GoTab Launches New Hardware Leasing Program for Hospitality Operators
GoTab today announced the launch of its new Hardware Flex Leasing Program, giving new and existing customers a simpler, more flexible way to access and manage point-of-sale hardware as part of their GoTab subscription. Designed for high-volume and hybrid service venues—including breweries, food halls, entertainment concepts, and multi-vendor spaces—the program removes the stress associated with large upfront hardware purchases while ensuring operators always have reliable, up-to-date equipment.
Flexible, Protected Equipment Access Helps Venues Scale Without Large Upfront Costs
Arlington, VA — January 20, 2026 - GoTab today announced the launch of its new Hardware Flex Leasing Program, giving new and existing customers a simpler, more flexible way to access and manage point-of-sale hardware as part of their GoTab subscription.
Designed for high-volume and hybrid service venues—including breweries, food halls, entertainment concepts, and multi-vendor spaces—the program removes the stress associated with large upfront hardware purchases while ensuring operators always have reliable, up-to-date equipment.
Point of Sale Hardware Without the Headaches
Under the new program, GoTab-provided hardware is included through a monthly subscription model rather than a traditional purchase. Equipment value is tracked transparently over time, with monthly payments applied toward the total hardware balance. As venues grow or evolve, additional or upgraded hardware can be added without disrupting operations.
“Operators shouldn’t have to compromise on their technology because of short-term financial pressure,” said Mateen Habib, GoTab’s Chief Growth Officer. “At a time when many hospitality businesses are already navigating tight margins and uncertainty, we want to remove barriers so teams can choose the most modern, reliable POS for where their business is headed, not just where it is today.”
Built-In Protection, Replacement, and Upgrades
Every hardware lease includes GoTab’s Protection & Replacement Program at no additional cost. Customers accrue service credits over time that can be used for repairs, replacements, or upgrades to ensure venues stay operational even when equipment is damaged, lost, or needs improvement.
Key benefits include:
No upfront hardware invoice for approved replacements or upgrades
Ongoing protection against common hardware issues
Flexible scaling as venues add service areas, vendors, or new experiences
Predictable monthly costs tied to the GoTab subscription
Ownership Clarity and Operational Control
All hardware remains GoTab property during the subscription term, ensuring consistent support and service standards. Operators receive a dedicated license to use the equipment with the GoTab platform, with clear options for ownership transfer once the hardware balance is fully satisfied.
If a subscription ends early, remaining hardware balances are settled transparently—eliminating ambiguity and allowing operators to plan with confidence.
Supporting Modern Hospitality Models
The GoTab Hardware Flex Leasing Program reflects GoTab’s broader mission to support modern, hybrid service environments where technology must flex with guest behavior, staffing realities, and evolving revenue models. The program is available immediately to both new and existing GoTab customers.
“With costs rising across the hospitality industry, we don’t want technology to be a barrier to opening or expanding,” said Habib. “We’re committed to standing alongside operators, supporting their vision for any guest experience they want to design.”
GoTab is the Entertainment Commerce Platform built to power high-volume hospitality and experiential venues. From full-service restaurants and breweries to entertainment concepts like pickleball clubs, cinemas, and food halls, GoTab helps venues improve service, drive revenue, and deliver frictionless guest journeys through flexible ordering, payments, and partner integrations.
Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.
The Situation
Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.
The Solution
Reducing Staff Touch Points Without Sacrificing Guest Experience
Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.
“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.
“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.
The Benefits
Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.
Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
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