For over a century, Breezy Point Resort has stood as a cherished institution in central Minnesota. Just two hours from Minneapolis, this family-owned and operated resort spans over 300 rooms, ranging from cozy studio spaces to luxurious townhouses and suites, catering to a diverse clientele. With six restaurants, three golf courses, a convention center, and even an ice arena, Breezy Point has long been a destination for corporate groups, families, and leisure travelers alike.
The Goal: Elevate The Guest Experience in a Revitalized Space
As part of its ongoing evolution, Breezy Point Resort took over a struggling restaurant formerly known as Billy’s and rebranded it as the “North Star.” Committed to revitalizing this space, the resort sought innovative solutions to elevate the guest experience while tackling operational challenges. With a vision for providing a more flexible and guest-centric dining experience, Breezy Point aimed to breathe new life into the North Star’s offerings.
With plans to introduce new attractions like a pickleball facility and golf simulators, Breezy Point needed a solution for their new restaurant that could flexibly scale to ensure a superior guest experience.
The Solution: GoTab POS + PourMyBeer & KDS
Breezy Point Resort turned to GoTab to help bring their vision to life. At the North Star, they implemented the GoTab POS platform and Kitchen Display System (KDS) integrated with a PourMyBeer tap wall. This setup allows for efficient service, reduced wait times, and enhanced guest satisfaction, all while minimizing labor requirements—a critical factor for the resort.
The user-friendly interface of GoTab’s solutions, both front- and back-of-house, is a game-changer for Breezy Point. Staff quickly adapted to the new technology, allowing for a seamless transition. The North Star’s transformation into a tech-driven dining destination has been so successful that Breezy Point is looking to expand GoTab’s use across its entire resort, particularly as they introduce new amenities and enhance existing activities on the vast property.
As Breezy Point continues to innovate, GoTab’s solutions will be integral in supporting their commitment to delivering an exceptional guest experience, ensuring that the resort remains a beloved destination for years to come.
Benefits
Enhanced Guest Experience: By integrating GoTab’s technology, Breezy Point Resort has significantly reduced wait times and improved service efficiency in their new restaurant, allowing guests to spend more time enjoying the resort’s amenities and less time waiting for orders.
Operational Efficiency: The adoption of GoTab’s handheld POS systems and KDS has streamlined operations at the North Star restaurant, leading to smoother workflows, reduced labor costs, and easier management.
Scalability for Future Growth: With plans to expand their offerings, including a new pickleball facility and year-round attractions, Breezy Point Resort is well-equipped to scale its food & beverage operations across the resort, ensuring continued growth and an elevated standard of service.
.jpg)
.jpg)
