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How Hot Shots Pickleball Club is Redefining Pickleball With a Connected Tech Stack

GoTab, PourMyBeer, and CourtReserve team up to deliver a next-level guest experience at one of the most innovative pickleball venues in the U.S. In Northeast Ohio, a new kind of pickleball club is making waves, not just for its nine professional-grade courts, but for the cutting-edge technology that powers every part of the guest experience.

GoTab, PourMyBeer, and CourtReserve team up to deliver a next-level guest experience at one of the most innovative pickleball venues in the U.S.

In Northeast Ohio, a new kind of pickleball club is making waves, not just for its nine professional-grade courts, but for the cutting-edge technology that powers every part of the guest experience.

Hot Shots Pickleball Club (Hot Shots PBC), a 28,000 sq. ft. facility in Canton, OH, officially opens its doors August 9—and it’s already being recognized as a model for the future of hospitality-driven sports venues. The grand opening comes with a joint announcement today from GoTab, PourMyBeer, and CourtReserve, celebrating our shared role in bringing this fully integrated experience to life.

A Pickleball Club Built on Smart Tech

Founded by four local entrepreneurs passionate about community and innovation, Hot Shots PBC blends competitive play with social energy. Guests can reserve courts, pour their own drinks, and order food—all with minimal friction and maximum flexibility.

Here’s how GoTab fits in:

  • Mobile-First Ordering & Payments: GoTab’s POS and mobile ordering platform powers Crushers Taps, Kitchen & Bar, the club’s on-site food and beverage hub. Whether guests are grabbing a bite between games or enjoying a drink from the mezzanine lounge, they can easily place orders, open and settle tabs, and pay—all from their phones.
  • Seamless Integrations: GoTab integrates effortlessly with both PourMyBeer and CourtReserve, enabling a tech ecosystem that works in harmony across the guest journey.
  • Operational Efficiency: With fewer touchpoints and faster service, staff can focus on hospitality while GoTab handles the heavy lifting behind the scenes.

“Great guest experiences don’t happen in silos,” said GoTab CEO Tim McLaughlin. “We built GoTab to integrate effortlessly with platforms like PourMyBeer and CourtReserve because the most elegant hospitality is connected, flexible, and designed around how people actually move through a space.”

From Court to Tap: A Fully Connected Experience

Hot Shots PBC features a 12-tap self-pour wall with rotating craft beers, cocktails, and the venue-exclusive Hot Shots Zesty Pickle Beer. Thanks to PourMyBeer’s integration with CourtReserve, members can unlock taps using a QR code right from their club app—eliminating the need for additional wristbands or payment cards.

Once inside, guests can:

  • Check in and book courts via CourtReserve
  • Pour drinks using their CourtReserve QR code
  • Order food and drinks through GoTab
  • Pay and tip from their own device—no waiting in line

This frictionless, tech-enabled flow is what turns casual guests into loyal fans.

“From the beginning, our vision was to blend high-energy pickleball with social connection and smart tech,” said Lisa Beaufait, Co-Founder of Hot Shots Pickleball Club. “Thanks to PourMyBeer, CourtReserve, and GoTab, we’re not just offering great courts and great beer, we’re offering an elevated player experience.”

Designed for Today’s Players (and Tomorrow’s Operators)

Whether players are chasing their next trophy or just catching up with friends over a drink, Hot Shots PBC caters to every type of guest. With its smart layout, thoughtful amenities, and fully integrated systems, the club sets a new bar for how sports, hospitality, and technology come together.

From reducing lines and increasing throughput to giving guests more control over how they order and pay, GoTab helps bring the entire vision to life. For operators, that means more revenue per square foot, streamlined service, and happy guests who come back again and again.

Join the Grand Opening on August 9
Hot Shots Pickleball Club will host its official launch celebration on Saturday, August 9 from 2:30 PM to 10:00 PM at 6320 Promway Ave NW, North Canton, OH. Expect live music, open play, exclusive tastings, and a firsthand look at this next-gen pickleball experience.

Want to follow their journey?‍

Check out @hotshots_pickleballclub on Instagram for a behind-the-scenes look at their buildout, events, and updates.

Want to see how GoTab can power your pickleball, sports, or eatertainment venue?‍

Request a demo or explore more ways we support high-volume, tech-forward hospitality operators.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
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