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What’s the Best Way to Run a Food Hall Kitchen? GoTab’s KDS Shows How

Managing a food hall kitchen is a balancing act. You’re orchestrating multiple vendors, diverse menus, shared spaces, and high guest volume—all while trying to deliver consistent, timely service. Traditional printer chits and disjointed order flows often lead to bottlenecks, missed items, and frustrated teams.

That’s where the GoTab Kitchen Display System (KDS) comes in.

Purpose-built for modern hospitality environments like food halls, GoTab’s kitchen screens transform the back-of-house experience. Whether you’re operating a single concept or overseeing multiple kitchens under one roof, this KDS equips your team with the clarity, speed, and control needed to scale.

From Order to Fire: Complete Transparency Across the Line

One of the biggest challenges in food hall kitchens is managing orders coming from multiple channels: QR codes, counter-service POS, handhelds, and third-party integrations. GoTab’s KDS provides a unified view of every order, regardless of origin.

Orders appear instantly on kitchen screens, eliminating the delays and miscommunication that come with printed tickets. Operators can configure views by station, time, or order type, ensuring the right information gets to the right prep team at the right moment. Whether you’re prepping poke bowls, frying wings, or firing pizzas, your team can prioritize and pace production with confidence.

Advanced Coursing Logic with Full Flexibility

Food hall kitchens often deal with mixed service styles—some guests want to linger, others are in and out in minutes. GoTab’s KDS adapts in real time.

With advanced coursing tools, items can be pre-assigned to courses and staged accordingly. Teams can fire tickets automatically or manually, and modify coursing mid-service if guest preferences shift. Kitchen staff have full visibility into timing and item readiness, and servers can monitor order status in real time without leaving the floor.

For food halls managing shared dining spaces, this real-time communication between the front and back of house ensures guests receive food in the right order and at the right time—without crowding the pickup counter.

Station-Specific Views and Routing

Each vendor in a food hall may have their own station—or even multiple stations. GoTab’s KDS allows for full station configuration. Items route automatically to the right screen or prep zone based on menu setup. That means no more cross-shouting, guesswork, or wasted motion.

Need expo visibility? GoTab’s KDS supports dedicated expo screens, allowing runners to see order status, mark items complete, and consolidate guest orders across vendors. The result: fewer missed items and smoother handoffs between kitchen and front-of-house teams.

Built-In Flexibility for High-Volume Service

During peak hours, food halls can see hundreds of guests flow through in short windows—lunch rush, pre-show dining, or weekend events. GoTab’s KDS is designed for these high-volume conditions.

Each kitchen screen is built to handle rapid fire order flows without performance drops. Items are time-stamped and color-coded based on urgency. Staff can easily bump, recall, or flag items, and the system maintains a full digital log of every order for accountability.

This level of control is essential when you have multiple vendors operating under the same roof with shared guest seating. GoTab helps ensure that even at full throttle, your kitchen operations remain streamlined and service quality doesn’t drop.

Enhanced Accuracy, Fewer Touchpoints

Reducing order errors isn’t just about speed—it’s about clarity. With GoTab, every item on the KDS can include modifiers, allergy flags, and custom notes. Visual cues like icons or labels help teams identify special requests without re-reading long chits.

Unlike legacy systems, GoTab also allows long-press access to item-level detail—so staff can view recipes, plating instructions, or allergen warnings directly from the kitchen screen. No more flipping through binders or interrupting the expo.

For multi-concept food halls with rotating menus or guest chefs, this feature dramatically reduces training time and minimizes prep errors.

A Kitchen Display System That Scales With You

GoTab’s kitchen display system isn’t locked to one style of operation. As your food hall evolves—adding new vendors, expanding prep stations, or shifting service models—your KDS scales with you.

Need to integrate third-party delivery? GoTab can route off-premise orders to a separate screen or tag them for staff pickup. Want to enable smart pacing during slow periods? Configure hold-and-fire settings with automatic timers. The system is built to adapt, not just function.

And because GoTab is cloud-based, kitchen screens can run on virtually any connected device—from rugged tablets to mounted displays. That means lower hardware costs and easier deployment across multiple stalls or locations.

Bottom Line: Better Service, Lower Stress

For operators managing kitchen operations in food halls, speed and precision are non-negotiable. GoTab’s KDS provides the tools to simplify execution, reduce friction, and keep your team focused on what matters: delivering great food and a seamless guest experience.

From order intake to final fire, your kitchen screens should be more than digital ticket boards—they should be strategic tools. With GoTab, they are.

Ready to Modernize Your Food Hall Kitchen Operations?
Learn more about GoTab’s KDS and how it can support multi-concept venues, shared kitchen environments, and fast-paced hospitality models. Book a demo today.

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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