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GoTab and 7shifts Partnership

GoTab and 7shifts Partner to Make Time Entry,
Tip Distribution Turnkey

GoTab POS rolls out latest enhancements integrated with 7shifts to streamline routine tasks like time entry, tip distribution & more

Arlington, VA, September 29, 2022GoTab, a leading restaurant commerce platform, today announced new enhancements to its mobile point-of-sale (POS) that simplify employee time entry, tip distribution and payroll, with the addition of 7shifts’ 7punches app to the GoTab POS. Currently available for Android mobile devices, the integration enables easier access to 7punches, so operators can save time and simplify time entry with a mobile time clock that makes payroll a breeze. Along with GPS and punch accuracy that curbs early clock-ins, staff can also declare tips directly in 7punches for turnkey tip distribution. The new enhancements are available now to new and existing GoTab partners.

“In the current operating environment with persistent staffing challenges, the demands on front and back of house staff are more complex than ever before.”“By offering the ability to clock in, declare tips and more with 7punches right from the GoTab POS, we’re able to help operators simplify routine tasks and free up time to focus on what’s most important: providing exceptional service to their guests.” Tim McLaughlin, GoTab CEO and Co-Founder

In addition to streamlined time management, tip and payroll functionality, GoTab’s integration with 7shifts gives operators a single view of real-time sales and labor data to make business-critical decisions and optimize labor costs. With the integration, restaurant operators can:

  • Make key operational adjustments by using real-time sales and labor data showcasing revenue per seat, week-by-week sales, labor costs, etc.
  • Consult accurate sales projections based on the previous year’s metrics to inform staffing and operational decisions
  • Handle time tracking through the platform’s extensive scheduling capabilities

Designed to optimize experiences and efficiencies, GoTab is the only restaurant commerce platform that prioritizes the guest at the center of the experience. By streamlining administrative and routine tasks such as employee time clock entry as well as enabling guests to order, reorder and pay at their convenience through its mobile ordering and payment system, GoTab frees up servers and bartenders to provide more personalized and meaningful interactions with guests.

“Using GoTab’s mobile ordering to allow our guests to open, reorder and close their tab has been a game changer for us, allowing us to capture more sales while our bar staff can work on crafting the top-tier cocktails we’re known for.” “With the 7punches app, time entry and tip pooling will be that much faster, freeing our team up from routine tasks to do what we do best: give our guests the personalized service they expect from their neighborhood bar.” Trevor Leppek, Owner of Pignic Pub & Patio, Reno NV

To find out more about the GoTab 7shifts/7punches integration, visit https://gotab.com/integrations/7shifts/

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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