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Hi GoTabbers!
The most successful hospitality businesses today aren't adding more technology—they're connecting the technology they already use.
In this issue, you'll learn how one operator unified self-pour beverages, automated cocktails, dining, and entertainment on a single platform, why hybrid ordering is helping breweries increase guest spend, and what leading food halls are doing to simplify operations while improving the guest experience.
Patricia Mejia, GoTab CMO
My Place in St. Louis combines a full-service restaurant, café, self-pour beer wall, automated cocktail bar, entertainment, and private event spaces under one roof.
The challenge wasn't opening another venue. It was finding a platform capable of connecting every part of the operation.
The deciding factor became whether a POS provider could integrate Smart Bar, PourMyBeer, and the rest of the guest experience into a single system. Most vendors couldn't. GoTab worked directly with the My Place team to build the Smart Bar integration before the venue even opened, creating a seamless experience across every revenue center.
GoTab understood what we were trying to build. They made the integration work and became a true technology partner instead of just another vendor. —Sunny Bhalla, Founder
Guests don't think in terms of separate systems for games, food, drinks, and retail. They think in terms of a single experience.
The new GoTab + Amusement Connect integration helps entertainment venues deliver exactly that by allowing gameplay, food and beverage purchases, attractions, and retail purchases to live on one guest tab.
Operators gain a more connected view of guest spending while reducing payment friction and creating a smoother experience from arrival to checkout.
Whether you're operating a family entertainment center, arcade, bowling venue, barcade, or multi-attraction destination, this integration helps unify the guest journey.
That's one of the most common questions we hear from operators.
In this recorded webinar, GoTab Director of Product Enablement Adam Howe explores the ordering models, vendor workflows, and guest experience strategies used by leading food halls across North America.
You'll learn:
Whether you're planning a new food hall or optimizing an existing operation, you'll leave with practical ideas you can apply immediately.
As growth becomes harder to find across the craft beverage industry, operators are focusing on guest experience, retention, and profitability.
Our latest industry report found that breweries using hybrid ordering models are seeing:
The report examines how leading breweries are combining staff service, QR ordering, Easy Tab®, and guest-controlled experiences to drive stronger business results.
Subscribe to the Behind the Tab Podcast and follow along each week to learn the technologies, strategies, and business models transforming hospitality—from POS and mobile ordering to loyalty, self-pour, AI, and beyond—directly from the operators and innovators putting them into practice.
The stories in this newsletter all point to the same conclusion: the venues creating the best guest experiences are also finding the biggest operational advantages.
Whether you're running a brewery, food hall, restaurant, or entertainment venue, we hope these ideas help you create a more connected experience for your guests and your team.
Thank you for being part of the GoTab community.