to accept cash payments at your food hall. Guests who want to place an order from their mobile device can use GoTab’s QR ordering and payment platform. With no app download required, guests simply scan a QR code or tap an NFC chip to access the menu of all participating vendors, order and pay. For guests who want to order the traditional way using cash, GoTab offers a mobile POS where servers can place orders and take cash payments and credit or debit card payments.

Yes. GoTab offers a handheld POS that integrates with our restaurant commerce platform. Merchants at your food hall can use our handheld POS to place orders and take payment. And because our handheld POS integrates seamlessly With GoTab’s seamlessy integrated handheld POS, merchants of Multi-Vendor locations get the flexibility to operate independently. Meanwhile, the parent vendor has the value of speed and efficiency needed to manage revenue sharing, roll-up reporting, house fees and payout holdbacks.

With GoTab for Food Halls, all vendor menus are available from a single QR code. Each vendor can create their own menus and products to align with their brand. Orders are routed to their respective vendors’ Kitchen Display System (KDS) and/or printer. Vendors can add and customize notices to their individual menus, easing communication with their guests.

Food Hall mobile payments in GoTab work the same as general GoTab mobile payments orders. Guests simply open a tab using their credit or debit card. Guests can easily add to their tab throughout their visit at your food hall. Then, when they’re ready to leave, guests can simply close out their tab and walk out; no need to wait in line or flag down a server. And if they forget to close out their tab, tabs are automatically closed by GoTab at 3am local time.

POS systems designed for food halls should handle multiple vendors by providing a unified interface that allows customers to order from various vendors seamlessly. Each vendor's orders should be routed to their respective kitchens, and sales data should be tracked separately, ensuring efficient management and accurate reporting for each vendor.

Here are some key features and benefits that should be available when managing multiple vendors at a food hall or entertainment center:

  • Unified Interface: Allow customers to order from multiple vendors through a single platform.
  • Separate Tracking: Track sales data and separately for each vendor, ensuring accurate reporting and automatic tenant payouts
  • Efficient Routing: Route orders directly to the respective vendor’s kitchen for quick preparation.

Learn about GoTab’s full suite of POS features for Food Halls.

Modern POS systems are equipped to handle split payments and group orders by allowing customers to divide the bill among multiple payment methods or payers. This flexibility enhances the customer experience by making it easy for groups to manage their payments individually or collectively.

Here are some key features and benefits of handling split payments and group orders:

  • Flexibility: Allow customers to split bills among multiple payment methods.
  • Ease of Use: Simplify the payment process for groups, allowing shared tabs between guests
  • Enhanced Experience: Improve customer satisfaction by accommodating group payments and all forms of mobile payment

GoTab offers robust features to allow guests to split tabs with other members of their party.

A POS system can improve customer wait times by streamlining the ordering process through features like mobile ordering, real-time order tracking, and efficient kitchen display systems (KDS). These features help reduce bottlenecks, ensure orders are prepared quickly, and keep customers informed about the status of their orders.

Here are some key features and benefits of improving customer wait times at a food hall:

  • Mobile Ordering: Allow customers to place orders from their mobile devices to reduce queue times.
  • Real-Time Tracking: Keep customers informed about their order status with features like two-way communication from devices
  • Efficient KDS: Speed up order preparation and reduce kitchen bottlenecks.

Learn how GoTab can help food halls improve their guest experience.

Yes, food hall POS systems should allow for easy customization of menus and pricing for different vendors. Each vendor should be able to manage their own menu items, prices, and specials, ensuring that the system meets the unique needs of each business within the food hall.

Here are some important features of menu and pricing customization for food halls:

  • Vendor Control: Allow each vendor to manage their own menus and pricing with branded menus featuring images
  • Flexibility: Make it easy to update menu items and prices to reflect specials or changes.
  • Adaptability: Allow vendors to customize their guest experience through unique menus, photography and branding.

Learn about the unique features GoTab has designed specifically for food hall F&B operators.

All POS systems manage tips and gratuities by allowing customers to add tips during the payment process. Operators can then use the tip information to allocate these tips appropriately, whether it's pooling them among staff or assigning them to specific employees based on the orders they handled. Many operators handle this step manually but there are also point solutions that handle tip pooling and allocation to ensure fair distribution and accurate record-keeping. When it comes to food halls, tip allocation becomes more complex. 

Here are some key features and benefits of handling tips and gratuities at food halls:

  • Customer Convenience: Allows easy addition of tips during payment.
  • Fair Distribution: Allocates tips on a single tab to respective staff across all vendor orders.
  • Accurate Records: Ensure vendor- and food hall-level tracking and reporting of gratuities.

GoTab’s Food Hall POS, KDS and Management platform is unmatched in the industry with key features developed to solve the unique challenges of food hall owners and the merchants they serve.

POS systems offer a range of customization options to fit specific business needs. This includes tailoring the user interface, configuring workflows, setting up custom reports, integrating with other business tools, and adapting to various payment methods. These options ensure the system can be fine-tuned to match the unique requirements of each food hall operation.

Here are some key customization features that are important for food hall owners and merchants:

  • Tailored Interface: Customizes the user interface for ease of use and brand-consistency.
  • Workflow Configuration: Adjusts workflows to align with unique merchant business processes.
  • Integration: Connects with other hospitality tools for marketing, loyalty and online ordering for seamless operations.

GoTab supports the full range of food hall operator needs. What’s more, the GoTab Food Hall POS platform is always evolving with new solutions and integrations.

POS systems are highly scalable, designed to grow with your business. They can accommodate an increasing number of vendors, orders, and transactions without compromising performance. As your food hall expands, the system can easily integrate new features, support additional users, and maintain efficient operations, ensuring seamless scalability.

Here are some key features and benefits of scalability with GoTab:

  • Vendor Expansion: Easily add more vendors as your food hall grows.
  • Increased Transactions: Handle more orders and transactions without performance issues.
  • Feature Integration: Integrate new features to support growing business needs.

Learn about GoTab’s POS features for Food Hall operators and vendors.

GoTab for Hotels

Hotels gain numerous benefits when using a Kitchen Display System. With a system like GoTab, guests can place orders from virtually any location that they can place a QR. Whether it’s in a guest room, at the bar, at the poolside, or in a conference room. That makes it all the more important that the kitchen knows where an order is going when it is placed. With the GoTab Kitchen Display System, the order’s destination is automatically associated with its ticket in the system. This will allow the hotel kitchen to expedite orders with the highest level of efficiency and quality.

Yes. GoTab offers a handheld POS that integrates with our restaurant commerce platform. Hotels can use our handheld POS to place orders and take payment. And because our handheld POS integrates seamlessly with GoTab’s solutions for hotels, your guests get the flexibility to pay directly through their tab or have the charges applied to their room.

Hotel mobile payments in GoTab work the same as general GoTab mobile payments orders. Guests simply open a tab using their credit or debit card. Guests can easily add to their tab throughout their visit at your hotel. When they’re ready to leave, guests can simply close out their tab and walk out; no need to wait in line or flag down a server. Guests can also choose to have their orders charged back to their room via integration with common Property Management Systems (PMS).

Yes. Guests can open a digital tab at your hotel. When they scan a GoTab QR or tap an NFC, they can associate their debit or credit card with their tab to place orders at your bar, at your restaurant, for in-room dining, or anywhere you would like to provide food and beverage service. Guests can close their tab directly through GoTab, or charge their orders back to their room via integration with your PMS.

GoTab currently integrates with StaynTouch and has a wide range of integrations under way. For an up-to-date list of approved integrations, visit GoTab Integrations or contact your GoTab account manager.

Hoteliers can use QR ordering to enable guest ordering and payment at virtually any location they would like. Whether poolside, at a rooftop bar, at the lounge or in-room dining, GoTab allows you to quickly create new revenue streams without having to add any new hardware or wiring. Using GoTab segments, hotels can also offer their guests personalized offers and discounts. For example, airline employees with special entitlements can access their benefits via a dedicated QR code. These are just a few examples of how QR ordering for hotels works. Contact us to learn more about how GoTab can help your hotel increase revenue while providing a satisfying guest experience.

Many POS systems offer integration with hotel Property Management Systems (PMS). These integrations ensure that data, such as guest information, room charges, and billing details, are synchronized between the PMS and other hotel systems, reducing manual entry errors and streamlining operations.

Here are some key features and benefits of PMS integration:

  • Seamless Data Sync: Ensure guest information and billing details are accurately synchronized.
  • Operational Efficiency: Reduce manual entry errors and streamline hotel operations.
  • Enhanced Guest Experience: Provide a unified system that improves the overall guest experience.

GoTab integrates with a host of best-in-class property management systems including Mews, Infor and Stayntouch. Learn more about GoTab’s POS-PMS integrations

Hotels benefit from QR code ordering systems by offering guests a convenient and contactless way to place orders for food, drinks, or amenities. QR codes can be placed in various locations, such as guest rooms, restaurants, or poolside areas, allowing guests to access menus, place orders, and make payments directly from their smartphones.

Here are some key features and benefits of QR code ordering for hotels:

  • Convenience: Allows guests to order from anywhere in the hotel using their smartphones.
  • Contactless Experience: Reduces the need for physical menus and cash transactions, enhancing safety.
  • Operational Efficiency: Streamlines order processing and reduces the need for additional staff.

Learn about GoTab’s POS solutions for Hotels.

A handheld POS system enables resort staff to provide faster and more personalized service to guests by taking orders, processing payments, and accessing guest information from anywhere on the property. This results in shorter wait times, improved accuracy, and enhanced guest satisfaction.

Here are some key features and benefits you should look for in a handheld POS at your hotel or resort:

  • Enhanced Service: Enable staff to serve guests more efficiently and accurately.
  • Portability: Allow staff to move freely and serve guests throughout the property.
  • Integration: Seamlessly connect with the main POS system, providing real-time updates and guest information.

The best handheld POS systems also integrate with the hotel or resort property management system (PMS). Learn more about handheld POS systems for hotels and resorts

RFID technology offers several advantages for resorts, including secure access control, streamlined guest identification processes, and efficient tracking of amenity usage. Guests can use RFID wristbands or cards to pay for items, facilities, and other resort amenities, simplifying their experience and enhancing security measures.

Here are some key features and benefits of using RFID technology at hotels and resorts:

  • Secure Access: Ensures secure access control throughout the resort.
  • Guest Convenience: GoTab allows guests to easily pay for amenities with RFID wristbands or cards.
  • Operational Efficiency: GoTab streamlines guest identification and tracking processes.

Learn about GoTab’s Pass RFID for hotels and resorts

Yes, mobile ordering solutions are available for guests to conveniently order room service or request amenities during their stay. Guests can request amenities, book experiences, and order food and beverage using their smartphones.

Here are some key features and benefits of mobile ordering solutions at resorts:

  • Guest Convenience: Allow guests to access services and amenities from their smartphones.
  • Contactless Service: Provide a safe, contactless way for guests to order room service and amenities.
  • Enhanced Experience: Improve the overall guest experience by providing easy access to services.

GoTab’s mobile ordering & payment platform is a flexible alternative for hotels and resorts looking to put this powerful solution in the hands of their guests. 

Mobile ordering for room service allows guests to browse menus, place orders, and schedule deliveries directly from their smartphones or tablets. When mobile ordering is integrated with a hotel’s property management system (PMS), orders placed via mobile can be billed back to the guest’s folio. This streamlined process reduces wait times, minimizes errors, and increases guest satisfaction because all charges are consolidated on a single bill. For resorts, mobile ordering systems can also improve operational efficiency by optimizing kitchen workflows and reducing manual tasks.

Here are some key features mobile ordering for room service:

  • Ease of Use: Enables guests to browse and order from room service menus using their devices - reducing the need for printed menus and keeping all menus in sync.
  • Efficiency: Streamlines the ordering process, reducing the need for phone orders and  minimizing order errors.
  • Operational Benefits: Optimizes kitchen workflows and reduces manual tasks, enhancing overall efficiency.

GoTab’s mobile ordering & payment platform is easy to use for room service orders at hotels and resorts and integrates with popular PMS systems.  

GoTab for Breweries

Yes, brewery mobile tabs work the same in GoTab as our mobile tabs for other venue types. Guest can open a digital tab at your  brewery by simply scanning a GoTab QR or tapping a GoTab NFC. They can associate their debit or credit card with their tab to place orders in your tap-room, on your patio, at an on-property food truck or anywhere else you would like to provide food and beverage service. Guests then close their tab directly through GoTab and can simply walk out without having to stand in line or flag down a server. They never need to download an app and all of their orders and payments are tracked for future retrieval within GoTab. Guests who prefer to start their order with a server can use EasyTab. This unique feature allows your server to dip or swipe a credit or debit card

A brewery digital tab is an open check that guests can use to place orders for food and beer at a brewery. With systems like GoTab, guests can also place reorders against the existing check. This has the benefit of making it easy for guests to get what they want when they want it. From a brewery perspective, reorders against an existing digital tab or check has the added benefit of reduced transaction fees because the guest is able to  keep the tab open until all orders are placed.

Yes. However, GoTab does not require an app download on the guests’ phone. Because GoTab is a cloud-based platform, guests can access all the benefits of using GoTab through their web browser.

While it is used in all manner of hospitality establishments today, GoTab was originally created to help breweries run more efficiently. As a result, GoTab has a wealth of features designed specifically to benefit brewery operators. We’ve offered contactless/QR ordering and payment since 2018, long before brewery ordering software providers made the feature available in their systems. In fact, we were built from the ground up to support contactless ordering, which means the feature is built seamlessly into our system. That means that a tab/check a guest opens on their mobile device is accessible via the GoTab all-in-one POS. Guests and servers can share the same tab. Guests who prefer can order, reorder and pay without having to stand in a line, or wait for a server. Guests who prefer to order through a server can come up to a bar or flag down a server. Even better, guests and servers can blend the two experiences depending on their preferences. Other features like order zones (allowing operators to extend ordering to remote outside areas), batch ordering (which allows the kitchen to fulfill orders from the same spot at the same time together), multi-vendor (allowing integrated ordering of 3rd parties while on-venue) make GoTab a perfect solution for breweries looking to increase revenue and reduce costs while giving their guests an improved guest experience.

No. The GoTab system allows all forms of payments, contactless/QR, dip/swipe through our handheld payment terminals, or cash.

The GoTab brewery KDS is built to work seamlessly with our full suite of restaurant commerce platform solutions. Our Kitchen Display System will help you run a lean, profitable operation because it makes it easy for you to optimize both front-of-house and back-of-house operations. Key features in the GoTab brewery KDS includes:

  • Dine-in, online or 3rd party ordering through a single interface
  • Real-time menu updates; 86 menu items from the KDS
  • Screens and printer integration to work the way you want
  • Expo or prep mode to help the kitchen be more efficient
  • Rush and delay orders to optimize ordering timing and communication with guests
  • Batch orders to make food and beverage delivery of orders to your guest tables more efficient
  • Flexible routing to ensure orders are sent to the most efficient fulfillment spot within your venue
  • Two-way text communication with guests
  • In-app support via one-tap in the app
  • No additional cost for operators using the GoTab restaurant commerce platform

One of the most powerful use cases for contactless ordering and payment in a brewery is line busting. While many breweries traditionally require guests to stand in line to order, today’s consumers are far more comfortable ordering on their phones and are also less likely to want to stand in a line. What’s more, by reducing the number of guests who have to stand in line to order, breweries ease the ordering process, leading to higher average checks and more satisfied customers.

Unlike common POS systems for breweries, GoTab offers breweries the tools to easily adapt their service model to whatever they encounter on a shift. For parties and special events, or large, distributed indoor and outdoor spaces, GoTab allows guests to order and pay from their phones without having to download an app. But that’s just the beginning. The GoTab all-in-one POS lets breweries offer traditional service at the bar or through a server, as well as mobile ordering and payment. What makes us unique is that the tab travels with the guest and is accessible by the guest and server simultaneously.

Mobile ordering offers numerous benefits for breweries. It provides customers with convenience and flexibility, allowing them to browse beer selections, place orders, and schedule pickups or deliveries directly from their smartphones. This streamlines the ordering process, reduces wait times, and enhances customer satisfaction.

Here are some key features and benefits of mobile ordering at breweries:

  • Convenience: Allow customers to easily browse and order beers from their smartphones.
  • Efficiency: Reduce wait times and streamline the ordering process which can typically involve long lines at the counter and wait times to get the beer at the counter or table.
  • Customer Satisfaction: Enhance the overall customer experience with shared tabs and seamless re-ordering.

With GoTab’s Mobile Ordering and Payment, breweries and taprooms can often get that critical first beer order to the table in less than two minutes, a huge impact to customer satisfaction and check sizes. 

Key considerations for breweries when selecting a POS system include robust inventory tracking capabilities to manage ingredients and stock levels efficiently, seamless mobile ordering to enhance customer convenience and reduce wait times, support for tab sharing between guests to simplify the payment process and encourage group visits, and loyalty and membership functionality to attract and retain customers.

Here are some key features breweries and taprooms should look for in a new POS system:

  • Inventory Management: Robust tracking for ingredients and stock levels - and ability to integrate with popular brewery inventory management platforms like MargineEdge, Ohanafy and Craftable.
  • Mobile Ordering: Seamless mobile ordering and payment with tab sharing between servers and guests, and guests with others in their party.
  • Loyalty Programs: Easy-to-use loyalty and membership features to attract and retain customers.

Learn about GoTab’s most popular POS features for breweries.

Most breweries and taprooms have limited resources and marketing staff. That’s why they need loyalty and membership functionality that is fully integrated into their POS systems. Features like special clubs, two-way communication, email marketing, and SMS should be easy to access and use all in one system. With these features, breweries and taprooms can build repeat visits, attract new customers, and foster loyalty among their clientele, with very minimal overhead costs.

Here are some key features and benefits one should look for in loyalty and memberships for breweries and taprooms:

  • Customer Engagement: Easily create special clubs and membership subscriptions to tailor offers to specific customer segments.
  • Marketing Tools: Integrated email marketing and SMS features to proactively promote loyalty and membership benefits.
  • Repeat Business: Track and measure repeat visits and long-term customer relationships associated with the loyalty and membership programs.

Learn about GoTab’s membership & subscriptions features for breweries and taprooms.

Self-pour tap walls have become a popular alternative for restaurants, breweries, hotels and resorts. These systems offer guests a wide variety of options for alcohol- and non-alcohol drinks and they typically allow the guest to pay by the ounce. This makes it easy for guests to sample various options so that they are more likely to find something they enjoy. Many POS systems integrate with self-pour tap walls. The key is to make the integration as seamless as possible for guests. 

Here are some key features to look for when considering POS systems that integrate with self-pour tap walls:

  • Integrated Checks: Guests should be able to open a tab and pay for all of their orders through a single check-out. 
  • Convenience: Operators should be able to connect the POS with their self-pour tap wall without adding extra ordering screens. The process should be seamless for staff.
  • Efficiency: Guests should also be able to pay for food orders and their self-pour beverages on the same tab.

GoTab integrates with a wide range of hospitality self-service options including self-pour tap walls.

Yes, most POS systems will integrate with popular brewery-specific software to streamline operations and improve efficiency. The options are virtually limitless as there are so many systems that breweries use to run their businesses. From payroll and labor management, to inventory and purchasing, there are a wide range of tools that breweries use in front-of-house and back-of-house to run efficiently. The best integrations allow breweries to sync data between their POS system and these other brewery-specific solutions.

Here are some key features and benefits to look for when integrating a POS with brewery software solutions:

  • Seamless Data Sync: Ensure efficient data synchronization between systems.
  • Operational Efficiency: Improve overall operational efficiency with integrated tools.
  • Comprehensive Management: Get a unified platform for managing brewery operations.

Learn about GoTab’s POS solutions for breweries.

There are countless POS options for breweries. The most popular are systems like Arryved, Toast, Square and GoTab. There are no one-size-fits-all brewery POS solutions and some systems are better for different needs. For example, many breweries have large outdoor areas where food running can become a challenge. In addition, many breweries host live activations and need to manage large crowds who are enjoying their space, either for catered or ticketed events. As an alternative, many tap rooms only serve beer and don’t have their own kitchen, so need to be able to bring in food trucks or partner with local restaurants. It’s important to find a brewery POS solution that is tailored to your venue’s specific format and needs. 

Here are some key features and benefits to look for in brewery POS solutions:

  • Scalability: Can be scaled to support large events with minimal additional staff.
  • Flexibility: Ability to support all service models; i.e, mobile ordering, counter service, table service or a hybrid of all three.
  • Comprehensive Solution: Supports all front-of-house service options with integrated kitchen management platforms like a KDS.

Learn about GoTab’s POS solutions for breweries.

GoTab for Restaurants

Yes. GoTab offers a restaurant POS that can be used in restaurants of any size. Uniquely designed for large, complex restaurant venues, our POS is the first system that places the guest at the center of the experience, not the tech. That means guests get to order, reorder and pay all through their phone without having to download an app. But our system goes a step further to provide all of the most important features of a POS, but the added benefit of interacting seamlessly with mobile orders.

Restaurants gain numerous benefits when using the GoTab Kitchen Display System. With dedicated spots and ordering zones, the GoTab KDS lets the kitchen know the location of every order submitted. That means the kitchen can handle the order in the most efficient way possible, and expedite orders to the front-of-house using the KDS interface. Unlike traditional KDS systems, the GoTab KDS allows the kitchen to communicate directly with the guest via two-way text communication. This dramatically streamlines communication so order questions get resolved quickly and guests have up-to-date information on their orders (when needed). In-app support allows the kitchen to talk directly with a GoTab customer service representative, getting fast answers and resolution to any issues that arise.

No. GoTab does not differentiate restaurant mobile payments from mobile payment at other business types. See our simple and transparent pricing.

GoTab can work with a variety of payment providers. Please contact us to discuss your specific needs.

The GoTab handheld POS works the same as a stationery POS system. Servers using the GoTab handheld POS can 86 items, rush and delay orders, adjust stock levels, process credit card and debit payments and more. And because the handheld POS is sized to be carried easily to any location on venue, your staff get the ultimate flexibility to address guests’ needs in the moment, without having to jot down orders, take notes or adjust orders at a POS station.

We always encourage operators to provide guests multiple options to order. Different guests adopt technology at different timeframes, and some will never accept it. The key is to be able to support every way your guest would like to order and pay. For guests who are open but who simply don’t want the fuss of adding their credit card to an order, you can always offer Easy Tab. Easy Tab, guests can order through a server or bartender who dips/taps their credit or debit card then sends a text message with a link to the open tab. Guests can then reorder from their table by simply scanning a QR.

The best bar and restaurant POS systems offer mobile ordering and payment as well as traditional ordering through a server. Look for a system that allows guests to open a tab, share the tab with friends, and easily split payments with members of their party – the system should do the math. Ensure that the digital menus provided allow for high quality photography, the ability to tag items for dietary preferences and restrictions and integrated coupons, notices and discounts that allow you to build loyalty with your regulars while offering your new visitors a reason to return.

The digital tab is the most powerful feature a restaurant point of sale system can offer. Digital tabs allow restaurant operators to give their guests complete control over their ordering and payment experience. And because the digital tab travels with the guest, guests get to order what they want, when and where they want it. Two-way text communication is also an important feature as it allows the quickest way to clarify ordering questions and ensure the guest knows what to expect in terms of fulfillment time.

The best bar and restaurant POS systems offer mobile ordering and payment as well as traditional ordering through a server. Look for a system that allows guests to open a tab, share the tab with friends, and easily split payments with members of their party – the system should do the math. Systems should also offer flexible hardware options (like cost-efficient handheld POS devices) and  integrate with reservations, accounting and other restaurant software systems.

Here are some key features and benefits you should expect from bar and restaurant POS systems:

  • Mobile Ordering and Payment: Enable guests to order and pay via their smartphones, enhancing convenience.
  • Integrations: Integrate with a wide range of hospitality software solutions, preferably offering an open API to reduce time to market.
  • Tab Management: Allow guests to open, share, and split tabs effortlessly, simplifying group payments.

GoTab offers unique bar and restaurant POS system features including insufficient funds protection, guest coursing and server coursing and Easy Tab

The digital tab is the most powerful feature a restaurant point of sale system can offer. Digital tabs allow restaurant operators to give their guests complete control over their ordering and payment experience. Guests can order what they want, when and where they want it. Two-way text communication is also an important feature as it allows the quickest way to clarify ordering questions and ensure the guest knows what to expect in terms of fulfillment time.

Here are some key features and benefits of the best restaurant POS systems:

  • Digital Tabs: Digital tabs travel with the guest for a seamless ordering experience.
  • Two-Way Communication: Two-way text communication allows quick resolution of guest queries.
  • Shared Tabs: Allows guests to order and settle on server initiated tabs to provide a smooth re-ordering and checkout process.

Learn more about GoTab’s restaurant POS solutions.

Most modern POS systems for restaurants provide comprehensive online ordering functionality, allowing customers to browse menus, place orders, and make payments directly from their device. With integrated online ordering, restaurants can offer convenient options for takeout  and delivery orders, enhance customer satisfaction, and expand their revenue streams.

Here are some key features and benefits of online ordering with a POS system:

  • Comprehensive Online Ordering: Enable browsing, ordering, and payment while keeping online and on-premise menus in sync.
  • Convenient Options: Supports takeout and delivery orders on the same platform as dine-in to meet various customer needs.
  • Revenue Expansion: Increase revenue by providing multiple ordering channels.

Learn about GoTab’s integrated online ordering platform, available at no additional cost as part of the full restaurant commerce platform.

Yes, many POS systems offer seamless integration with third-party delivery services, enabling restaurants to streamline order management and fulfillment processes for delivery orders.

Here are some key features and benefits to look for when considering integrating a third-party delivery service with your POS:

  • Seamless Orders: Full integration allows orders to flow to delivery services with no data re-keying or manual intervention.
  • Efficient Order Management: With a single system of record for orders, fulfillment is more efficient and streamlined.
  • Error Reduction: Minimizes manual entry errors with automatic order transmission.

Learn about GoTab’s integration with 3rd party delivery services like Shipday.

Handheld POS systems offer several advantages for restaurants, particularly in improving efficiency and enhancing guest satisfaction. Firstly, handheld POS devices enable servers to take orders and process payments tableside, reducing wait times and improving order accuracy. This streamlines the ordering process, speeds table turnover, and enhances the overall dining experience for guests.

Here are some key features and benefits of handheld POS systems:

  • Tableside Service: Allow servers to take orders and payments at the table, allowing them to manage more tables with fewer steps.
  • Order Accuracy: Reduces errors by enabling direct order entry at the table.
  • Enhanced Experience: Improves the dining experience with faster service and faster  table turnover.

Learn about the GoTab Handheld POS.

GoTab’s Tablet POS is compatible with a variety of devices, including Android, iOS, and Windows tablets. You are not limited to specific hardware, allowing you to use existing devices or choose from a wide range of options. Our cloud-based platform ensures flexibility without the need for proprietary hardware.

Yes, GoTab’s Tablet POS is designed to adapt to various service models. Whether you operate a full-service restaurant, a fast-casual counter, or a combination of both, the system seamlessly transitions between different service types, including tableside ordering, mobile payments, and self-service kiosks.

Absolutely. GoTab’s Tablet POS integrates smoothly with our Kitchen Display System (KDS), allowing for real-time communication between the front and back of the house. This ensures that orders are processed quickly and accurately, improving overall service efficiency

GoTab FAQs for Guests

GoTab charges a small convenience fee of 25 cents per transaction so that we can continue to provide our customers with excellent service – there is no additional cost to use GoTab!

In compliance with national, state, and local liquor laws, our servers will not serve alcohol to underage guests. If ordering alcoholic beverages, please be prepared to show your server a valid ID. Underage guests are still welcome to place orders for food or non-alcoholic beverages through GoTab!

Security and user trust are our top priorities. Your card information is encrypted, stored, and protected via our third-party payment processor Stripe (https://stripe.com). If you have any questions about security or account protection, please contact info@gotab.com.

Contact the restaurant where you placed your order and inform them of the error. They will review the issue and issue a refund if applicable.

If you see a charge from GoTab on your credit card statement, it likely means that you made a purchase or placed an order at a restaurant, bar, or other establishment that uses the GoTab platform for payments. GoTab is a modern, contactless ordering and payment solution that many businesses use to streamline their service. If you have any concerns or do not recognize the charge, please contact the establishment where the transaction occurred or reach out to GoTab’s customer support for further assistance.

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