Latest
/
Best Practices

Everything Food Hall Operators Need to Know About GoTab’s Multi-Vendor POS

Running a modern food hall isn’t just about curating the right mix of vendors—it’s about orchestrating a seamless operational system that makes life easier for everyone involved. From managing sales splits to collecting rent and automating payouts, the complexity multiplies quickly when multiple independent businesses operate under one roof.

That’s where GoTab’s Multi-Vendor POS comes in. Purpose-built for shared spaces like food halls, breweries, and markets, GoTab automates the flow of money, data, and insights across every vendor—without the manual headaches.

Here’s what every operator should know about how GoTab powers multi-vendor setups.

1. Seamless Remittances and Daily Deposits

With GoTab, a single guest transaction that includes items from multiple vendors is automatically split and distributed. Each vendor gets a direct daily deposit into their own bank account—reflecting their true sales, taxes, tips, and fees.

There’s no batch processing delay and no pooled funds. Transactions run through GoTab’s payment partner ensuring real-time distribution and complete transparency.

2. Flexible Rent and Revenue-Share Models

Food halls rarely have a one-size-fits-all rent model—and GoTab is built for that. Operators can automate percentage-based rent, flat monthly rent, or hybrid structures that combine both.

Whether you deduct “5% of sales” automatically or spread a $12,000 flat rent evenly across a month’s deposits, GoTab makes it simple. It even supports performance-based thresholds—for example, rent that activates after $50,000 in monthly sales.

3. Automated Invoicing and Payment Tracking

GoTab’s remittance engine can generate and track invoices automatically—whether for recurring vendor rent, utilities, or shared service fees. Once approved, deductions can be taken directly from upcoming vendor deposits until the balance is met. The result? No manual billing, no spreadsheets, and no chasing payments.

4. Real-Time Reporting for Operators and Vendors

Operators see a comprehensive dashboard that rolls up all sales, discounts, fees, and deposits across every vendor. Vendors, meanwhile, only see their own performance data—so everyone has clarity without sacrificing privacy. This dual-layer reporting structure simplifies accounting and builds trust across the food hall ecosystem.

5. Built-In Support for Shared Tips and Team Structures

For shared-service environments—like food halls with central bars or pooled staff—GoTab makes tip management easy. Operators can choose to route tips to a central account for redistribution or let them flow directly to individual vendors, based on how service teams are structured.

6. Transparent Fee and Tax Handling

Every transaction includes clear breakdowns of processing fees and taxes, allocated proportionally across participating vendors. Each vendor’s accounting dashboard reflects their net sales, fees, and taxes, simplifying end-of-day reconciliation.

7. Gift Cards, Event Cards, and Shared Payments

GoTab’s multi-vendor gift card system keeps things frictionless. When a guest uses a card across multiple stalls, the platform automatically divides and remits payments to each vendor. It’s the same seamless experience for guests—and instant accuracy for accounting.

8. Inventory, Recipe, and Vendor Flexibility

GoTab offers lightweight stock-level tracking natively, but also integrates with back-of-house tools like WISK and OPSI for full recipe-based and theoretical inventory management. That means you can sync your cost of goods, invoices, and recipes automatically—without forcing every vendor into the same system. And if one of your vendors insists on keeping their own POS (for instance, Oracle Micros Symphony), GoTab can still push orders into some external systems through third-party aggregators—so the guest experience remains unified.

9. Smart Menus, Dynamic Pricing, and Daypart Control

Scheduling menus and promotions is simple. GoTab lets you set menus by time, day, or location, and even apply dynamic pricing rules—like Happy Hour specials, Taco Tuesdays, or employee discounts. Everything runs automatically, so your team never has to toggle menus manually again.

10. Integrated Marketing and CRM Tools

GoTab connects directly with leading marketing platforms like Klaviyo and Fishbowl, letting you send targeted offers based on guest behavior and purchase history. Whether it’s thanking top spenders or winning back lapsed visitors, your campaigns can be powered by real POS data—not guesswork.

11. Why GoTab Beats Traditional POS Systems for Food Halls

Legacy POS systems—like Toast—weren’t built for multi-vendor environments. They often use shared revenue centers, which means one pooled account and a manual reconciliation process at the end of each day. GoTab is different. Each vendor has their own merchant account, automated remittances, and individualized reporting, all within a single unified guest experience. For operators, that means faster payouts, fewer errors, and better data—without the administrative overhead.

The Bottom Line: One Platform, Endless Possibilities

For food hall operators, GoTab’s multi-vendor POS removes the friction that’s long plagued shared environments. You can finally:

  • Automate rent deductions and vendor payouts
  • Offer a unified guest experience across all stalls
  • Maintain accurate daily accounting and visibility
  • Eliminate the time and cost of manual reconciliation

In short, GoTab brings clarity, automation, and control to the complex world of multi-vendor operations.

Want to see how leading food halls are simplifying operations and maximizing revenue?
Download The Ultimate Playbook for Streamlining Food Hall Operations — a quick, actionable guide packed with best practices from top operators using GoTab to automate remittances, enhance guest experience, and keep every vendor in sync. Get the Playbook →

Tap Room Playbook: Check Your Experience

Tap Room Playbook Episode 2: 

When you really think about it, with everything managers need to do in a tap room, the hospitality aspect is often overlooked.

Watch Now →
Tap Room Playbook: Kick A** Brands

Tap Room Playbook Episode 3: 

The best breweries pay attention to what their brand stands for. How do the best brewers bring their brand to life?

Watch Now →

Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

Request a Demo

Ready to experience GoTab for yourself? Sign up for a free demo and get qualified to receive a complimentary meal on us!
Request a Demo