Does a handheld POS work if the internet goes down?

Yes, with GoTab OPServer. Handhelds keep taking orders and sending them to the kitchen during an outage. Card payments depend on the device. A phone taking cards on its own, including with Tap to Pay, needs a live connection. Offline-capable payment terminals keep taking cards: depending on the model, they switch to a cellular backup or store the payment securely and process it when you're back online. QR ordering, Easy Tab and loyalty pause until the connection returns. Learn about GoTab OPServer.