Discover insider tips, advice, and stories to help your business connect with customers, increase revenue, and streamline operations.
A 19-year-old scheduling software company never raised outside funding, never added AI hype — and keeps beating better-funded competitors on customer loyalty. Here's the strategy, and how any independent restaurant can copy it.
See how Pau Hana uses opsi to centralize more than 300 recipes, streamline training and maintain consistent standards across multiple restaurants. With better visibility into purchasing and recipe costs, Chef Curtis Dettman recovered $5,000 in vendor overcharges and built an operation that can scale without his constant oversight.
Chief Growth Officer Mateen Habib explains GoTab’s indefinite rate lock option for eligible operators vs free hardware and introductory offers that have an expiration date.
A single delivery order that touches three different vendor kitchens is one of the harder problems a food hall has to solve. Here's how multi-vendor delivery aggregation actually works — and where it still needs a human in the loop.
When a single tab touches multiple vendors, tips don't always land with the team that earned them. Here's why mixed-tab tip pooling breaks — and what to look for in a POS that actually solves it.
Every food hall has to decide whether loyalty lives at the parent level, the vendor level, or both — and who ends up paying for the discount. Here's how to think through it.
Every food hall operator eventually has to choose between a blended processing rate and interchange-plus. The choice sounds minor. At food hall transaction volumes, it usually isn't.
GoTab’s integration with Ready Theatre Systems brings movie tickets, concessions, dine-in service and payments together on a single guest tab, creating a more connected cinema experience for operators like Schulman Theatres.
See how Aloma Cinema and Grill grew net sales 21 percent and cut labor hours 15 percent with mobile ordering, straight from GM Jim Matthes' Reddit AMA.
A Master Sommelier turned automation exec explains how smart bar systems cut wait times, protect pour cost, and free up staff — without replacing bartenders.
Most POS support models assume a weekday, 9-to-5 business. Dine-in cinemas do the opposite — their busiest hours are Friday and Saturday nights, exactly when many vendors' support queues go quiet. Here's what real 24/7 human support should look like, and why it matters most on the nights it's hardest to get.
Most POS systems route even simple price and promotion changes through a vendor support queue. Here's what a dine-in cinema should be able to change itself — and where guardrails still make sense.
Hybrid dine-in cinemas that add a bar, golf simulator, bowling, or arcade often run guests through three disconnected systems in a single visit. Here's what a single-tab system should support — including guest-side splitting for large parties — and why it matters for spend.
Most dine-in cinemas recognize their regulars by memory, not by system. Here is how guest data from mobile ordering and branded apps turns punch cards, gift cards, and targeted perks into an actual guest-recognition program.
Guests aren't rejecting technology — they're rejecting friction. Here's what dine-in cinema guests actually want from mobile ordering and QR codes, and how to offer it without breaking the movie experience.
Six warning signs your dine-in cinema's POS system is due for an upgrade — from unsupported hardware and unreliable card readers to reporting gaps and slow support — and what to look for instead.
A practical guide for dine-in cinema and hybrid entertainment operators choosing POS technology, covering reliability, self-service control, mobile ordering, guest loyalty, cross-sell, and support.
James Passafaro explains why restaurant technology should give teams the structure, information and confidence to succeed without constant intervention.
Now launching in beta, Lovey by GoTab lets operators ask questions in plain language, view visualizations, download supporting data, and share reports with colleagues through the GoTab Data Hub.
Family entertainment centers run on far more than a POS. See how reservations, waivers, arcade and RFID payments, kitchen routing, memberships, and reporting should connect into one guest experience — and what to prioritize at each stage of growth.
