Can I Use a POS System for Both In-Person and Online Orders?

Yes, many POS systems are designed to handle both in-person and online (omnichannel) orders. Some perform better than others in this regard. When executed well, this feature enables businesses to serve customers wherever they are. 

Here are some key features and benefits of omnichannel ordering:

• Unified System: Manage in-person and online orders from a single platform for consistency.
• Flexibility: Accept orders from various channels, including website, app, and in-person.
• Efficiency: Streamlines order processing and reduces errors with integrated systems.

GoTab offers a host of omni-channel features other POS systems do not. Our on-premise guest-initiated orders (no app downloads required) can also be shared with servers. GoTab operators can offer easy online orders through our platform at no additional cost. Learn more about GoTab omnichannel ordering.