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Smarter Cost Control: Key Takeaways from opsi’s Restaurant Invoice Processing Webinar

Running a hospitality business today requires more than great food and service—it demands constant vigilance over costs. From vendor price swings to inventory waste, operators need clear, accurate, and timely data to protect margins. That’s exactly the problem opsi set out to solve with its newly launched restaurant invoice processing flow, unveiled in a recent webinar led by James (Head of Operations and Co-Founder) and Matt (Head of Product).

The session gave operators a closer look at how opsi captures invoice data, connects it to recipes, integrates with POS systems like GoTab, and transforms raw numbers into actionable insights. Here’s a recap of the discussion and the most important takeaways, but of course, view the recording if you’d like to get the full opsi invoice processing demo.

Why Restaurant Invoice Processing Matters

Invoices may not be glamorous, but they hold the keys to an operator’s cost of goods sold (COGS), inventory values, and ultimately profitability. Traditional methods of managing invoices—manual entry, spreadsheets, or disjointed third-party tools—are slow and error-prone.

opsi’s restaurant invoice processing solution is designed to streamline this process with a system that combines:

  • OCR (Optical Character Recognition) to read invoice text
  • AI-powered parsing to detect line items and costs
  • Human-in-the-loop verification to catch nuances unique to restaurant invoices

This multi-level approach ensures accuracy while saving operators hours of manual work. Once invoices are processed, opsi automatically maps vendor items to standardized items in its database, creating consistency across recipes, inventories, and reports.

From Paper to Insight: The Flow of opsi Invoice Processing

James walked attendees through the step-by-step flow of information:

  1. Capture – Invoices can be submitted via photo, scan, email, or direct EDI integration with broadline vendors.
  2. Process – opsi parses vendor data down to pack size, units, and tax details. Unlike many systems, opsi distinguishes between cases, inner packs, and individual units—so operators can easily convert from gallons to quarts, ounces, or grams in recipes.
  3. Update – Item costs update automatically, feeding into recipe costing, inventory valuations, and theoretical vs. actual usage reports.
  4. Analyze – Operators gain access to category-level spending reports, vendor comparisons, menu performance dashboards, and cost variance tracking over time.

The end result is a single, connected system where restaurant invoice processing drives real-time cost visibility across the business.

Several aspects of opsi’s platform caught the attention of attendees:

  • Automated Mapping: opsi does the work of mapping vendor items to standardized items. Operators only need to review new mappings once, saving countless hours.
  • Granular Packaging Details: By breaking down items into case, pack, and unit levels, opsi makes recipe costing and inventory tracking far more precise.
  • POS Integration: Sales data from systems like GoTab can be synced directly, allowing operators to compare “make vs. spend” and understand true cost percentages across food, beverage, and other categories.
  • Cost Tracking Over Time: Line-item and recipe-level cost activity reports highlight when ingredients increase in price, helping operators negotiate with vendors or adjust menu prices.

Real-World Impact for Restaurant Operators

Matt demonstrated how opsi’s restaurant invoice processing software connects seamlessly to recipes and inventory. For example, he built a cream corn recipe in minutes by pulling in items directly from invoices. The system instantly costed out the recipe in multiple units of measure, showing how operators can move quickly from invoice to actionable insight.

On the inventory side, opsi makes it easy to build guides by category or storage area, drag-and-drop items into logical order, and select preferred count units. These guides sync with invoice data and POS sales to produce variance reports, theoretical on-hand values, and usage insights.

Taken together, these features mean operators can:

  • Reduce time spent on manual data entry
  • Catch vendor price changes as they happen
  • Track waste and transfers more accurately
  • Make better-informed purchasing and menu decisions

The Bottom Line: Invoice Processing Without Extra Work

The presenters emphasized that opsi’s invoice processing for restaurants isn’t just about automation—it’s about empowering operators with better visibility. Instead of waiting weeks to understand where costs are trending, opsi surfaces issues like cost swings or recipe-level margin shifts in near real time.

The turnaround time for invoice processing is typically 18–24 hours (up to 2 days at most) depending on image quality, with EDI and PDFs processed even faster. Most operators can expect a 2–3 week onboarding process, with full cycle visibility achieved after about four weeks of invoices.

As for pricing, opsi keeps things simple: a flat rate of $200 per month covering recipes, inventory, invoice processing, and POS integrations, with discounts available for annual commitments. Importantly, the team stressed that the platform isn’t all-or-nothing—they can tailor implementations to meet operators where they are, whether the immediate need is invoice processing, inventory, or recipe costing.

Hospitality operators know that costs can creep up quietly—whether through vendor price increases, waste, or poor visibility into COGS. What opsi demonstrated in this webinar is how restaurant invoice processing technology can close that gap by turning every invoice into a powerful source of insight.

With its new invoice processing flow, opsi offers:

  • Faster, more accurate restaurant invoice management
  • Direct links between invoices, recipes, and inventory
  • Actionable insights into costs, margins, and menu performance
  • A pricing model designed with operators in mind

For operators looking to strengthen cost controls without adding more administrative burden, opsi’s restaurant invoice processing solution offers a compelling answer.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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