GoTab POS Featured with Multiple “Best of” Category Badges in 2024
As we close out 2024, we’re thrilled to share some incredible news: GoTab has been recognized with multiple prestigious "Best of" badges from Gartner Digital Markets brands, including Capterra, Software Advice, and GetApp. These accolades underscore our unwavering commitment to delivering top-tier solutions for the hospitality industry.
GoTab POS Featured with Multiple “Best of” Category Badges in 2024
Arlington, VA — As we close out 2024, we’re thrilled to share some incredible news: GoTab has been recognized with multiple prestigious "Best of" badges from Gartner Digital Markets brands, including Capterra, Software Advice, and GetApp. These accolades underscore our unwavering commitment to delivering top-tier solutions for the hospitality industry.
We’re proud to have earned recognition for Best Ease of Use, showing that simplicity truly is the key to success; Best Value, proving that innovation and affordability can go hand-in-hand; Best Customer Support, because your success is always our top priority; and Best Features, highlighting the powerful tools we provide to help businesses thrive.
Check out what our customers have to say about their experience with us:
“GoTab POS integrates perfectly with our self-dispensing equipment and technology. We use RFID wristbands and a credit/debit card to open a customer tab, at which point they use the wristbands to activate the draft system and pour their drinks. The GoTab POS system updates their tab in real-time with the amount of the pour.”
“Overall, we love using GoTab and will likely implement it at future locations as well. Having real time control of your menu and ordering is an unbelievable tool to have during this difficult time. Implementing GoTab at our brewery changed the entire way we do business. It has saved us money, improved service and created a more efficient business model overall.”
“The flexibility of what the system can do is incredible. There is no other system out there that allows you to really customize the set up and can change things on the fly. It is perfect for venues that offer more than just meal service. I would suggest any brewery that is often pivoting their service model.”
“GoTab’s point-of-sale (POS), kitchen display system (KDS) and entire restaurant commerce platform helps us serve our guests better and run our business more profitably than ever. Instead of requiring us to purchase or lease proprietary hardware on a single operating system, we have the flexibility to run everything in a Windows environment with the hardware we choose.”
Why choose GoTab POS? With an impressive 4.6/5 overall rating and over 30 glowing reviews on Capterra, it's clear our users trust us to power their operations.
Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.
The Situation
Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.
The Solution
Reducing Staff Touch Points Without Sacrificing Guest Experience
Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.
“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.
“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.
The Benefits
Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.
Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
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