GoTab and CORE Partner to Support Families of Restaurant Employees
Today, restaurant commerce platform GoTab is unveiling a new partnership with CORE: Children of Restaurant Employees. GoTab is the first technology partner for the non-profit organization and a CORE Silver Sponsor. GoTab’s involvement with CORE goes beyond the traditional corporate participation. In order to continuously support food and beverage service employees with children, GoTab will donate 5 cents for every transaction processed for participating venues through the platform to CORE: Children of Restaurant Employees.
The restaurant commerce platform doubles down on its hospitality first approach
CORE is a nationally-recognized community of support for all food and beverage service employees with children, providing financial relief and assistance when faced with a medical crisis, injury, death or natural disaster. CORE’s mission aligns perfectly with GoTab’s hospitality-first approach. Built by restaurateurs for restaurateurs, GoTab was developed as a solution to answer consumers’ evolving dining needs and expectations and to help operators put hospitality first. GoTab’s easy-to-use mobile POS, contactless ordering and payment features, and kitchen management systems (KMS) allow operators to offer a safe and enjoyable environment for staffers and diners alike. With a cloud-based solution, operators can run profitable operations while staying at the cutting edge of hospitality technology innovation, without the onerous contracts and monthly fees associated with other technology platforms.
"Our CORE partnership is critically important to us in this moment when operators and their employees are working so hard to overcome every challenge. We are honored to be able to help families of the hospitality industry with direct resources when the unexpected happens."
Tim McLaughlin, CEO of GoTab
"We are thrilled to join forces with GoTab and count a technology leader among our industry partners. The continuous support GoTab is offering will be instrumental in providing financial assistance to families of restaurant employees during this unprecedented time when a health crisis or natural disaster can add financial stress."
Sheila Bennett, CORE Executive Director
GoTab and CORE are exploring additional initiatives to expand this partnership and further drive awareness for the need to support families in the hospitality industry beyond the pandemic. Learn more about ways to support CORE: Children of Restaurant Employees here.
About GoTab, Inc.
GoTab, Inc., a Restaurant Commerce Platform (RCP), is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. It integrates with popular point-of-sale (POS) systems and allows patrons to order and pay through a server, order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its easy-to-use mobile POS, contactless ordering and payment features, and kitchen management systems (KMS). The guest never has to download a mobile app or create a password. Operators get flexible features that can be rapidly applied to access new revenue streams via dine-in, take-out and delivery, ghost kitchens, retail groceries, and more. Founded in 2016, GoTab processes over $250M transactions per year with operations across 35 U.S. states and growing. For more information, consult our media kit or learn more at https://about.gotab.io/en
CORE: Children of Restaurant Employees, a national 501(c)3 founded by industry veterans, is dedicated to serving food and beverage service employees with children when either the working parent or child is navigating through a medical diagnosis, illness, injury, a death, or impacted by a natural disaster. Industry organizations and individual donors provide financial funding to help these families when they are faced with a medical crisis, injury, death or natural disaster. Since 2004, the organization has grown into a nationally recognized non-profit that has helped more than 1,200 families in 50 states. For grant qualifications, to apply or to refer a family for grant consideration, please visit coregives.org. To support food and beverage employees via a donation please visit coregives.org and click on the donation button.
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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.
Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.
Reducing Staff Touch Points Without Sacrificing Guest Experience
Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.
“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.
“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.
Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.
Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.