GoTab and Tenzo Partner to Deliver AI-Driven Performance Insights for Modern Hospitality Operators

Integrated Entertainment Commerce and Analytics Platform Unlocks Forecasting, Cost Control, and Real-Time Visibility Across Locations

Arlington, VA — January 5, 2026 — GoTab, the leading entertainment commerce platform, today announced a new integration with Tenzo, the hospitality performance platform, to give operators real-time, AI-powered insights on top of their ordering, payment, and point-of-sale (POS) data. The partnership connects GoTab’s flexible, guest-centric commerce tools with Tenzo’s advanced analytics and forecasting, helping restaurants, bars, breweries, and entertainment venues boost profitability while simplifying day-to-day operations.

Turning Real-Time Point of Sale Data into Actionable Intelligence

Through this integration, GoTab’s sales and operational data flows directly into Tenzo, which unifies information from POS, staffing, inventory, and review platforms into a single source of truth. Tenzo then delivers real-time insights and automated reports, eliminating manual spreadsheets and system switching. Tenzo’s AI-driven forecasting models use GoTab’s real-time and historical transaction data to predict sales, labor demand, and inventory needs. Teams can make smarter decisions in minutes, not hours.

Hospitality Performance, Simplified

With GoTab and Tenzo, operators gain a comprehensive toolkit for running profitable businesses, whether single or multi-location.

AI-Driven Forecasting: Tenzo’s advanced machine learning models use GoTab data to forecast sales, labor, and inventory, improving accuracy while reducing overstaffing, stockouts, and waste.
Real-Time Performance Insights: Live dashboards provide instant visibility into key metrics across locations, helping operators spot issues and act quickly.
Logbooks: Tenzo’s custom Logbooks create a centralized digital space for shift notes, incidents, and handovers, automatically enriched with real-time performance data for consistent, accountable communication.
Operational Alerts & Exception Monitoring: Custom thresholds on critical KPIs trigger alerts when performance deviates from plan, so teams can intervene before minor issues become costly problems.
KPI Card Creator for Custom Reporting: Drag-and-drop reporting tools allow users of all abilities to build custom KPI cards using real-time sales, labor, and inventory insights.

Tangible Benefits for Modern Venues

By combining GoTab’s guest-centric platform with Tenzo’s analytics engine, operators will see measurable gains in efficiency and profitability. Automated reporting and centralized access to real-time data significantly reduce manual admin, freeing managers to focus on guests and their staff. AI-based labor and inventory forecasts help right-size staffing and purchasing, and minimize costly food waste.

Multi-location operators can instantly compare performance across locations, identify trends and standardize best practices to improve consistency and margins company-wide. Shared dashboards, clear KPIs, and automated alerts keep general managers and company leadership aligned on targets, empowering teams to act quickly when performance shifts.

Designed for Hospitality, Without the Heavy Lifting

Unlike generic tools such as Excel or horizontal BI platforms, the GoTab–Tenzo integration is purpose-built for hospitality. Tenzo replaces cumbersome spreadsheet workflows with configurable, automated reporting, while its subscription model and hospitality-focused product remove the upfront cost and specialist effort typically required to build and maintain custom BI solutions.

Data from GoTab is pulled into Tenzo in real time and combined with each location’s historical data, providing immediate visibility alongside long-term context. This gives decision-makers a comprehensive view of performance without the complexity of stitching together multiple tools. To learn more about the GoTab-Tenzo integration, visit https://gotab.com/integrations/tenzo.

About GoTab

GoTab empowers hospitality operators with a flexible, guest-centric platform designed to enhance guest experiences while driving operational efficiency. Featuring an advanced point-of-sale system, Kitchen Display Systems (KDS), RFID technology, Self-Ordering Kiosks, and a suite of integrated tools, GoTab helps operators meet their unique needs in an ever-evolving industry. Processing over $1B annually in gross merchandise value (GMV) and operating across 39 U.S. states and Canada, GoTab is trusted by restaurants, breweries, food halls, hotels, and large venues. Request a demo to learn more.

About Tenzo

Tenzo is a hospitality performance platform that pulls data from POS, staffing, inventory, and guest feedback systems into one place, transforming it into real-time insights and actionable reports. With AI-driven forecasting, intuitive dashboards, and collaboration tools like Logbooks and alerting, Tenzo helps operators improve efficiency, reduce costs, and drive better performance across single and multi-location businesses. Request a demo to learn more.

Media Contact

GoTab PR Team
marketing@gotab.io

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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