Built for Modern Hospitality
GoTab is an Entertainment Commerce Platform designed for hospitality owners, operators, and leadership teams running complex, experience‑driven businesses. We connect food, beverage, events, and entertainment into one unified commerce platform.
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More Than a Point of Sale
GoTab goes far beyond traditional POS systems. Our Entertainment Commerce Platform connects ordering, payments, guest identity, and integrations across multi‑unit and multi‑concept hospitality groups.
Increase Earnings
By enabling open tabs, mobile ordering, and frictionless payments across your entire venue, GoTab helps leadership teams increase revenue per guest while operators deliver faster, more consistent service. GoTab operators consistently see:
- ~20% increase in tips
- 35–50% increase in average check size
- Up to 25% faster service and turnover
Maximize Convenience
Support multiple service styles simultaneously—handheld POS, fixed terminals, kiosks, self‑pour systems, and guest mobile ordering—all tied to a single guest‑based tab.
Hardware & Service Flexibility
Built for the Cloud
Unlike other platforms, GoTab offers true flexibility—supporting multiple operating systems, integrated online and on-premise payments, and customizable guest experiences across locations and concepts. With real-time reporting and remote access, operators can manage multiple venues seamlessly, from anywhere.
Complete Payment Freedom
GoTab enables virtually any payment option; i.e., card, cash, contactless, etc. Whether you're at a stationary point of sale or at the customer's table, you can easily process payments by inserting, tapping, or using our Phone-Only POS system, which allows you to accept payments directly from a phone without a card reader.
Drive Revenue Where Experiences Happen
Leadership teams gain centralized visibility into menus, pricing, events, and performance across locations—without relying on workarounds, bolt‑on tools, or manual reconciliation.
Built for Scale, Visibility, and Control
Unlike legacy POS systems, GoTab is cloud‑native and hardware‑agnostic. Our platform supports:
- Multiple operating systems and devices
- Online, on‑premise, and hybrid payment flows
- Real‑time reporting and remote management across locations
Complete Commerce & Payment Freedom
GoTab supports virtually every payment scenario your venue needs:
- Card, cash, and contactless payments
- Tableside and walk‑up payments
- Phone‑Only POS (tap‑to‑pay without a card reader)
Whether guests are ordering courtside, at a kiosk, from their phone, or at the bar, GoTab keeps the experience seamless and secure.
An Open Platform That Scales as You Grow
GoTab is built on an open, developer‑friendly architecture that connects best‑in‑class solutions into one experience. Popular Integrations Include:
- Court reservation platforms (e.g., CourtReserve)
- Self‑pour and RFID systems (PourMyBeer, iPourIt, WineEmotion, Intercard)
- Events & bookings (Tripleseat)
- Tip pooling & labor tools (DishOut and Tiphaus)
What Our Customers Say
"GoTab's innovative solutions and offerings have been instrumental in our ability to streamline operations and optimize both experiences and efficiencies."
Steven Sartuche
General Manager, T Squared Social
“We are an experiential gathering place offering an incredible variety of food and drink in a lively atmosphere. As we continue to innovate and improve our eatertainment concept, we sought out a technology partner that would elevate the guest experience and improve day-to-day operations.”
Susan Ganter
Owner of The Golden Mill
"Our hybrid service model using GoTab and iPourIt has completely transformed our operations. Guests love the freedom to pour and order at their own pace, while our staff focuses on delivering exceptional hospitality. It’s the perfect balance of efficiency and service, keeping both our team and customers happy."
Brad Hansen
Owner of The Phoenix Taproom
GoTab has been incredibly easy to use for our staff and our guests and has positively impacted our operations. We really appreciate the automation of discounts, especially during happy hour, and the smooth event integration with TripleSeat. The ability to manage multiple areas of the business with a single platform has made our workflow significantly more efficient, and we look forward to continuing to utilize the system to further enhance our guests’ experiences.
Martin Ort
General Manager, The Grill at Desert Canyon
“Director of Delivery Sales at Blue Plate Catering “Innovation is at the core of our business model as we seek to create meaningful experiences for our guests that are inspired by the neighborhood’s history of industry and invention. By introducing GoTab’s Pass technology to the guest experience, we’re reshaping how guests navigate and interact with our variety of chefs and local vendors. We are making it easier and more seamless to order from multiple merchants, all on one tab."
Patricia Wall
Developer of The Market at Malcolm Yards
GoTab’s POS perfectly complements our vision of combining luxury with innovation. It enhances our service while preserving the personalized touch that makes Hotel Alma San Juan special.
José Lugo
Director of Food and Beverage
Additional Solutions
Explore more of our innovative solutions catered to your operation.
Point of Sale POS
Enhance the guest experience with GoTab's cutting-edge Point of Sale system. Improve guest satisfaction, simplify processes, and boost productivity in both the front- and back-of- house.
Handheld POS
The Handheld Point of Sale (POS) brings convenience to busy servers. The large screen, long battery life, and sleek design will impress your staff. These features will help them take orders, process payments, and communicate with the kitchen easily.
RFID Pass
Authentic hospitality is about meeting guests’ needs in the moment. Designed for high-energy, high-volume venues, GoTab RFID Passes deliver the instant gratification guests expect—giving every venue the technology to enable effortless, secure purchases through proven RFID innovation.
Unique Features For Every Business
Matt Jeanes
Seamless Integrations with Top-Tier Solutions
GoTab seamlessly connects with top solutions in the industry, customizing to fit the requirements of your establishment and maintaining a constant emphasis on operational awareness and creating the desired guest experience. Connect directly to 3rd Party RFID-based technology like Pour My Beer, iPourit, WineEmotion, Intercard, and more.
Developer Friendly Open Platform
Our open architecture and API allow you to integrate with virtually any modern system.
Exceptional Partners
From pre-booking through Rex Reservations to importing event information from Tripleseat, keep your entire flow connected with best-in-class solutions integrated with your GoTab platform.
Personalized Assistance Anytime, Anywhere
Our hospitality experts are ready to assist you around the clock via phone, email, and live chat on your devices, ensuring you receive real support whenever you need it.
- Our dedicated on-shore hospitality experts are available around the clock, ensuring you speak with real professionals, not automated responses.
- The support we offer is more than just a service; it's a philosophy. It's about being available, being present when we’re needed, and investing in our customers’ success.
- 24/7x365 live support with instant responses and real support.
Frequently Asked Questions
Check out these common questions about our
Entertainment Commerce Platform
An entertainment commerce platform is a technology platform that connects ordering, payments, point of sale, guest engagement, and venue operations into a single system. Unlike a traditional POS, it supports multiple service models—including server ordering, mobile ordering, kiosks, handheld devices, and self-service—while creating one seamless guest experience across your entire venue.
GoTab is more than a point of sale system. It combines POS, mobile ordering, handheld POS, self-order kiosks, kitchen display systems (KDS), guest engagement tools, memberships, reporting, and integrations into one platform. This allows operators to increase guest spend, reduce labor costs, and adapt to virtually any hospitality service model without relying on disconnected software.
GoTab is designed for hospitality businesses with dynamic operations, including:
- Restaurants
- Breweries and taprooms
- Bars
- Hotels and resorts
- Food halls
- Stadiums and entertainment venues
- Pickleball clubs and other eatertainment venues
- Movie theaters
- Multi-unit hospitality groups
Its flexible architecture supports everything from traditional table service to large, high-volume venues with multiple revenue centers.
Yes. GoTab allows guests to order through servers, handheld POS devices, self-order kiosks, QR codes, or their own mobile devices—all on the same tab. This hybrid ordering approach gives guests more flexibility while helping operators improve throughput, reduce wait times, and increase revenue during peak periods.
Yes. GoTab offers an open API and integrates with many of the industry's leading technology providers, including reservation systems, property management systems, loyalty platforms, inventory management, accounting software, self-pour technology, payment providers, marketing platforms, and more. This allows operators to build the technology stack that best fits their business without being locked into a single vendor.
Absolutely. GoTab enables guests to order and pay when they choose while giving staff powerful handheld tools to serve more guests efficiently. By automating routine transactions and allowing hybrid service models, operators can improve labor productivity without sacrificing hospitality.
In many cases, yes. GoTab runs on Android, iOS, and Windows devices, allowing many operators to use existing tablets and mobile devices while also offering purpose-built hardware options for businesses that prefer dedicated equipment. This flexibility helps reduce upfront technology costs.
Operators choose GoTab because it combines operational flexibility with a guest-first experience. Instead of forcing venues into a single service model, GoTab adapts to how each business operates—whether that's full-service dining, mobile ordering, food halls, self-pour taprooms, hotels, or entertainment venues. The result is a platform that helps increase guest satisfaction, improve operational efficiency, and support long-term growth.
Request a Demo
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