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Shorter Release Windows Are Here; Here’s How Theaters Stay Profitable

In the latest episode of Behind the Tab, we sat down with Codi and Ken from Clark Film Buying—the behind-the-scenes pros who help movie theaters negotiate with distributors and program the films that end up on screen.

Clark Film Buying represents about 160 theaters across the U.S.—from single-screen “Main Street” theaters to multiplexes, art houses, drive-ins, seasonal theaters, and high-end dine-in cinemas with full restaurant experiences. And because they talk to operators every day, they have a front-row seat to what’s working, what’s broken, and what’s changed most since 2020.

This conversation is a must-listen if you’re in dine-in cinema, entertainment venues, or any business where experience + operations have to work together.

What You’ll Hear in This Episode

The “Release Window” Is Shorter Than Ever, And That’s Changed Everything

Before COVID, the industry often operated with a longer theatrical exclusivity window (they describe ~90 days as the old benchmark, with many successful titles playing 4–6 weeks in first-run theaters). After COVID, that window compressed dramatically—now often 17–30 days before titles hit premium VOD.

Why it matters: for smaller theaters (especially single-screen venues), waiting weeks to get a film can mean the movie is already available at home by the time it lands locally. The result is a new reality:
get the film sooner, make revenue faster, rotate quicker.

Great Concessions Help, But the Movie Is Still the Primary Demand Driver

One of the most honest moments in the conversation: even the best-run theater with the best menu can struggle if the film lineup doesn’t pull people in.

The revenue equation (in their words) is still driven by foot traffic. The movie is the magnet. The experience—concessions, food, beverage, hospitality, amenities—is where theaters can differentiate and earn loyalty once guests arrive.

Guest Experience Friction Isn’t Only About Ordering. It’s Also About “Flow” 

Ken and Codi call out something that doesn’t get enough attention: crowd control and movement through the building.

Think about the “cattle drive” effect: guests forced through long concession lines or awkward pathways even if they don’t want to buy anything. They even float the idea of a “FastPass” style line—because sometimes the best guest experience is simply: let people get to their seats easily.

And for dine-in theaters, they highlight why the model can be so powerful: it borrows from restaurant hospitality—seating, service, pacing, comfort—and turns the venue itself into the destination.

Theater Reporting is Weirdly Specific; Non-Theater Tech Sometimes Comes Up Short

This is where things get especially interesting for operators and tech folks. Movie theaters have unique reporting requirements:

  • Box office reporting that must be submitted to distributors (daily/weekly cadence)
  • Concessions revenue that stays with the theater
  • A real need to see the full picture of a night’s performance, but still keep box office and concessions appropriately separated

They describe how many “generic” systems and finance tools don’t understand these nuances—and how that creates friction, messy integrations, and a lot of headaches (including… some very frustrated accountants).

Their advice is simple and practical: use theater-tailored systems whenever possible, or ensure whatever you choose can truly accommodate theatrical reporting parameters.

The Biggest Shift: Studios Can’t Carry the Entire Marketing Burden Like They Used To

They make a sharp point about how media fragmentation has changed film marketing. Studios can’t rely on the same mass reach of traditional TV/radio blanket promotion. Social algorithms are targeted, but that also means fewer people organically discover what’s coming out.

So theaters now have an added burden—and opportunity: they must market their venue and offerings directly to their own audience. Email lists. Social campaigns. Trailers. Targeted outreach. Promotions. Community-building. Theaters can’t just assume “the movie sells itself” anymore.

Ken & Codi’s 30-day Challenge for Operators: Create A Signature Promotional Plan Tied to the Upcoming Calendar Moments

To close the episode, Codi and Ken offer a challenge that’s honestly a blueprint: Pick an upcoming film and build a signature experience around it—especially around calendar moments (like Valentine’s Day).

  • a themed cocktail or mocktail
  • a limited-time dish
  • a photo moment
  • even something as simple as seasonal popcorn colors

Their message: you don’t have to do it for every film. Do it once a quarter, do it well, and train your team to think like editorial planners.

The Line We Keep Thinking About

They describe a “best theater experience” where they barely remember the movie—but they absolutely remember the venue: the atmosphere, the tech, the service, the cocktails, the feeling that it was worth coming back. That’s the opportunity for dine-in cinema right now: the theater becomes the product, not just the screen.

Listen to the episode + connect with Clark Film Buying

Here are the official links mentioned in the conversation:

Clark Film Buying: https://clarkfilmbuying.com

Off The Break Podcast: https://offthebreakpodcast.com

If you operate a theater (especially dine-in), work in entertainment, or build tech for experience-driven venues, this episode will give you a smarter lens on what’s changing—and what to do next.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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