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Eatertainment? Consider it Crushed! Crush Yard Plus GoTab and Dishout are Taking the Southeast by Storm

The venue blends pickleball, drinks, dining and fun with integrated POS and tip management solutions

Overview: A new venue is making waves in the Southeast’s entertainment scene, and it’s called Crush Yard pickleball bar and lounge. With two locations open and a third on the way, the brand has found the winning formula for attracting everyone from seasoned pickleball players to first-timers. 

By pairing exceptional hospitality with the energy of the nation’s fastest-growing sport, Crush Yard creates an experience that keeps guests coming back.

Pickleball is in a rapid growth phase, and the venue provides a family-friendly, community-focused space with great food and programming for everyone.

A Venue Designed for Play and Connection

From day one, Crush Yard has been a community cornerstone. 

Founded in late 2023 by entrepreneur David Hack, the concept was built for people who want great food and genuine connection, with the pickleball craze as the backdrop.

Charleston’s growing market made it the natural choice for the flagship location. The venue opened with eight indoor courts, a full restaurant and bar, lounge seating, and indoor yard games like cornhole, shuffleboard, and ping pong. 

The Orlando-area location is in Kissimmee, strategically located in the heart of the Walt Disney World area. It’s the brand’s largest location to date. The 48,000-square-foot venue was once a grocery store and now features 10 courts, a full bar and food program, arcade games, and private event spaces. 

Crush Yard is quickly gaining ground in the national eatertainment scene, with a Nashville launch on the horizon. 

The venue provides a unique space with indoor courts, lounge areas, and a family- and community-friendly setting, along with trivia nights and other programming, offering people a place to gather comfortably year-round.

Each market has its own personality. 

In Charleston, moms and dads relax in the lounge or at the bar, order food, and make a day of it while the kids enjoy the arcade, while in Orlando, the venue draws in tourism and partners with groups seeking activities beyond the parks.

Crush Yard’s investor roster features an impressive lineup, including Cole Anthony of the Orlando Magic, TIAA CEO Thasunda Duckett, Lyft founder John Zimmer, Grammy Award–winning artist Wyclef Jean, and NFL greats Brian Dawkins, AJ Green, and Golden Tate, along with several other notable names.

The Challenge: Serving Guests Who Don’t Sit Still

Running a venue where guests move constantly between courts, bars, lounges, and arcade games requires a level of flexibility that traditional point-of-sale platforms cannot match. Crush Yard also tailors its service style to each location, offering full-service dining in Orlando and counter service and QR ordering in Mount Pleasant.

The complexity intensifies during events. Corporate buyouts, tournament players rotating between courts, and families celebrating special occasions all demand different service approaches. 

In high-energy venues like Crush Yard, traditional POS systems and manual tip management often create bottlenecks that slow momentum. That’s where GoTab and DishOut come into play. 

“At Crush Yard, we built the food and beverage program to be just as memorable as the gameplay. GoTab and DishOut help us deliver on that promise by keeping service smooth and tip management seamless, no matter how busy we get. Guests enjoy scratch-made menus and curated beverages without the wait, and our team benefits from transparent, timely payouts. It’s the kind of balance that lets us focus on what matters most—creating experiences that bring people together.” - Brandon Buck, Senior Vice President of Food & Beverage

The GoTab and DishOut Advantage

Crush Yard leverages GoTab to keep service seamless no matter where guests are, whether they are at the restaurant, on the courts, or at the bar. The platform’s flexibility allows each location to customize its service model, from full-service dining with traditional point-of-sale stations, to counter service or hybrid approaches leveraging QR ordering and payment. 

Real-time sales data and integrated gratuity management through DishOut mean managers can easily adapt staffing, speed up payouts, and keep operations running smoothly, even during high-volume events and corporate buyouts. The result is a tech-enabled service flow that supports Crush Yard’s guest-first, fast-moving environment without sacrificing hospitality.

DishOut’s gratuity management and distribution platform integrates seamlessly with GoTab, automating tip pooling and sending earnings directly to employees’ bank accounts.

Crush Yard can pull accurate sales data from the POS in real time, eliminating the need for managers to handle cash, reconcile spreadsheets, or manually calculate payouts. Managers can customize tip pools to match each location’s service model, whether full service, counter service, or a hybrid, making it an ideal solution for Crush Yard’s diverse markets.

DishOut’s transparency and ease of use have made adoption smooth for both management and staff. 

By automating gratuity distribution and ensuring timely, accurate payouts, DishOut not only reduces administrative work but also improves employee satisfaction. Staff know exactly how tips are calculated, when they will be paid, and that the process is consistent every time, freeing managers to focus on service and guests instead of payroll math.

As the eatertainment industry moves beyond traditional bowling alleys and arcade chains, Crush Yard is setting the pace for a new era of technology-driven hospitality -- where innovation enhances the experience without getting in the way of the fun.

Key Takeaways

Venue: Crush Yard

Founded: 2023 by entrepreneur David Hack

GoTab Tools Used: POS system, QR code ordering, handheld devices, kitchen display system, event integration

DishOut Features Used: Automated tip pooling, direct-to-bank tip distribution, customizable pools, real-time reporting

Guest Experience: Flexible ordering that adapts to the pace of play, faster service during peak times, and a smooth event experience for groups of all sizes

Impact:

  • Streamlined ordering reduces wait times, ensuring guests never miss gameplay

  • Higher event satisfaction and repeat bookings for corporate, group, and social gatherings

  • Faster, transparent tip payouts for staff, boosting morale and retention

  • Improved operational efficiency with less manual work for managers

  • Technology flexibility supports both full-service and counter-service models

Why It Works: GoTab and DishOut give Crush Yard the tools to deliver consistent, high-quality service in high-energy environments where guests are constantly on the move. QR ordering and handhelds keep orders flowing during peak court rotations, while automated tip pooling ensures fairness and efficiency behind the scenes.

Unique Insight: Pickleball is the fastest-growing sport in America, with the Sports & Fitness Industry Association reporting over 13 million players nationwide, up from five million just three years earlier. At the same time, the “eatertainment” sector is expanding as consumers seek experiences that blend social interaction, food and beverage, and active recreation. 

Crush Yard sits at the intersection of these trends, creating multi-generational destinations that attract locals and tourists alike. With climate-controlled courts, chef-led menus, and community programming, they offer a model for the future of sports dining; one that thrives year-round regardless of weather or season.

Ready to revolutionize your eatertainment venue? Contact GoTab and DishOut to learn how flexible POS and automated tip management can transform your guest experience and team satisfaction.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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