Mobile Ordering & Payment

Enhanced Mobile QR Ordering & Payment

Use GoTab's Mobile Order & Pay solutions for dine-in, take-out, and delivery. You get peak efficiency and profits. Guests enjoy a smooth and delightful experience ordering and paying from their mobile device.

GoTab’s Mobile Order & Pay is a Service Game Changer

With GoTab’s Mobile Ordering and Payment system, guests get a point-of-sale right in their hands with QR code ordering. That means they order what they want when they want it. When it’s time to leave, they can tip and checkout on their mobile device.

Serve More Guests, Spend Less on Overhead

GoTab’s Mobile Order & Pay lets staff and guests share the same tab. Guests can check live order updates and their tab and take advantage of multiple payment options. This reduces errors and speeds table turns.

Avoid Walkouts & Missed Payments

GoTab confirms payment before processing the order. This provides a fast and secure transaction process for you and your guests. By securing payment upfront, GoTab sets the stage for a hassle-free and efficient dining experience.

Hardware & Service Flexibility

GoTab allows you to easily customize your service to accommodate guests, improve efficiency, and elevate customer service. Our hardware guarantees a smooth and effective operation that is personalized to your specific business needs.

Built for the Cloud

Unlike other platforms, GoTab does not force you to buy our hardware in order to use our POS. Our technology is compatible with Windows, iOS, and Android, and can be connected to different POS systems and hardware. We also offer flexible terms with no long-term commitments or restrictions on using other hardware.

Complete Payment Freedom

GoTab enables virtually any payment option; i.e., card, cash, contactless, etc. Whether you're at a stationary point of sale or at the customer's table, you can easily process payments by inserting, tapping, or using our Phone-Only POS system, which allows you to accept payments directly from a phone without a card reader.

features

Key Mobile Ordering Features

Empower your guests to take control of their dining experience with GoTab’s Mobile Order & Pay. With just a few taps on their smartphones, customers can browse your menu, place orders, and pay—all without waiting for a server. It’s fast, convenient, and enhances guest satisfaction by putting them in charge.

Tailor Discounts & Promotions

Creating discounts and promotions with order rules that publish directly to your menu is an effective strategy for attracting customers and enhancing their dining experience. By implementing this feature, you can easily craft tailored promotions that resonate with your new and returning guests.

Real-Time Menu Changes

Run out of an item or need to modify the menu? You can update inventory levels right from the line. Guest-facing menus always stay up-to-date.

Batched Orders

Guests use QR ordering or open a tab on their phones with Easy Tab to send their orders to the kitchen or bar. GoTab batches orders placed from the same spot to save servers steps and ensure timely table delivery. And if questions arise, your staff can text directly from the POS or KDS.

testimonials

What Our Customers Say

"Our team loves that we can easily accommodate groups of 20 to 30. Thanks to GoTab, the staff is able to have more sections than with the previous POS provider."

Philippe Verain

Director of Food & Beverage, Altstadt Brewing

"We’re grateful to GoTab for truly streamlining the ordering and payment process for our guests wherever they are and offering best-in-class self-service technology that frees up time for our team members to focus on hospitality instead of logistics."

Tim Skaja

Managing Partner, Pints & Paddle

"GoTab has been an awesome POS choice for us. We evaluated many options - even signed up and started using Toast. This is by far the most customer intuitive, easy platform we found."

John Dow

Owner, Twisted Pin

Integrations

Seamless Integrations with Top-Tier Solutions

GoTab seamlessly connects with top solutions in the industry, customizing to fit the requirements of your establishment and maintaining a constant emphasis on operational awareness and creating the desired guest experience.

Developer Friendly Open Platform

Our open architecture and API allow you to integrate with virtually any modern system.

Exceptional Partners

Our top-notch integration partners simplify your processes, allowing you to concentrate on what really counts.

Support

Personalized Assistance Anytime, Anywhere

Our hospitality experts are ready to assist you around the clock via phone, email, and live chat on your devices, ensuring you receive real support whenever you need it.

  • Our dedicated on-shore hospitality experts are available around the clock, ensuring you speak with real professionals, not automated responses.
  • The support we offer is more than just a service; it's a philosophy. It's about being available, being present when we’re needed, and investing in our customers’ success.
  • 24/7x365 live support with instant responses and real support.
FAQ

Frequently Asked Questions

Check out these common questions about our 

Mobile Ordering & Payment

How Can Mobile Ordering Benefit Breweries?

Mobile ordering offers numerous benefits for breweries. It provides customers with convenience and flexibility, allowing them to browse beer selections, place orders, and schedule pickups or deliveries directly from their smartphones. This streamlines the ordering process, reduces wait times, and enhances customer satisfaction.

Here are some key features and benefits of mobile ordering at breweries:

  • Convenience: Allow customers to easily browse and order beers from their smartphones.
  • Efficiency: Reduce wait times and streamline the ordering process which can typically involve long lines at the counter and wait times to get the beer at the counter or table.
  • Customer Satisfaction: Enhance the overall customer experience with shared tabs and seamless re-ordering.

With GoTab’s Mobile Ordering and Payment, breweries and taprooms can often get that critical first beer order to the table in less than two minutes, a huge impact to customer satisfaction and check sizes. 

How does GoTab hotel mobile payments work?

Hotel mobile payments in GoTab work the same as general GoTab mobile payments orders. Guests simply open a tab using their credit or debit card. Guests can easily add to their tab throughout their visit at your hotel. When they’re ready to leave, guests can simply close out their tab and walk out; no need to wait in line or flag down a server. Guests can also choose to have their orders charged back to their room via integration with common Property Management Systems (PMS).

How Can Mobile Ordering Benefit Coffee Shops?

Mobile ordering offers significant benefits for coffee shops by providing customers with the convenience to order their favorite drinks ahead of time from their smartphones. This reduces wait times during peak hours, ensures orders are ready for quick pickup, and enhances customer satisfaction. For coffee shops, mobile ordering can streamline operations, manage order volumes efficiently, and generate valuable customer data for personalized marketing and inventory planning.

Here are some key features and benefits of mobile ordering for coffee shops:

  • Convenience: Allows customers to order ahead from their smartphones, reducing wait times.
  • Efficiency: Streamlines order management, especially during busy periods.
  • Data Insights: Provides valuable customer data for personalized marketing and inventory planning.

Learn about GoTab’s POS solutions for Coffee Shops.

How does GoTab’s mobile ordering and payment work in food halls?

The typical food hall might implement a QR code at every merchant’s location. Consumers then scan, order and pay separately at each location. With GoTab for Food Halls, consumers get a unified QR ordering experience for all merchants. By scanning a single QR, consumers can access each merchant’s unique menu, order, reorder and pay through a single experience.

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$500M+
transactions per year
25%
faster table turns
35%+
higher check averages