Elevating Golf Course Hospitality - GoTab's Modern Approach to Beverage Ordering
Picture this: you've just nailed that perfect drive, and the last thing you want is to be held up by a lengthy line at the clubhouse for a refreshing drink. Enter GoTab with Country Club POS features transforming the way golfers enjoy their favorite beverages with the convenience of mobile ordering.
You've just nailed that perfect drive, and the last thing you want is to be held up by a lengthy line at the clubhouse for a refreshing drink. Enter GoTab with Country Club POS features transforming the way golfers enjoy their favorite beverages with the convenience of mobile ordering.
Elevating the Golf Course Experience with GoTab Mobile Ordering
With our innovative mobile ordering feature in designated zones, golfers can now enjoy fast and flexible ordering right from their smartphones. No need to clutter your device with unnecessary apps; guests can do everything - from ordering, reordering, to payment - without ever having to download an app.
Our platform supports various digital payment methods, allowing guests to effortlessly add their preferred payment method and mobile number to open a tab. As they navigate through the expansive menu on their mobile device, they can easily add items and modifiers to their cart and submit orders with just a few taps. The convenience doesn't stop there; guests can also share tabs among friends, simplifying the process of splitting the cost of meals. Whether it's paying for a single item, multiple items, or a specified dollar amount, GoTab takes care of the math.
Seamless Communication Anywhere on the Course
GoTab's two-way text capabilities from POS and Kitchen Display Systems make direct communication with staff and members as easy as lining up the perfect putt.
Our platform establishes standard workflows for alerts and personalized messages, ensuring everyone stays in the swing of things. This creates a secure log of all communications within the GoTab platform, facilitating real-time communication and automated messaging between beverage cart attendants and golfers. Now, you can receive timely updates, letting you know when your refreshing beverage is on its way to enhance your golfing experience. With GoTab, every swing is met with not just precision on the course but also precision in service communication.
Tailored Experiences with Designated Zones
No two holes are the same, and neither should the ordering experience be. With GoTab, customize menus, workflows, and dedicated revenue centers based on specific zones across the golf course. Whether it's the restaurant bar, patio, room service, poolside, or an affiliated bar nearby, GoTab ensures the right order reaches the right location every time. Transparent management controls provide your team with autonomy to run operations their way while maintaining consistent service across the course.
Pocket POS- A Winning Caddy for Beverage Cart Attendants
The Pocket POS from GoTab takes the lead, offering beverage cart attendants a winning combination of speed, convenience, and affordability. Unshackle yourself from bulky hardware and embrace a device that does everything a full counter POS can, all with the sleekness of a 6.6-inch screen. This pocket-sized marvel also moonlights as a "check presenter," giving guests the power to pay, split bills, or provide feedback unattended. It's the perfect caddy for your beverage service, ensuring that every golfer's ordering experience is as smooth as a well-executed putt.
With GoTab, we're not just modernizing; we're elevating the fairway experience, ensuring that every swing, drive, and sip is met with seamless efficiency and unparalleled convenience. Welcome to a new era of golf course hospitality, courtesy of GoTab.
Check out our Country Club POS features and request a demo today
Tap Room Playbook Episode 2:
When you really think about it, with everything managers need to do in a tap room, the hospitality aspect is often overlooked.
Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.
The Situation
Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.
The Solution
Reducing Staff Touch Points Without Sacrificing Guest Experience
Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.
“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.
“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.
The Benefits
Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.
Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
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