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Themed Menus & Promotions - Get Ready for St. Patrick's Day!

It’s one of the biggest days for bars and restaurants. All over the country, St. Patrick’s Day celebrations are displayed in themed menus and drinks. You can do the same, start now!

Already serve some traditional Irish food? Consider putting it in its own menu to garner more attention.

Mobile—or contactless—menus are part of an ongoing global trend to increase efficiency, sanitation, and sustainability. Additionally, they provide operators with new ways to engage their guests with interactive branding, marketing, ordering, and tailored service while facilitating seamless payment processing. 

With GoTab mobile menus, you don’t have to spend a lot of time creating a special menu for the festive day.

Special menus support all the features available with a regular menu. So for example, those with specific dietary needs or preferences, can easily  search, filter, or sort.

notices

Announce It. Not all your guests will be following you on social media, so use notices to make everyone aware of all your specials and fun events taking place.

What is a notice and what is it used for?

  • A notice is mass communication to all of your guests. Once a QR code is scanned, it will pop up for all of your guests. It is completely customizable for whatever you want your guests to see. You're able to tell your customers your new offerings and pick up hours. Link to presale menu to make it easier for guests. 

How to set up a notice:

  • In the manager dashboard, under Configure, find "notices". There, you have the ability to select where the notices will appear, for how many days, when, as well as add any buttons that you'd like. 

Remember! March Madness is starting as well. Set up coupons & discounts to get guests excited to watch the matches at your venue.

Top Ways to Use GoTab Coupons to Sell More:

  • Reward Returners: Offer a complimentary item or a discount on their next visit.
  • Sell to Compel: Identify your customers’ average spend and incentivize them to spend more.
  • Traffic Drivers: Create a special code, URL, or QR, that offers a free item for first time customers. You can use across all your channels; i.e., website, social, and event print flier.
  • Birds of a Feather: Give your top customers their personalized discount code to share.
  • Busy Dining Room?: Add a coupon as an incentive to use take-out.

GoTab Coupons give you almost infinite flexibility to customize your offers for new guests, returning guests, and even your big spenders. Check out Top Ways to Use GoTab Coupons to Sell More.

Do you have more questions as to what you can do to prepare?

Contact your customer success manager. We're here to help!

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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