GoTab Announces New Integration with Solink for Improved Visibility and Efficiency in Operations
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Enables quick and effortless implementation while re-using existing camera hardware and software systems.
Arlington, VA, April 9, 2025 GoTab, a leading entertainment commerce platform, now integrates with Solink, a leading cloud video security and analytics platform that connects in-store camera footage with POS data. Utilizing the GoTab point of sale and Solink, hospitality managers can identify and detect employee theft, eliminate discount misuse and secure their premises.
With the GoTab integration with Solink, hospitality operators of every size and scale can now:
- Watch live and recorded video to measure customer interactions, employee activity, and internal processes to optimize service and efficiency
- Review transaction receipts with corresponding video footage to quickly identify shrinkage or discount abuse
- Remotely monitor multiple locations from one centralized web or mobile app
- Use AI for people analytics, zone tracking, and more, to improve operations and respond to safety and security issues faster
“GoTab specializes in large and complex hospitality venues that utilize hybrid service approaches such as a combination of counter service, table service, and QR or RFID ordering, etc. In these environments, it's become more important than ever to give managers the ability to monitor what’s happening on their premises efficiently. Solink is a leader in the video security space and has a world-class product,” says Mateen Habib, VP of Growth.
Fast, Seamless Integration Leveraging the GoTab API
“At GoTab, we prioritize empowering our operators to select the best tools that suit their business needs. Rather than confining them to a closed system, our open API, accessible at https://docs.gotab.io/, facilitates seamless integration with almost any contemporary technology, allowing for greater flexibility and adaptability in their operations,” continues Habib.
Turn Every Transaction Into Actionable Insight with Real-Time Data and Video Integration
By leveraging the power of real-time GoTab transaction data and video analytics, managers can make informed decisions that enhance both guest satisfaction and operational performance. The integration allows for seamless communication between the GoTab platform and Solink’s advanced video security platform, ensuring that every transaction is backed by visual evidence. This not only helps in resolving disputes but also serves as a training tool for staff, highlighting best practices and areas for improvement.
“We're excited to welcome GoTab to the growing ecosystem of integrations on the Solink Platform," said Chris Wolski, VP of Product Marketing at Solink. "For restaurant and hospitality businesses, the ability to combine and gain insights from video alongside POS and other operational data is becoming mission-critical. Our open ecosystem empowers operators to do this with best-of-breed technologies like GoTab, to enhance operational efficiency and drive better business outcomes."
Unlock Smarter Service and Streamlined Oversight with Data-Driven Insights
The ability to analyze customer interactions in conjunction with employee performance provides valuable insights into service trends and potential bottlenecks. Operators can identify peak hours, popular menu items, and customer preferences, enabling them to tailor their offerings and staffing accordingly. This proactive approach not only boosts efficiency but also fosters a more personalized dining experience for guests.
In addition, the centralized monitoring feature empowers operators to oversee multiple locations without the need for constant on-site presence. This flexibility is crucial for multi-unit operators who need to ensure consistency and quality across all venues. With just a few clicks, managers can access live feeds, review past footage tied to specific GoTab transactions, and generate reports that highlight key performance indicators.
The GoTab and Solink integration represents a significant advancement in hospitality management. By combining cutting-edge and actionable technology, operators can enhance their service delivery, reduce losses, and increase profitability. As the hospitality industry continues to evolve, innovations will be essential for staying competitive and meeting the ever-changing demands of customers.
About GoTab
GoTab empowers hospitality operators with a flexible, guest-centric platform designed to enhance guest experiences while driving operational efficiency. Featuring an advanced point-of-sale system, Kitchen Display Systems (KDS), RFID technology, Self-Ordering Kiosks, and a suite of integrated tools, GoTab helps operators meet their unique needs in an ever-evolving industry. Processing over $500 million annually in gross merchandise value (GMV) and operating across 39 U.S. states and Canada, GoTab is trusted by restaurants, breweries, food halls, hotels, and large venues. Request a demo to learn more.
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