Plataforma de Comercio de Entretenimiento

Construido para la hospitalidad moderna

GoTab es una plataforma de comercio de entretenimiento diseñada para propietarios de hotelería, operadores y equipos de liderazgo que ejecutan negocios complejos e impulsados por la experiencia. Conectamos alimentos, bebidas, eventos y entretenimiento en una plataforma de comercio unificada.

Más que un punto de venta

GoTab va mucho más allá de los sistemas POS tradicionales. Nuestra Plataforma de Comercio de Entretenimiento conecta pedidos, pagos, identidad de los huéspedes e integraciones entre grupos hoteleros multiunidad y multiconcepto.

Aumentar las ganancias

Al habilitar pestañas abiertas, pedidos móviles y pagos sin fricciones en todo su lugar, GoTab ayuda a los equipos de liderazgo a aumentar los ingresos por huésped mientras que los operadores brindan un servicio más rápido y consistente. Los operadores de GoTab ven constantemente:

  • ~ 20% de aumento en propinas
  • 35— 50% de aumento en el tamaño promedio de los cheques
  • Servicio y rotación hasta un 25% más rápidos
Maximice la comodidad

Soporte simultáneo de múltiples estilos de servicio (punto de venta portátil, terminales fijos, quioscos, sistemas de autoservicio y pedidos móviles para invitados), todo ello vinculado a una sola pestaña basada en invitados.

Hardware & Service Flexibility

GoTab allows you to easily customize your service to accommodate guests, improve efficiency, and elevate customer service. Our hardware guarantees a smooth and effective operation that is personalized to your specific business needs.

Built for the Cloud

Unlike other platforms, GoTab offers true flexibility—supporting multiple operating systems, integrated online and on-premise payments, and customizable guest experiences across locations and concepts. With real-time reporting and remote access, operators can manage multiple venues seamlessly, from anywhere.

Complete Payment Freedom

GoTab enables virtually any payment option; i.e., card, cash, contactless, etc. Whether you're at a stationary point of sale or at the customer's table, you can easily process payments by inserting, tapping, or using our Phone-Only POS system, which allows you to accept payments directly from a phone without a card reader.

features

Impulse los ingresos donde ocurren las experiencias

Los equipos de liderazgo obtienen visibilidad centralizada de los menús, los precios, los eventos y el performance en todas las ubicaciones, sin depender de soluciones alternativas, herramientas incorporadas o reconciliación manual.

Diseñado para Escala, Visibilidad y Control

A diferencia de los sistemas POS heredados, GoTab es nativo de la nube e independiente del hardware. Nuestra plataforma soporta:

  • Múltiples sistemas operativos y dispositivos
  • Flujos de pago en línea, en las instalaciones e híbridos
  • Reporting en tiempo real y administración remota en todas las ubicaciones

Comercio completo y libertad de pago

GoTab soporta prácticamente todos los escenarios de pago que su lugar necesita:

  • Pagos con tarjeta, efectivo y sin contacto
  • Pagos en mesa y por vía de pago
  • POS solo para teléfono (tap‑to‑pay sin lector de tarjetas)

Ya sea que los huéspedes hagan pedidos en la cancha, en un quiosco, desde su teléfono o en el bar, GoTab mantiene la experiencia perfecta y segura.

Una plataforma abierta que protege su estrategia tecnológica

GoTab se basa en una arquitectura abierta y fácil de desarrollar que conecta las mejores soluciones de su clase en una sola experiencia. Las integraciones populares incluyen:

  • Plataformas de reserva judicial (por ejemplo, CourtReserve)
  • Sistemas de autoverter y RFID (PourMyBeer, iPOURIT, WineEmotion, Intercard)
  • Eventos y reservas (Tripleseat)
  • Herramientas de mano de obra y agrupación de propinas (DishOut y Tiphaus)
testimonials

What Our Customers Say

"GoTab's innovative solutions and offerings have been instrumental in our ability to streamline operations and optimize both experiences and efficiencies."

Steven Sartuche

General Manager, T Squared Social

“We are an experiential gathering place offering an incredible variety of food and drink in a lively atmosphere. As we continue to innovate and improve our eatertainment concept, we sought out a technology partner that would elevate the guest experience and improve day-to-day operations.”

Susan Ganter

Owner of The Golden Mill

"Our hybrid service model using GoTab and iPourIt has completely transformed our operations. Guests love the freedom to pour and order at their own pace, while our staff focuses on delivering exceptional hospitality. It’s the perfect balance of efficiency and service, keeping both our team and customers happy."

Brad Hansen

Owner of The Phoenix Taproom

GoTab has been incredibly easy to use for our staff and our guests and has positively impacted our operations. We really appreciate the automation of discounts, especially during happy hour, and the smooth event integration with TripleSeat. The ability to manage multiple areas of the business with a single platform has made our workflow significantly more efficient, and we look forward to continuing to utilize the system to further enhance our guests’ experiences.

Martin Ort

General Manager, The Grill at Desert Canyon

“Director of Delivery Sales at Blue Plate Catering “Innovation is at the core of our business model as we seek to create meaningful experiences for our guests that are inspired by the neighborhood’s history of industry and invention. By introducing GoTab’s Pass technology to the guest experience, we’re reshaping how guests navigate and interact with our variety of chefs and local vendors. We are making it easier and more seamless to order from multiple merchants, all on one tab."

Patricia Wall

Developer of The Market at Malcolm Yards

GoTab’s POS perfectly complements our vision of combining luxury with innovation. It enhances our service while preserving the personalized touch that makes Hotel Alma San Juan special.

José Lugo

Director of Food and Beverage

What we really needed was a point of sale that had an open API that would allow us to construct tabs in the way that works for our user flow. We designed the guest experience first, and then said, ‘Let’s find a POS that can work with us.’ GoTab answered that.

Matt Jeanes

Head of Product, Metro Private Cinema
Integrations

Seamless Integrations with Top-Tier Solutions

GoTab seamlessly connects with top solutions in the industry, customizing to fit the requirements of your establishment and maintaining a constant emphasis on operational awareness and creating the desired guest experience. Connect directly to 3rd Party RFID-based technology like Pour My Beer, iPourit, WineEmotion, Intercard, and more.

Developer Friendly Open Platform

Our open architecture and API allow you to integrate with virtually any modern system.

Exceptional Partners

From pre-booking through Rex Reservations to importing event information from Tripleseat, keep your entire flow connected with best-in-class solutions integrated with your GoTab platform.

Support

Personalized Assistance Anytime, Anywhere

Our hospitality experts are ready to assist you around the clock via phone, email, and live chat on your devices, ensuring you receive real support whenever you need it.

  • Our dedicated on-shore hospitality experts are available around the clock, ensuring you speak with real professionals, not automated responses.
  • The support we offer is more than just a service; it's a philosophy. It's about being available, being present when we’re needed, and investing in our customers’ success.
  • 24/7x365 live support with instant responses and real support.
FAQ

Frequently Asked Questions

Check out these common questions about our 

Plataforma de Comercio de Entretenimiento

What is an entertainment commerce platform?

An entertainment commerce platform is a technology platform that connects ordering, payments, point of sale, guest engagement, and venue operations into a single system. Unlike a traditional POS, it supports multiple service models—including server ordering, mobile ordering, kiosks, handheld devices, and self-service—while creating one seamless guest experience across your entire venue.

How is GoTab different from a traditional POS system?

GoTab is more than a point of sale system. It combines POS, mobile ordering, handheld POS, self-order kiosks, kitchen display systems (KDS), guest engagement tools, memberships, reporting, and integrations into one platform. This allows operators to increase guest spend, reduce labor costs, and adapt to virtually any hospitality service model without relying on disconnected software. 

What types of hospitality businesses use GoTab?

GoTab is designed for hospitality businesses with dynamic operations, including:

  • Restaurants
  • Breweries and taprooms
  • Bars
  • Hotels and resorts
  • Food halls
  • Stadiums and entertainment venues
  • Pickleball clubs and other eatertainment venues
  • Movie theaters
  • Multi-unit hospitality groups

Its flexible architecture supports everything from traditional table service to large, high-volume venues with multiple revenue centers.

Can GoTab support multiple ordering methods at the same time?

Yes. GoTab allows guests to order through servers, handheld POS devices, self-order kiosks, QR codes, or their own mobile devices—all on the same tab. This hybrid ordering approach gives guests more flexibility while helping operators improve throughput, reduce wait times, and increase revenue during peak periods.

Does GoTab integrate with other hospitality technology?

Yes. GoTab offers an open API and integrates with many of the industry's leading technology providers, including reservation systems, property management systems, loyalty platforms, inventory management, accounting software, self-pour technology, payment providers, marketing platforms, and more. This allows operators to build the technology stack that best fits their business without being locked into a single vendor.

Can GoTab help reduce labor costs while improving guest service?

Absolutely. GoTab enables guests to order and pay when they choose while giving staff powerful handheld tools to serve more guests efficiently. By automating routine transactions and allowing hybrid service models, operators can improve labor productivity without sacrificing hospitality.

Does GoTab work with my existing hardware?

In many cases, yes. GoTab runs on Android, iOS, and Windows devices, allowing many operators to use existing tablets and mobile devices while also offering purpose-built hardware options for businesses that prefer dedicated equipment. This flexibility helps reduce upfront technology costs. 

Why do hospitality operators choose GoTab?

Operators choose GoTab because it combines operational flexibility with a guest-first experience. Instead of forcing venues into a single service model, GoTab adapts to how each business operates—whether that's full-service dining, mobile ordering, food halls, self-pour taprooms, hotels, or entertainment venues. The result is a platform that helps increase guest satisfaction, improve operational efficiency, and support long-term growth.

Request a Demo

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$1B+
transactions per year
25%
faster table turns
35%+
higher check averages