Best Practices

Elevate Game Day with GoTab's Bar POS-Tips for Sports Bar Owners

Are you a bar owner eager to transform game day experiences for your patrons while boosting your bar's revenue? With GoTab's innovative technology and these strategic tips, you can create the ultimate game day atmosphere that keeps sports enthusiasts and fans coming back for more.

Bar POS Features- Tab Control

One of GoTab's standout features is the innovative Tab Control functionality, tailor-made for bar operations. Picture a bustling sunday night for the big game at your bar, brimming with excitement. Now, envision the convenience of bartenders initiating tabs and effortlessly sending them via text to your customers. With this feature, patrons can effortlessly augment their mobile tabs, share them with friends, and complete payments and tips—all without the need to compete for the attention of a busy bartender or navigate through packed bars to close a tab. These seamless mobile payment features not only enhance the overall customer experience but also provide a substantial boost to your sales, all while reducing errors and wait times.

Segmented Marketing Campaigns with GoTab

One of the key aspects of hosting unforgettable game day events is understanding your audience. GoTab empowers you to leverage your own first-party data to craft highly targeted marketing campaigns. Identify and categorize different segments of your customer base, whether it's die-hard sports fans, local supporters, or casual game day attendees.

With GoTab's integrated email marketing, you can effortlessly share exciting news with your segmented audience. Announce new bar locations, upcoming special events, or limited releases of beverages and menu items. Tailoring your marketing efforts to specific segments ensures that the right patrons are not only informed but also excited about game day at your bar.

Promotions and Special Menu Items

Take advantage of GoTab's versatility to offer enticing promotions and special menu items that perfectly complement the game day experience.

Team-Themed Drinks- Create cocktails or beverages inspired by the competing teams. Offer them at special prices during the event, encouraging patrons to try something new and celebrate their favorite team.

Game-Time Discounts- Make use of off-peak hours, such as 2-5 PM, to attract guests and drive sales. Consider special promotions on alcoholic beverages or discounts on fan-favorite items like wings, burgers, or appetizers. Game-time discounts can be particularly effective for takeout operations, where you can entice patrons with offers like "If your team wins, get this item for free" or "Half-off select menu items."

Catering for Larger Groups- Embrace the spirit of tailgating by offering catering menus designed for larger groups of game day enthusiasts. Create platters of loaded nachos, chili dogs, and sliders that are perfect for sharing. Enhance the experience with a variety of dipping sauces and shareable appetizer combinations, encouraging group dining and catering orders for home viewing parties.

Safeguarding Your Bottom Line with Insufficient Funds Protection

GoTab's Insufficient Funds Protection feature ensures you never miss a beat when it comes to your revenue. It locks the funds for the balance due each time a new order is placed, guaranteeing you're compensated for every purchase. Bid farewell to open tabs rejected at the end of the night, whether due to insufficient funds, fraud, or other card issues. With GoTab, your revenue stays secure, even during the most thrilling game days.

By implementing GoTab's POS  alongside these strategic tips, you can elevate the game day experience at your bar. So, gear up for game day, make the most of GoTab's features, and transform your bar into the ultimate destination for sports enthusiasts.

Check out our features for bars and request a demo today to learn more!

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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