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How GoTab RFID Passes Redefine Convenience

How GoTab RFID Passes Redefine Convenience

In hospitality, the guest experience is king. It’s not just about great food, incredible drinks, or stunning venues—it’s about how effortlessly guests can enjoy them. Whether it’s a vibrant food hall, a hotel brimming with luxury, or a music festival pulsing with energy, one thing is clear: convenience is non-negotiable.

Enter GoTab RFID Passes, the ultimate solution for venues and events looking to redefine how guests order, pay, and play. With GoTab, you’re not just streamlining transactions—you’re creating an experience that feels intuitive, effortless, and unforgettable.

Hospitality Should Be Effortless

The best hospitality feels invisible. Your guests shouldn’t have to think about payment systems, long lines, or juggling credit cards—they should be immersed in the moment, whether it’s savoring the perfect bite or dancing under the stars.

That’s the magic of GoTab RFID Passes. With just a tap of a wristband or card, guests can place orders, pay instantly, and move seamlessly through your venue or event. Payments fade into the background, allowing the experience to take center stage.

Imagine a guest at a food hall trying a fresh poke bowl from one vendor, grabbing a cocktail from another, and picking up dessert on the way out—all without standing in a single line or fumbling for their wallet. That’s the kind of experience GoTab RFID Passes create, and your guests will never forget it.

The Power of Convenience

What makes GoTab RFID Passes so impactful? It’s the way they unlock new levels of convenience and freedom, both for your guests and your operations.

Take a festival, for example. Attendees don’t want to waste precious time waiting in line for food or drinks—they want to catch their favorite band or explore the next attraction. With GoTab Passes, they can place orders as they go, picking up items when it’s convenient for them. And because all purchases are tied to a single tab, there’s no need to worry about multiple receipts or transactions. It’s a hassle-free solution that keeps the focus on the fun.

For venues, the benefits are just as exciting. GoTab Passes not only simplify transactions but also help reduce costs by consolidating all orders under one tab. This means fewer credit card processing fees, smoother operations, and more time to focus on delighting your guests.

Elevating Every Venue and Event

From cozy celebrations to large-scale events with thousands of attendees, GoTab RFID Passes adapt seamlessly to any setting. Hotels can use them to simplify room service or poolside ordering. Food halls can empower visitors to explore multiple vendors without the awkward shuffle of multiple payment methods. Festivals can handle massive crowds with ease, while eatertainment venues can let guests flow freely between dining, games, and retail.

GoTab Passes don’t just enhance the guest experience—they transform it. They remove barriers, foster autonomy, and create a sense of freedom that guests crave.

Freedom to Move, Freedom to Enjoy

At the heart of GoTab RFID Passes is the idea of freedom. Guests can explore your venue or event without limits, reordering as often as they like, picking up where they left off, and enjoying every moment without distraction. Whether it’s grabbing drinks between sets at a festival or customizing their food hall experience, guests are in complete control.

This level of autonomy isn’t just a nice touch—it’s a game-changer. Guests leave with a sense of satisfaction, knowing their experience was tailored to their needs, preferences, and pace.

A Solution That Works for You

Gone are the days of cash transactions, long waits, and operational headaches. GoTab RFID Passes give you the tools to create an environment that’s as seamless for your team as it is for your guests. With streamlined payments, increased sales, and reduced costs, it’s a win-win solution for venues and event organizers alike.

Are you ready to elevate your venue or event? With GoTab RFID Passes, you can turn every transaction into an opportunity to delight, inspire, and exceed expectations.

Let’s get started—because hospitality should never be complicated. Request a demo to learn how GoTab RFID Passes can transform your guest experience.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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