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Modernizing Movie Theatre F&B with POS Excellence

For movie theatre experiences, GoTab stands out as a transformative force, revolutionizing the way we savor cinematic moments, with an unwavering focus on Food and Beverage (F&B) operations. Explore the pivotal features that position GoTab as the quintessential Movie Theatre POS solution.

From Seats to Snacks

Imagine being comfortably nestled in your theatre seat, eagerly anticipating the unfolding movie magic. With GoTab, the cinematic journey begins with a frictionless, contactless ordering process. Our platform empowers moviegoers to peruse an extensive F&B menu and effortlessly place orders directly from their seats. No more interruptions, no more missed scenes – just an immersive, uninterrupted movie experience where snacks arrive promptly to each designated seat, enhancing overall enjoyment and limiting interruptions. 

Efficiency at Your Fingertips

With many movie theatres embracing elevated dining experiences, efficiency becomes paramount to ensure guests receive top-notch hospitality and timely service. GoTab's Dining Room Pocket POS is the linchpin of efficiency, designed for on-the-go service. This solution enables staff to process orders swiftly, ensuring moviegoers receive their favorite treats promptly. This streamlined approach not only enhances operational efficiency but also creates a seamless synergy between the cinematic narrative and culinary delights.

But the excitement doesn't end there. A common guest pain point is the inconvenience of reordering and waiting in lines for food. With GoTab, the pre-authorized card from dining can seamlessly carry over from the table or counter to your designated seat, ensuring a continuous and hassle-free movie experience.

Streamlined Self-Ordering Kiosks 

In response to the unique challenges faced by theatres with limited staffing, GoTab introduces an innovative solution to elevate the ordering process. Our cutting-edge self-ordering kiosks boast user-friendly displays, prominently showcasing menus, promotions, and order details. This intuitive system fosters seamless interaction between patrons and the ordering process, offering a customer-centric approach that not only optimizes operational efficiency but also enriches the overall service experience. With GoTab's self-ordering kiosks, every moment of your movie night becomes not only enjoyable but also remarkably hassle-free. Experience the future of movie theatre convenience with GoTab's Streamlined Self-Ordering Kiosks.

Embracing the Future of Movie Theatre F&B

As the curtain rises on a new era of cinematic indulgence, GoTab stands as a beacon of innovation, anticipating the evolving needs of moviegoers. From contactless features to shared enjoyment, efficient staff management, and adaptable solutions for various theatre sizes – GoTab isn't just modernizing F&B operations; it's redefining the very essence of the movie theatre experience.

Check out our POS Features for Eatertainment venues and request a demo today to learn more

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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