Pricing without Surprises-GoTab's Commitment to Transparent Pricing
In the hospitality industry, where every cent holds significance and every detail shapes the customer experience, transparency emerges as a cornerstone. It's not just a matter of ensuring openness between businesses and their patrons; it extends to the dynamics of business-to-business relationships as well. The commitment to transparent pricing isn't merely a display of integrity; it's an engine propelling the vehicle of success. In this blog, we will dive into the significance of transparent pricing in the hospitality industry and shed light on how GoTab's transaction-based model sets a new standard.
No More Fine Print, GoTab's Commitment to Transparent Pricing
In the hospitality industry, where every cent holds significance and every detail shapes the customer experience, transparency emerges as a cornerstone. It's not just a matter of ensuring openness between businesses and their patrons; it extends to the dynamics of business-to-business relationships as well. The commitment to transparent pricing isn't merely a display of integrity; it's an engine propelling the vehicle of success. In this blog, we will dive into the significance of transparent pricing in the hospitality industry and shed light on how GoTab's transaction-based model sets a new standard.
We Succeed When You Succeed
At GoTab, we've embraced transparency as a foundational principle. Our pricing model is simple and aligned with your prosperity. How? It's easy – we make money when you do. Our transaction-based pricing means that our success is intrinsically tied to yours. As your business thrives and your sales increase, so does our shared success, as we are partners.
No Long-Term Contracts, No Strings Attached
We understand that business dynamics can change and that hospitality is an industry with constant changes, and that's why GoTab operates without the shackles of long-term contracts. We believe in building relationships on trust, not obligation. Completing our customer onboarding process is your gateway to getting started – no commitments, no fine print, just a seamless transition to a better dining experience for your guests, and happier staff.
Adaptability at Its Finest
GoTab's commitment to transparency extends beyond pricing. Whether you're pondering special hardware prerequisites, we've got you covered. Our software is thoughtfully designed to effortlessly integrate with your existing hardware, ensuring that compatibility isn't a concern. We understand that investments can be a sensitive matter, which is why we prioritize making the most of what you already possess.
But that's not where our commitment ends. GoTab is your partner in technological advancement. If you're on the lookout for new hardware solutions, we offer nothing short of top-of-the-line technology designed to propel your operations forward, as we present an array of fast and reliable hardware options that are crafted to align with your distinct requirements. You'll discover responsive, high-quality touch displays that have been engineered to withstand the demanding conditions of any bustling restaurant environment.
Embrace the Future with Clarity
In an industry that thrives on relationships, trust is paramount. Transparent pricing isn't just a trend; it's a necessity. GoTab's commitment to transparent pricing ensures that you're in control of your journey. Your success is our success, and we're dedicated to shaping an ecosystem where pricing is as straightforward as the experiences we enable.
Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.
The Situation
Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.
The Solution
Reducing Staff Touch Points Without Sacrificing Guest Experience
Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.
“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.
“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.
The Benefits
Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.
Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
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