Eatertainment-POS

Ignite the Eatertainment Experience

Success in the eatertainment industry starts with delivering unforgettable guest experiences. GoTab’s Eatertainment POS is built specifically for venues that combine dining and entertainment—whether it’s on-premise activities, live performances, or immersive gaming & dining.

Guest-Centric, Designed for Entertainment

GoTab’s Eatertainment POS enhances every aspect of the guest experience

  • Contactless ordering and payments for convenience
  • Personalized promotions and memberships to boost loyalty and spending
  • Real-time communication to ensure seamless service

Ultimate Convenience with Tab Sharing

Simplify group dining with shared tabs

  • Guests can split bills however they prefer—by item, per person, or by amount
  • No more hassle with separate checks or reimbursement confusion
  • Empower guests to enjoy their experience just the way they like it

Personalized Service, Activated

Deliver a frictionless guest experience from check-in to check-out

  • Guests book and pay for reservations online
  • A tab opens automatically upon check-in with stored payment details
  • Faster check-ins mean guests can start ordering and having fun right away
Testimonials

What Our Customers Say

We're proud to offer this wide range of exceptional offerings, yet we recognize it also could present challenges for employees trying to manage various reservations and orders at once as well as guests wanting to engage in multiple areas of our business throughout their visit. With that, we knew that there had to be a solution that would better the employee experience and improve overall operations, while still creating a seamless visit for our guests. GoTab's innovative solutions and offerings have been instrumental in our ability to streamline operations and optimize both experiences and efficiencies.

Steven Sartuche

General Manager, T-Squared Social

GoTab has been an awesome POS choice for us. We evaluated many options - even signed up and started using Toast. This is by far the most customer intuitive, easy platform we found. They also listen to their operators. Very forward thinking company always coming out with the latest and greatest POS related items to make my life as an operator and the customers life as easy and intuitive as possible. We are an entertainment facility with bowling, self-serve beer wall, full menu etc. They have been AWESOME.

John Dow

Owner, Twisted Pin

“Innovation is at the core of our business model as we seek to create meaningful experiences for our guests that are inspired by the neighborhood’s history of industry and invention. By introducing GoTab’s Pass technology to the guest experience, we’re reshaping how guests navigate and interact with our variety of chefs and local vendors. We are making it easier and more seamless to order from multiple merchants, all on one tab. What’s more, the RFID card technology is especially great for family and group dining, with the ability to pre-allocate funds, set spending limits for younger guests, or easily split tabs at the end of the visit. This is just the beginning of our digital journey to create a richer experience for our guests while supporting our vendors with more efficiencies and sales, and we’re incredibly pleased with the results so far.”

Patricia Wall

Developer, The Market at Malcolm Yards

Streamline Orders with Guest Mobile Order & Pay

Keep the party going with mobile ordering from anywhere in your venue—whether it’s the bowling alley, mini-golf course, bar, or game area. Guests can order and pay with ease, enjoying everything your venue has to offer without skipping a beat.

Fast, Efficient Operations

Optimize every aspect of your eatertainment operations

  • Simplify order processing, payment handling, and table turnover
  • Improve staff coordination to minimize wait times and errors
  • Boost overall productivity with intuitive tools that keep everything running smoothly

Memberships & Booking

Simplify the guest experience with seamless memberships and booking tools:

  • Allow guests to book and pay for reservations online in advance
  • Automatically create tabs at check-in with stored payment details
  • Enable frictionless experiences so guests can start enjoying your venue immediately

Smooth Kitchen Operations

Connect the front-of-house and back-of-house of your Eatertainment venue with GoTab’s KDS

  • Smart prep times, order batching, and plating guides for efficiency
  • Auditable 86’ing, voiding, and comping for full transparency
  • Ensure every order is accurate, timely, and perfectly executed


integrations

Seamless Integration
With Top-Tier Solutions

See All Integrations

Real-Time Reporting, Full Transparency

Gain full visibility into your venue’s performance

  • Track zone sales, product mixes, and menu performance
  • Dive into detailed item- or category-level reporting to optimize offerings
  • Cloud-based platform gives you access to key data anytime, anywhere

Easy Communication

Stay connected with guests and staff in real time

  • Two-way messaging for order updates, clarifications, and issue resolution
  • Send alerts when orders are ready for pickup or require attention
  • Maintain clear communication to enhance guest satisfaction
Support

Personalized Assistance
Anytime, Anywhere

Our hospitality experts are ready to assist you around the clock via phone, email, and live chat on your devices, ensuring you receive real support whenever you need it.

Dedicated Experts

Our dedicated on-shore hospitality experts are available around the clock, ensuring you speak with real professionals, not automated responses.

Investing in Customers

The support we offer is more than just a service; it's a philosophy. It's about being available, being present when we’re needed, and investing in our customers’ success.

24/7 Support

24/7x365 live support with instant responses and real support.
FAQ

Frequently Asked Questions

Check out these common questions about 

Eatertainment-POS

Is GoTab an eatertainment POS system?

Yes. GoTab offers a POS with specific features that make running an eatertainment business more efficient and worry-free. Uniquely designed for large, complex eatertainment venues, our POS is the first system that places the guest (not the tech) at the center of the experience. That means guests get to order, reorder and pay all through their phone without having to download an app. But our system goes a step further to provide all of the most important features of a POS, with the added benefit of interacting seamlessly with mobile orders. For eatertainment venues, we offer features like a shared cart across all merchants for one-payment checkout, automatic merchant payouts and percent rent structures for owners, to name a few.

Can GoTab integrate with our existing systems at our eatertainment venue?

Absolutely. GoTab's cloud-based platform and open API mean it’s designed for easy integration with your current systems, including point of sale (POS) systems and membership reservations. This ensures a smooth transition and minimizes disruptions to your operations.

How do Eatertainment mobile payments work with GoTab?

Eatertainment mobile payments in GoTab work the same as general GoTab mobile payments orders. Guests simply open a tab using their credit or debit card. Guests can easily add to their tab throughout their visit at your venue. Then, when they’re ready to leave, guests can simply close out their tab and walk out; no need to wait in line or flag down a server. And if they forget to close out their tab, tabs can be automatically closed by GoTab at the operator’s designated local time. GoTab Pass also supports RFID cards and bracelets so guests have even greater control of their experience by, for example, setting spending limits, issuing connected cards to minors and others in their party. What are the benefits of using a Kitchen Display System (KDS) in eatertainment venues? Instead of handling manual tickets in the kitchen, the eatertainment venue’s KDS allows the kitchen to efficiently manage order fulfillment, providing complete transparency and visibility into the timing and accuracy of the orders. The kitchen displays can be customized to each merchant’s unique operation. With GoTab for eatertainment you can streamline merchant’s kitchen operations, communicate via two-way text with guests, 86’ items directly from the KDS and much more.

Does GoTab offer handheld technology that my eatertainment venue can use?

The GoTab Pocket POS works the same as a stationery POS system. Servers using the GoTab handheld POS can 86 items, rush and delay orders, adjust stock levels, process credit card and debit payments and more. And because the handheld POS is sized to be carried easily to any location on venue, your staff get the ultimate flexibility to address guests’ needs in the moment, without having to jot down orders, take notes or adjust orders at a POS station.

What are the most important features in an eatertainment point of sale system?

The digital tab is the most powerful feature a restaurant point of sale system can offer. Digital tabs allow eatertainment operators to give their guests complete control over their ordering and payment experience. And because the digital tab travels with the guest, guests get to order what they want, when and where they want it. Two-way text communication is also an important feature as it allows the quickest way to clarify ordering questions and ensure the guest knows what to expect in terms of fulfillment time.

Can I offer promotions and discounts through GoTab?

Yes, you can create and manage promotions and discounts to attract more guests and enhance their experience. Our loyalty features allow you help promote special offers, create special membership segments, and communicate with guests via email and SMS to connect with your loyal fans anywhere.

Request a Demo

Ready to experience GoTab for yourself? Sign up for a free demo and get qualified to receive a complimentary meal on us!

$500M+
transactions per year
25%
faster table turns
35%+
higher check averages