For eatertainment venues, where guests dine, game, drink, and enjoy large properties, efficiency is paramount. Meeting the diverse and immediate needs of guests in such vast settings requires cutting-edge technology. Handheld POS (Point of Sale) systems are stepping up to this challenge, transforming how these venues operate and significantly enhancing the guest experience.
Mobility and Versatility
GoTab’s Handheld POS devices provide the mobility and versatility that eatertainment venues need to offer top-tier service. Whether you're managing a bustling arcade, a dynamic bar, or a multi-level entertainment complex, these devices empower your team to take orders, process payments, and manage services on the move. From a bowling lane to a rooftop bar, guests enjoy a seamless experience, while staff benefits from a powerful device that fits right in their pockets.
Elevated Guest Engagement
Handheld POS systems significantly improve guest engagement. When your staff can swiftly take orders, answer questions, or process payments right where guests are, it reduces wait times and enhances the overall experience. This allows staff to provide personalized service, whether recommending a game package, suggesting a drink, or ensuring guests are having a great time. In the fast-paced environment of eatertainment venues, this immediate service capability is a game-changer.
Precision and Speed in Service
Efficiency is key in eatertainment, and handheld POS systems deliver. Orders go directly from the device to the kitchen or bar, minimizing errors and speeding up service, which is crucial during peak hours. GoTab ensures that guests receive quick, accurate service, helping to maintain satisfaction in high-energy environments.
Boosting Sales through Upselling
Handheld POS systems also enhance your team’s ability to upsell and customize guest experiences. These devices provide access to your full menu and service offerings, making it easy for staff to recommend additional items or special promotions in real-time. Whether it’s suggesting a premium drink with a meal or offering a package deal for games, guests are more likely to indulge when these options are presented at the right moment.
Easy Tab - A Guest-Focused Innovation
A standout feature of GoTab’s handheld systems is "Easy Tab." This innovative tool enables servers to create tabs directly on their handheld devices. Once a tab is initiated, guests receive a text notification with a secure link to their tab, which they can access on their smartphones—no app downloads or QR code scans required. This seamless system allows guests to view their orders, settle payments, and continue ordering on the same tab, all while enjoying their time at the venue. It’s a game-changer for both guests and staff, streamlining the entire experience.
Case Study: FlyteCo Tower
FlyteCo Tower is a prime example of how handheld POS systems can elevate an eatertainment venue. By integrating GoTab’s handheld devices, FlyteCo Tower has streamlined their service, enhancing both guest experience and operational efficiency. The use of these devices allows guests to enjoy their time without unnecessary interruptions, making the experience at FlyteCo Tower memorable and enjoyable.
Check out our case study to see how FlyteCo Tower leverages Handheld POS technology to take their venue to new heights.
