Opening Guide to Restaurant POS Systems and Technology
When selecting the ideal technology for your restaurant, it’s essential to recognize that the hospitality industry is not one-size-fits-all. While some restaurant systems claim to be “end-to-end,” the reality is that each establishment has unique needs and priorities. The technologies offered by GoTab can benefit all operators, but the implementation priority should be based on which solutions will provide the most utility and deliver a swift return on investment for your specific restaurant operation
POS Flexibility
Restaurants must adapt to evolving consumer preferences and trends to stay competitive. Point of Sale (POS) systems play a crucial role in shaping the guest experience and streamlining operations. Embracing a hybrid service model with handheld POS devices allows for seamless blending of tableside service and self-service options, empowering servers to take orders, process payments, and manage tabs on the go. This enhances efficiency and provides a personalized dining experience for guests.
Additionally, POS systems with flexible payment solutions offer a wide range of options to accommodate diverse payment preferences, from contactless payments and mobile wallets to traditional card transactions. By embracing POS flexibility and innovative service models, restaurants can meet the ever-changing needs of guests, boost satisfaction, and remain at the forefront of the industry’s continuous evolution
Integrated Online Ordering
Ensure a smooth and efficient process by selecting a POS system that excels in supporting omni channel ordering, aggregating all orders, regardless of their source.By incorporating guest loyalty options, real-time menu management, and direct customer engagement, you create a personalized experience that upholds the highest service standards. Implementing online ordering capabilities allows you to eliminate third-party fees, ultimately boosting your profit margins and fostering a more profitable business model.
Your Own Website
When implementing online ordering for your restaurant, one important decision is whether to build and maintain your own website or collaborate with a third-party platform. While third-party options can facilitate online ordering and delivery, many guests prefer the convenience and familiarity of ordering directly from a custom app or website. In fact, studies show that approximately 70% of customers prefer ordering through dedicated apps or personalized sites rather than via third party platforms. By investing in a custom website, you can cater to this preference and build stronger connections with your patrons, while also enabling the collection of first party data for guest outreach and marketing campaigns to drive guests.
High Tech Kitchen Management
Sometimes the wisest investment for an operator is in supporting the efforts to prepare meals. Advancements in kitchen technology help increase efficiency and ensure sanitation.
• A KDS (Kitchen Display System) organizes incoming orders so that staff doesn’t have to manage printed tickets, which may get lost or messy in their proximity to the organized chaos that is food preparation. Additionally, kitchen display screens eliminate a series of physical touchpoints that may counteract operators’ sanitation efforts.
• Bluetooth temperature sensors allow operators to monitor and control the temperatures for ingredients, equipment, and completed dishes. Operators can measure temperatures in four seconds or less and set alerts to notify them should anything fall outside of food safety ranges (i.e., Hazard Analysis and Critical Control Point). Some sensors will even log temperatures for you
• Staff Management and Efficiency- Amidst ongoing staffing shortages in the industry, it is crucial for every operator to have a flexible and mobile-friendly solution for managing their teams’ schedules, timesheets, communications, tasks, tips, and more. Embracing easy-to-use and accessible cloud-based staffing tools empowers managers to take a proactive approach in managing revenue and labor costs efficiently
Check out our features for restaurants and request a demo today to learn how GoTab can optimize your restaurant operations!
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