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Opsi by GoTab Launches Automated Invoice Processing to Transform COGS Tracking for Restaurants

New capabilities slash manual data entry, improve accuracy to 99.9%, and deliver real-time financial insights for hospitality operators.

Arlington, VA — August 13, 2025Opsi by GoTab, the intelligent restaurant management solution designed to streamline kitchen operations and financial tracking, today announced the launch of its Automated Invoice Processing capabilities - designed to help restaurants, bars, and hospitality groups replace slow, error-prone manual invoice workflows with real-time cost tracking and actionable financial insights.

Manual invoice processing remains one of the industry’s most time-consuming back-office tasks, with operators often spending more than an hour per day on data entry and facing error rates of up to 10% in manual transcription. These delays hinder accurate food cost tracking and can cause costly reporting and decision-making errors.

Opsi’s Automated Invoice Processing solves these challenges by:

  • Capturing line-item details from any invoice with human-in-the-loop review for 99.9% accuracy
  • Auto-mapping vendor items to ingredients for faster and more consistent costing
  • Extracting pack units automatically to ensure precise cost-per-unit data
  • Syncing purchasing with accounting systems for a seamless back-office workflow

With invoices processed through opsi, operators gain real-time cost tracking from ingredient prices to recipe costs, plus they can access historical pricing trends to spot vendor issues or cost inefficiencies. Opsi also ensures consistent cost allocation across multiple locations and concepts, providing CFOs, controllers, and accounting teams with the data they need to make informed decisions faster.

Key benefits include:

  • Financial Insights & Reporting: Track COGS by location or concept, generate menu item profitability reports, and pinpoint inefficiencies.
  • Seamless Accounting Integration: Direct export to QuickBooks Online and Xero, automated expense categorization, and real-time alignment between kitchen and finance operations.
  • Perfect for: Restaurant operations looking to automate workflows, accounting firms serving hospitality clients, and finance leaders seeking better cost control.

Our goal is to give operators the visibility and speed they need to run more profitable businesses,” said James Passafaro, Head of Operations, opsi by GoTab. “By automating invoice processing and COGS tracking, we’re removing one of the biggest bottlenecks in hospitality operations.”

Availability
Automated Invoice Processing is available now to all opsi by GoTab customers. Want to see it in action? Join our upcoming webinar, “From Invoices to Insights: Automate Your COGS Workflow”, on Thursday, August 14 at 1:00 PM ET.

Schedule a demo today at opsi.io or email sales@opsi.io to learn more.

‍About GoTab

GoTab empowers hospitality operators with a flexible, guest-centric platform designed to enhance guest experiences while driving operational efficiency. Featuring an advanced point-of-sale system, Kitchen Display Systems (KDS), RFID technology, Self-Ordering Kiosks, and a suite of integrated tools, GoTab helps operators meet their unique needs in an ever-evolving industry. Processing over $1B annually in gross merchandise value (GMV) and operating across 39 U.S. states and Canada, GoTab is trusted by restaurants, breweries, food halls, hotels, and large venues. Request a demo to learn more.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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