How Should POS Systems Handle Tips and Gratuities in a Food Hall?

All POS systems manage tips and gratuities by allowing customers to add tips during the payment process. Operators can then use the tip information to allocate these tips appropriately, whether it's pooling them among staff or assigning them to specific employees based on the orders they handled. Many operators handle this step manually but there are also point solutions that handle tip pooling and allocation to ensure fair distribution and accurate record-keeping. When it comes to food halls, tip allocation becomes more complex. 

Here are some key features and benefits of handling tips and gratuities at food halls:

• Customer Convenience: Allows easy addition of tips during payment.
• Fair Distribution: Allocates tips on a single tab to respective staff across all vendor orders.
• Accurate Records: Ensure vendor- and food hall-level tracking and reporting of gratuities.

GoTab’s Food Hall POS, KDS and Management platform is unmatched in the industry with key features developed to solve the unique challenges of food hall owners and the merchants they serve.