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GoTab Announces Seven New Integrations for Restaurants, Hotels, Breweries and Eatertainment Venues

ARLINGTON, Va. –– GoTab, a leading provider of innovative restaurant technology solutions, is thrilled to unveil eight new integrations within its expanding partner network. The integrations further the company’s mission to enable hospitality operators to streamline operations through seamless technology while also enhancing the guest experience.

"With the launch of the GoTab API Developer Portal just over two years ago, we've not only streamlined the connection process with GoTab but also provided a robust engine for growth to our customers. This enables them to broaden their operations effectively and affordably. Impressively, our users are able to harness the power of nearly all our integrations without incurring extra costs,” said Tim McLaughlin, CEO and Cofounder at GoTab. 

GoTab’s new integrations consist of: 

  • Mews - Mews, a specialized Property Management System (PMS) crafted for the hospitality industry, seamlessly integrates with GoTab to permit operators to set up a payment processor through Mews. Whether using QR codes or point-of-sale (POS) systems, the integration can effortlessly settle bills directly to a guest's reservation within Mews, empowering guests and staff alike.
  • Tripleseat - Tripleseat brings the convenience of integrated payment processing to an array of establishments including restaurants, hotels, and other distinctive venues, allowing for effortless booking, management, and payment collection for events. This integration ensures a smooth transition of event deposits from Tripleseat directly to GoTab's POS system, setting the stage for smooth event day operations. 
  • Restaurant365 - GoTab’s integration with cloud-based restaurant management software, Restaurant365 (R365), further alleviates pain points for managers through a frictionless POS integration that provides real-time reporting and accounts payable automation. R365 pulls tab details, user roles, and ledger details from GoTab and then maps the sales accounts, revenue centers, product modifiers, and more, to the appropriate chart of accounts. In addition, the integration makes it easier than ever for operators to transfer punch-in/out records, creating an easy way to analyze scheduling and payroll information.
  • Schedulefly - The Schedulefly integration further streamlines operations for GoTab customers, offering access to GoTab’s full suite of restaurant commerce solutions while simplifying scheduling and employee management through Schedulefly’s unique labor management software.
  • Shopify - GoTab’s Shopify integration harmonizes inventory data across both platforms, with GoTab serving as the central repository. As items are purchased through Shopify, GoTab will automatically reduce inventory counts. Conversely, any refunds or cancellations processed in Shopify trigger an adjustment in the GoTab system, increasing inventory levels accordingly.
  • Webflow - GoTab’s integration with Webflow opens the door to bespoke marketing sites for partners, fully integrated with GoTab. This means any updates to products, categories, menus, or schedules made in GoTab will instantly reflect on the operator's Webflow marketing site, creating a seamless and dynamic digital presence.
  • Shipday - The Shipday integration streamlines deliveries for operators, empowering them to cut costs and enhance customer satisfaction effortlessly by leveraging cutting-edge automation, precise location tracking, and instant SMS updates.

To learn more about GoTab’s recent product innovations and growing list of partner integrations, please visit https://gotab.com/demo-request.

About GoTab, Inc.

GoTab, Inc. is more than a Point-of-Sale (POS) for hospitality businesses. The platform helps restaurants, breweries, food halls, hotels, and other venues improve the guest experience and address substantial inefficiencies that continue to plague the hospitality and retail industry. Featuring a sophisticated POS that can optionally integrate with other popular POS and property management systems (PMS), GoTab also includes a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab's platform empowers every guest and staff member to make the most sensible, convenient choices for their scenario while maintaining appropriate controls. Through its suite of flexible tools, GoTab creates measurable benefits for its operators, driving increased spend while reducing costs and contributing to the bottom line. Founded in 2016, GoTab processes over $500M in gross merchandise value (GMV) annually with operations across 39 U.S. states, Canada and growing. For more information, consult our media kit, request a demo or learn more at https://gotab.com/.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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