Unleashing the Power of GoTab's Private Menus for Unforgettable Events
In today's dynamic event landscape, crafting exceptional gatherings has grown more complex, with a prevailing drive to continually exceed expectations. That's why GoTab’s Restaurant POS prioritizes features that empower our operators to create unforgettable experiences. With GoTab's versatile platform and extensive integrations, preparing for special occasions has never been easier. GoTab's Private Menus is just one of our standout features designed to elevate your event planning experience.
Unleashing the Power of GoTab's Private Menus for Unforgettable Events
In today's dynamic event landscape, crafting exceptional gatherings that exceed guest expectations has become more complex. That's why GoTab’s Restaurant POS prioritizes features that empower our operators to create unforgettable experiences. With GoTab's versatile platform and extensive integrations, preparing for special occasions has never been easier. GoTab's Private Menus is just one of our standout features designed to elevate your event planning experience.
The Power of Private Menus
GoTab's Private Menus feature is a game-changer for managing large or private group events seamlessly. This hassle-free solution allows you to create exclusive offerings that are accessible only to specific groups of guests at designated times. Imagine the possibilities for catering events, weddings, or any special occasion that calls for unique offerings and prefixed price points. Private Menus are especially ideal for events where you want to offer exclusive selections to specific groups of guests. Whether it's a signature cocktail for a corporate gathering or a specially curated menu for a wedding reception, GoTab's Private Menus allow you to easily cater to your guests' diverse needs.
Customize and Manage
One of the key advantages of Private Menus is its unparalleled customization level. You have the freedom to curate secret menus featuring any items at any price point, tailoring them to the preferences and theme of your event. Private Menus ensure that your guests have a unique and personalized dining experience, enhancing the overall ambiance of your event. GoTab goes the extra mile to make tab management a breeze during events. With Private Menus, your guests order from specially curated selections, preventing any confusion or mix-ups with the regular menu. This streamlined process not only enhances the efficiency of your staff but also ensures that your guests receive a top-notch and tailored service.
Avoid Last-Minute Chaos
Unlike other service platforms that may require you to build custom menus or enter specials on the day of availability, GoTab empowers you to plan ahead. Private Menus let you set up your offerings well in advance, sparing your staff from the last-minute scramble to make arrangements. This level of preparation contributes to smoother operations and, ultimately, a more delightful experience for your customers.
How GoTab Supports Event Success
At GoTab, we're committed to helping our operators prepare for and execute events that leave a lasting impression on their guests. Whether planning a small gathering or a large-scale event, GoTab is the partner you can rely on.
Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.
The Situation
Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.
The Solution
Reducing Staff Touch Points Without Sacrificing Guest Experience
Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.
“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.
“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group
Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.
The Benefits
Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.
Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
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