GoTab: The Restaurant POS Built Around Your Guest
GoTab's POS handles orders, payments, and kitchen communication in one place. It runs on the devices you already have — even for busy, complex venues.
What is GoTab's POS?
GoTab is a restaurant POS (point of sale) system. It handles orders, payments, and kitchen communication — all in one place. It's built for operators who want to run their venue their own way. Your POS shouldn't force you into one style of service. With GoTab, you choose how guests order — full table service, self-service, or a mix of both — instead of being boxed in by the system.
A Single Tab That Travels With Your Guest
At the heart of GoTab is a single tab that travels with the guest. A guest opens one tab and uses it everywhere: to order, to pay, to earn loyalty rewards, and to get marketing offers. The guest stays at the center of the experience from start to finish, not just at checkout.
How GoTab's POS Works
Orders update instantly
When a server enters an order on a handheld device, the kitchen screen updates right away. Every device shows the same order at the same time.
OPServer keeps things running
If the internet goes down, GoTab's OPServer keeps taking orders and payments locally until the connection comes back. You don't lose any orders or sales.
One tab, run however you want
GoTab works for server-led service, guest-led ordering, or a mix of both — whatever fits your venue. A tab can start with a server, or a guest can start it themselves by scanning a QR code or tapping their phone.
Staff and guests can order on the same tab
A server can add items from a handheld device. At the same time, the guest can order more from their own phone. Most older POS systems only let you do one or the other.
This isn't just a nice feature — it shows up in the numbers. In 2026, GoTab studied real (but anonymous) data from its customers. Venues that let guests order both ways — through staff and on their own — made more money than venues using just one method. Restaurants using this mix saw tabs that were 24% bigger than tabs from staff-only ordering, and more than twice as big as tabs from guest-only ordering. Breweries and food halls saw even bigger gains (see the full breakdown under "Why Choose GoTab" below).
Want more technical detail on how this works? See How Restaurant POS Systems Actually Work →
Modern, Flexible Hardware for Every Service Environment
GoTab's hardware is built to be flexible. You're not locked into one brand or one device.
Handheld POS
Your full point of sale in a server's pocket — orders, tap-to-pay, and kitchen alerts from anywhere on the floor.
Self-Ordering Kiosks
Guests build their order, pay, and send it straight to the kitchen.
Mobile Ordering & Payment
Guests order and pay in their own phone's browser, with no app to download.
The GoTab Difference
You don't need special locked hardware. GoTab works on iPhones, Android phones, tablets, and regular web browsers. That means you can use devices you already own instead of buying all new equipment.
Kitchen Display System (KDS)
See every order the moment it's placed whether from the counter, handheld, kiosk, QR, or online.
Simple and Transparent Pricing
Our pricing is simple: we make money when you do. With our transaction-based processing fees, GoTab is your all-in-one POS and much more.
Open APIs To Connect Your Entire Tech Stack
GoTab is an open platform. Its API connects to the tools you already use — loyalty programs, accounting software, and reservation systems — so you can build the exact setup your business needs, instead of settling for whatever one vendor happens to offer.
Bring Your Systems Together
Connect reservations, events, accounting, loyalty, inventory, self-pour, gaming, property management, and more.
Work With Leading Hospitality Platforms
Including Tripleseat, Intercard, Amusement Connect, PourMyBev, CourtReserve, Mews, and other specialized technology providers.
Keep Data Moving Across Your Operation
Reduce disconnected systems and manual work by sharing critical information between GoTab and the tools your teams rely on.
Build for What Comes Next
Open APIs give operators and technology partners more flexibility to support new experiences and evolving business needs.
Guests come first
Guests can order, reorder, and pay from their own phone — no app needed — while staff can still take full control at the table whenever they want.
All your orders in one place
Orders from in-house dining, your website, and delivery apps all show up in the same system.
Know your numbers instantly
See your sales and how well each item is selling, any time you check.
A smoother kitchen
Smart prep times, grouped orders, and two-way texting between the kitchen and guests.
See How GoTab Compares to Traditional POS Platforms
No special hardware needed, no long contract required.
Built for busy venues with complex workflows.
Clear pricing, no costly extra add-on fees.
Explore GoTab by Business Type
Every venue runs differently. See how GoTab fits your type of business.
See all business types
Trusted by Hospitality Leaders
“Now we're selling more food. All the vendors are noticing more food sales based on our numbers and the guest experience.”
“One of the great things about the QR codes and how well that system functions is that it has enabled us to save on labor because we don't need to have waitstaff in the traditional sense.”
“People used to spend 40 minutes of their visit waiting in line. Now they're just sitting with their family and their beer arrives. Before, they'd walk out. Now they stay.”
“Before, we were doing $2,000 to $3,000 a day in reservations. When we switched to this simplified all-inclusive model, we started booking more than $30,000 a day.”
“We tried another QR code ordering system in another store and it fell flat. But with GoTab, we're seeing triple or quadruple the sales compared to that other store, and that's with less attendance. Guests love it.”
“Attendance for some events can soar from 5,000–7,000 on an average day, to an astonishing 110,000 guests for our annual Breeders Cup event. GoTab helps the team achieve exceptional agility”
View case study
Watch the story
2,100
ordering interactions moved out of food lines on a 7,000-visitors
Yes. GoTab offers a restaurant POS that can be used in restaurants of any size. Uniquely designed for large, complex restaurant venues, our POS is the first system that places the guest at the center of the experience, not the tech. That means guests get to order, reorder and pay all through their phone without having to download an app. But our system goes a step further to provide all of the most important features of a POS, but the added benefit of interacting seamlessly with mobile orders.
Yes. GoTab offers a POS with specific features that make running an eatertainment business more efficient and worry-free. Uniquely designed for large, complex eatertainment venues, our POS is the first system that places the guest (not the tech) at the center of the experience. That means guests get to order, reorder and pay all through their phone without having to download an app. But our system goes a step further to provide all of the most important features of a POS, with the added benefit of interacting seamlessly with mobile orders. For eatertainment venues, we offer features like a shared cart across all merchants for one-payment checkout, automatic merchant payouts and percent rent structures for owners, to name a few.
Self-pour tap walls have become a popular alternative for restaurants, breweries, hotels and resorts. These systems offer guests a wide variety of options for alcohol- and non-alcohol drinks and they typically allow the guest to pay by the ounce. This makes it easy for guests to sample various options so that they are more likely to find something they enjoy. Many POS systems integrate with self-pour tap walls. The key is to make the integration as seamless as possible for guests.
Here are some key features to look for when considering POS systems that integrate with self-pour tap walls:
- Integrated Checks: Guests should be able to open a tab and pay for all of their orders through a single check-out.
- Convenience: Operators should be able to connect the POS with their self-pour tap wall without adding extra ordering screens. The process should be seamless for staff.
- Efficiency: Guests should also be able to pay for food orders and their self-pour beverages on the same tab.
GoTab integrates with a wide range of hospitality self-service options including self-pour tap walls.
No, you don't have to change your hardware to work with GoTab. Our platform is hardware-agnostic, meaning it can run on various devices such as tablets, PCs, and phones. This flexibility allows you to leverage your existing hardware or use our state of the art hardware, reducing the need for significant changes and ensuring a smooth transition to GoTab's innovative solutions.
(e.g., guest name, preferences, dietary restrictions, past orders)
–In the case of Rex and Book Tech Labs, where the reservation is being made and stored in GoTab, details of the reservation will be accessible from within the POS.
No, the GoTab system is designed to be both an integrated or stand-alone service.
Yes, advanced POS systems will support loyalty programs and promotions by tracking customer purchases, managing reward points, and applying discounts automatically. This helps boost customer retention and drive repeat business.
Here are some key features and benefits of POS loyalty programs and promotions:
- Customer Tracking: Monitors customer purchases and rewards loyalty with points and discounts.
- Easy Lookups: Guests can easily check their rewards status - no app or punch card required
- Retention: Encourages repeat business by offering attractive loyalty programs and incentives.
Find out about GoTab’s restaurant membership, subscription and rewards programs.
Request a Demo
Ready to experience GoTab for yourself? Sign up for a free demo and learn about our special offers that make switching your POS easier.
