Cloud Flexibility. On-Prem Reliability.
GoTab's OPServer Offline Capabilities gives operators the power to run fully in the cloud, fully on-premises, or seamlessly switch between the two. When internet connectivity is disrupted, your venue continues operating without interruption. Orders, tabs, payments, printers, and KDS all stay in sync.
Keep Hospitality Running, Even If the Internet Fails
Your team can continue managing orders, payments, and fulfillment across your entire venue without disruption.
Shared System Confidence
All POS terminals, handhelds, kiosks, and payment devices remain connected through a shared tab model — even offline.
Automatic Syncing
When internet or cloud services access is restored, all locally stored data securely syncs back to the cloud automatically.
Hardware & Service Flexibility
Built for the Cloud
Unlike other platforms, GoTab offers true flexibility—supporting multiple operating systems, integrated online and on-premise payments, and customizable guest experiences across locations and concepts. With real-time reporting and remote access, operators can manage multiple venues seamlessly, from anywhere.
Complete Payment Freedom
GoTab enables virtually any payment option; i.e., card, cash, contactless, etc. Whether you're at a stationary point of sale or at the customer's table, you can easily process payments by inserting, tapping, or using our Phone-Only POS system, which allows you to accept payments directly from a phone without a card reader.
Key Features of GoTab’s OPServer Offline Capabiltiies
GoTab’s OPServer Offline Capabilities are designed to keep service moving when connectivity doesn’t cooperate. There’s no manual switching, no backup system for staff to figure out in the moment, and no complicated failover process that creates stress during a rush. If the internet drops, the system continues operating seamlessly on site so your team can keep taking orders, sending tickets to the kitchen, processing payments, and serving guests without interruption. Once connectivity is restored, everything syncs back automatically in the background. The result is true operational continuity for high-volume hospitality environments where downtime is not just inconvenient, it’s costly.
Protecting the Moments That Matter
Beyond your ambiance, food and beverage, and service quality, uninterrupted ordering and payment are critical to your guest experience. With GoTab OPServer Offline Capabilities, your service stays fast, secure, and reliable, regardless of internet conditions.
Enhanced Offline Functionality
In the event of a disruption, the GoTab OPServer Offline Capabilities keeps your operation running locally. Orders continue routing to printers and kitchen display systems, shared tabs remain active across devices, and transactions are securely stored until connectivity returns.
Automatic Detection
When internet and cloud services are available, your system remains cloud-synced in real time. If connectivity drops, the GoTab OPServer Offline Capabilties automatically powers all connected devices locally. There is no manual intervention required.
What Our Customers Say
“Director of Delivery Sales at Blue Plate Catering “Innovation is at the core of our business model as we seek to create meaningful experiences for our guests that are inspired by the neighborhood’s history of industry and invention. By introducing GoTab’s Pass technology to the guest experience, we’re reshaping how guests navigate and interact with our variety of chefs and local vendors. We are making it easier and more seamless to order from multiple merchants, all on one tab."
Patricia Wall
Developer of The Market at Malcolm Yards
"You can tell, GoTab was created by someone who has worked in the restaurant business. Your tech support is ridiculously amazing! Being able to contact tech support from my expo kiosk is a game changer."
Steve Tressler
Assistant General Manager at FlyteCo Tower Brewing
"GoTab's innovative solutions and offerings have been instrumental in our ability to streamline operations and optimize both experiences and efficiencies."
Steven Sartuche
General Manager, T Squared Social
Additional Solutions
Explore more of our innovative solutions catered to your operation.
Manager Dashboard
Grow your business and get the information you need all from one place with the GoTab Manager app. Adjust schedules, revise menus, oversee stock, interact with customers, and more, all from your computer or mobile device.
Self-Ordering Kiosks
Perfect for large scale or busy locations where self-service makes sense, GoTab’s Self-Ordering Kiosks offer patrons the ability to bypass long queues and manage their orders, ultimately increasing your profits, reducing labor costs, and improving order accuracy.
Kitchen Display System (KDS)
Get smarter kitchen technology with the GoTab restaurant Kitchen Display System (KDS). We help you run your kitchen more efficiently to increase your profits and smooth front-of-house and back-of-house communications.
Unique Features For Every Business
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Seamless Integrations with Top-Tier Solutions
GoTab seamlessly connects with top solutions in the industry, customizing to fit the requirements of your establishment and maintaining a constant emphasis on operational awareness and creating the desired guest experience. Connect directly to 3rd Party RFID-based technology like Pour My Beer, iPourit, WineEmotion, Intercard, and more.
Developer Friendly Open Platform
Our open architecture and API allow you to integrate with virtually any modern system.
Exceptional Partners
From pre-booking through Rex Reservations to importing event information from Tripleseat, keep your entire flow connected with best-in-class solutions integrated with your GoTab platform.
Personalized Assistance Anytime, Anywhere
Our hospitality experts are ready to assist you around the clock via phone, email, and live chat on your devices, ensuring you receive real support whenever you need it.
- Our dedicated on-shore hospitality experts are available around the clock, ensuring you speak with real professionals, not automated responses.
- The support we offer is more than just a service; it's a philosophy. It's about being available, being present when we’re needed, and investing in our customers’ success.
- 24/7x365 live support with instant responses and real support.
Frequently Asked Questions
Check out these common questions about our
OPServer Offline Capabilities
GoTab’s KDS is built for resilience. It includes features like print-on-fulfill, search across tickets, multi-item panels, and read-only views, so your kitchen can keep moving even if connectivity is unstable or orders spike during peak hours.
GoTab automatically syncs all transaction data, order history, and inventory updates back to the cloud. No data loss, no extra steps—just a smooth transition back to online operations.
Your full shared tab model remains active on-premises. Whether guests open a tab via handheld or fixed POS devices, kiosks, or payment terminals, everything syncs locally, so there’s no disruption in service.
Absolutely! GoTab’s standalone payment terminals continue processing credit and debit card payments offline. And of course, cash transactions are always an option.
No, QR ordering requires an internet connection. However, staff can continue placing orders directly from the GoTab POS, Handheld devices, and Kiosks so service never skips a beat.
Yes, as long as you’re using GoTab Labor Management. However, third-party labor systems require an internet connection.
Not at all! The moment GoTab detects an internet disruption, it automatically switches to on-premises mode, allowing your business to continue operating with no interruptions.
GoTab’s OPServer offline mode keeps your iPad POS system taking orders and processing certain payments during an internet outage, then syncs everything automatically once connectivity is restored.
Request a Demo
Ready to experience GoTab for yourself? Sign up for a free demo and learn about our special offers that make switching your POS easier.
