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Craft Brewers Conference 2026: When Flat Sales Starts to Look Like Growth

Seven years in at Craft Brewers Conference, and we can tell you this year felt different. Not quieter. Just more realistic. When we first showed up as GoTab, the craft beer industry was in full-on growth mode. New markets. More volume. More everything. And if you’re honest, a lot of us (us included) were building for that version of the future.

This year, the tone shifted. The craft beer industry is recalibrating.

Growth has slowed. Competition is tighter. And the old playbook—scale distribution, expand footprint, chase volume—just doesn’t hit the same way it used to. It feels like flat revenue starts to look like growth in this environment.

That being said, GoTab has changed, too. What we build. How we think about the role of our tech in a brewery. What it actually means to support breweries and beer garden operators day to day.

That shift is showing up everywhere—in how brewers think about taproom management, how they optimize beer garden operations, and how they evaluate the role of a modern beer garden point of sale. The focus is moving from expansion to efficiency. From transactions to guest experience. From disconnected tools to unified systems that actually support the way these spaces operate.

But the core hasn’t moved: we’re still here, still committed, and still building alongside the people doing the hard work of running these businesses. Because what’s happening now isn’t a step back. It’s a reset toward something more durable, more consumer-relevant, and, for the operators who get it right, more profitable. We see it as the next chapter of craft and we’re pretty excited about it.

The End of Easy Craft Beer Growth

For years, success in craft beer was driven by expansion: More accounts. More SKUs. More states. Today, that model is under pressure. Brewers are facing:

  • Declining overall beer consumption
  • Increased competition from spirits, RTDs, and non-alcoholic options
  • Rising costs across labor, ingredients, and operations

The result is a shift in focus: From growth at all costs, to sustainable, profitable operations. We welcome the shift in focus as it aligns perfectly with the way we think about GoTab’s solutions. We want to create tools that help the most savvy operators optimize and run their businesses more efficiently so they can focus on their customers, the customer experience, and the quality of the hospitality they provide.

The Rise of the Tap Room and Beer Garden as the Business

One of the clearest signals at 2026 Craft Brewers Conference is where brewers are placing their bets. They’re focusing less on distribution and more on direct-to-consumer (DTC). The modern taproom is no longer just a brand showcase. It’s the primary revenue engine. And the most successful operators are treating it that way.

They’re:

  • Designing spaces to increase dwell time
  • Programming events that drive repeat visits
  • Expanding offerings beyond beer
  • Creating environments that feel more like destinations than stops

Because the math is simple: Traffic gets guests in the door. Experience determines how long they stay—and how much they spend.

Hospitality Is the Differentiator

As self-service, mobile ordering, and hybrid models become more common, one thing has become even more important: Hospitality.

Not the traditional, high-touch version alone—but a layered approach that blends efficiency with personalization.The best operators are:

  • Removing friction from ordering and payment
  • Empowering staff to focus on meaningful guest interactions
  • Creating moments that feel intentional, not transactional

We see this across all of the hospitality sectors we serve. In a crowded market, product alone is no longer enough. Experience is what drives loyalty.

A More Complex Beverage Landscape

Beer is no longer the only draw. Across taprooms, brewers are expanding into:

  • Non-alcoholic offerings
  • Ready-to-drink beverages
  • Broader food programs

This diversification allows operators to:

  • Capture a wider audience
  • Increase group appeal
  • Drive higher overall spend per visit

But it also introduces complexity. More items. More workflows. More operational risk. Which brings us to the real challenge.

Complexity Is the New Bottleneck

As taprooms evolve into multi-revenue, experience-driven environments, operations get harder—not easier. Operators are managing:

  • Multiple ordering channels (bar, mobile, handheld, kiosk)
  • Expanded menus and beverage types
  • High-volume service periods with limited staff
  • The expectation of speed and accuracy

The difference between a good experience and a frustrating one often comes down to systems. Not just what tools you use—but how well they work together.

The Case for Unified Systems

This is where the conversation at CBC is shifting. Operators aren’t looking for more tools. They’re looking for fewer, better-connected ones. A unified platform allows breweries to:

  • Manage all ordering channels in one place
  • Keep tabs open and flexible across the guest journey
  • Route orders efficiently to the right prep or pour point
  • Maintain visibility into what’s happening in real time

More importantly, it allows teams to stay focused on what matters: Serving guests. Not managing the tech.

Turning Tap Room and Beer Garden Visits into Revenue

In today’s environment, success isn’t measured in barrels produced. It’s measured in:

  • Revenue per guest
  • Visit frequency
  • Dwell time

The operators winning in this market understand that every interaction matters. They are:

  • Making it easier for guests to start and stay on a tab
  • Reducing friction at every step of service
  • Creating opportunities for incremental spend

The Next Era of Craft Beer

The craft beer industry is not shrinking into irrelevance. It’s evolving into something more disciplined—and more competitive. The next generation of winners will not be defined by scale alone.

They will be defined by:

  • Operational excellence
  • Strong guest relationships
  • Intentional experience design

And the ability to adapt quickly as the market continues to change. At GoTab, we believe this is where the industry is headed—and we’re building alongside operators who are ready for it. Because in this next chapter, success won’t come from doing more. It will come from doing it all better and more efficiently.

Tap Room Playbook: Check Your Experience

Tap Room Playbook Episode 2: 

When you really think about it, with everything managers need to do in a tap room, the hospitality aspect is often overlooked.

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Tap Room Playbook: Kick A** Brands

Tap Room Playbook Episode 3: 

The best breweries pay attention to what their brand stands for. How do the best brewers bring their brand to life?

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
  • Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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