GoTab POS Integrates with Untappd for Business Premium
GoTab, a leading restaurant commerce platform, today announced the integration of its all-in-one Point of Sale (POS) with Untappd for Business, which is used by nearly 20,000 bars, restaurants, brewery taprooms, and other alcohol retailers in 75 countries worldwide to publish their web, QR code, print, and digital signage menus as well as to promote their offerings to the largest online audience of beer enthusiasts on the Untappd mobile app.
Through the GoTab integration with the Premium level of Untappd for Business, restaurants, bars, food halls, taprooms and other beverage-centric hospitality venues can maximize their reach and customer engagement while reducing the manual effort associated with keeping their menus in sync.
Specifically, the GoTab integration with Untappd for Business allows operators to import Untappd beer products from their Global Registry into GoTab. These products are then available for customers who are browsing on-premise via digital display boards or are ordering from servers via the GoTab POS. In addition, GoTab customers using Untappd for Business can export products that live in their GoTab account into Untappd for Business so that these items can be seen across all Untappd for Business menus, including digital menu boards, and in the Untappd consumer app.
GoTab is building and curating a fast-expanding ecosystem of best-of-breed technology partners. Our API Developer Portal, launched just over a year ago, makes it simple for partners to integrate with GoTab. Customers receive fast, affordable access to product features and process efficiencies that help them scale and grow their business. “With over 30 partner integrations thus far, we’re primed to release some very exciting new partnerships in the coming months. We’re excited to partner with Untappd for Business for this time-saving, business enhancing integration and look forward to our joint customers taking advantage of this powerful collaboration,” says Chris Jennings, Technical Director of Integrations.
Matt Johnson, co-founder of Jack of All Trades at Imbib Custom Brews adds, “For years I have been dreaming about our POS system integrating with Untappd for Business as we rely on both for beer related information and typically have had to duplicate information in both systems. We recently made the switch to GoTab after realizing we needed a more modern and robust POS system and I was pleasantly surprised to learn about their integration with Untappd for Business. The integration makes it so much easier for us to keep our beer descriptions up to date on both sides of the house and we are excited to see how this integration continues to become even more robust.”
GoTab, Inc., a Restaurant Commerce Platform, is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. It integrates with popular point-of-sale (POS) and property management (PMS) systems and allows patrons to order and pay through a server, order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its all-in-one POS, mobile ordering and payment features, and kitchen display systems (KDS). The guest never has to download a mobile app or create a password. Operators get flexible features that can be rapidly applied to access new revenue streams via dine-in, take-out and delivery, events, online ordering, and more. Founded in 2016, GoTab processes over $250M transactions per year with operations across 35 U.S. states, Canada and growing. For more information, consult our media kit, request a demo here or learn more at https://gotab.com/.
About Next Glass
Founded in 2013, Next Glass provides software and services that connect enthusiasts, retailers, and producers in the beverage alcohol industry. It offers a variety of leading software and content platforms to consumers, retailers, and brewers, including:
Consumers: Untappd, BeerAdvocate, Hop Culture
Retailers: Untappd for Business https://utfb.untappd.com/
Brewers: Ollie (brewery management platform) https://getollie.com/
For more information, please visit: www.NextGlass.co
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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.
Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.
Reducing Staff Touch Points Without Sacrificing Guest Experience
Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.
“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.
“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.
Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.
Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.