Room service is a hallmark of great hospitality. Yet for many hotels, this once-reliable source of guest satisfaction and revenue has lost momentum. In-room dining is no longer just about placing a phone call and waiting for a knock on the door—it’s about meeting guests where they are: on their phones, on the go, and expecting fast, seamless service.
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Chargebacks are an all-too-common headache in the restaurant industry. Whether caused by billing confusion, fraud, or service disputes, they cost restaurant operators a significant amount of time, money, and trust with payment processors. For hospitality venues operating on thin margins, every chargeback hits hard.
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As breweries power through 2025, managing costs will remain a top priority—and not just because of taxes. Rising tariffs are adding another layer of complexity to already tight margins. While they’re not new, recent shifts in trade policies have made them harder to predict and plan around. Global supply chains mean that even the most locally minded operators can feel the impact of international pricing pressures. So how do you stay ahead?
With margins tighter than ever and operators being pulled in countless directions—labor shortages, supplier price increases, rising rent, and ever-growing tech stacks, how can restaurateurs stay profitable without burning out? In a recent webinar, Doug Radkey from KRG Hospitality and James Passafaro from opsi shared real-world tips to help restaurants stay profitable—breaking down what it really takes to run a smooth, successful operation in 2025: clear strategy, solid systems, and daily discipline.
For anyone who’s ever checked their banking app after a night out, or a visit to the gas station and thought, “Wait, why was I charged twice?”—you’re not alone. The confusion over preauthorizations and “pending” charges is a common and frustrating experience. But here’s the truth: what often looks like a double charge is rarely, if ever, actually one. It’s the result of how banks and card networks display transactions—particularly when an authorization is placed and a final charge (also called a “capture”) follows.
Last week, the GoTab team was on the ground in Indianapolis for the Craft Brewers Conference (CBC) 2025. As always, the event was packed with passionate brewers, partners, and operators—offering a front-row seat to what’s really happening across the craft beer industry.
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GoTab, a leading Point-of-Sale (POS) platform, announced the launch of four new integrations to its partner ecosystem. These new POS integrations cater to the varied demands of restaurants, breweries, bars, and eatertainment venues, empowering them with more versatile solutions.
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Hospitality commerce platform announces further expansion of integrated partner ecosystem, introducing a range of new solutions designed to enhance operational efficiency and customer experience of hospitality businesses
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Leading commerce platform bolsters presence in the growing eatertainment category; Integration with Restaurant365 enables labor optimization and operational excellence