GoTab Launches Donation Prompt Feature to Help Breweries and Restaurants Collect Donations at Checkout

New checkout donation capability enables breweries, taprooms, restaurants, and entertainment venues to support local nonprofits directly through the guest payment experience.

ARLINGTON, Va. — GoTab, the leading Entertainment Commerce Platform for hospitality and entertainment venues, today announced the launch of Donation Prompt, a new feature that allows operators to collect charitable contributions directly within the checkout flow.

Built in collaboration with customer Tidal Creek Brewhouse in Myrtle Beach, South Carolina, Donation Prompt gives guests an easy way to contribute to local nonprofits while closing out their tab. Operators can configure donation amounts, assign funds to designated accounting streams, and track contributions through GoTab's reporting tools—all without adding operational complexity.

"Hospitality venues are often the heart of their communities," said Tim McLaughlin, CEO and Co-Founder of GoTab. "We wanted to make it easier for operators to support the causes they care about by integrating charitable giving into a process guests already complete every day right at the point-of-sale. Donation Prompt allows generosity to scale alongside guest traffic."

The feature was inspired by Tidal Creek Brewhouse, a veteran-owned brewery known for its monthly charitable giving program. When the brewery transitioned to GoTab, ownership identified a need for a streamlined way to continue collecting donations from guests at checkout. GoTab partnered with the brewery to develop Donation Prompt, creating a flexible solution that can now be used by operators across the platform.

Unlike traditional donation jars or standalone fundraising efforts, Donation Prompt embeds charitable giving directly into the payment experience. At checkout, guests can select from preset contribution amounts that are added to the same transaction as their tab. Donations are automatically tracked and reported within GoTab, simplifying reconciliation and nonprofit payouts.

Key capabilities include:

Checkout donation prompts with customizable contribution amounts
Support for rotating charities, seasonal campaigns, and ongoing fundraising initiatives
Automated donation tracking and reporting
Dedicated accounting stream assignment for simplified reconciliation
Customizable donation names, descriptions, images, and campaign settings
Single-transaction payment processing with no separate donation workflow

The feature is particularly valuable for breweries, taprooms, beer gardens, food halls, entertainment venues, and community-focused hospitality businesses that regularly partner with local nonprofits.

At Tidal Creek Brewhouse, the approach has helped generate thousands of dollars for organizations supporting veterans, children, first responders, and other community causes. By combining checkout donations with fundraising events and charitable promotions, the brewery has transformed giving from an occasional campaign into an ongoing operating model.

"We believe the best hospitality businesses create value beyond the transaction," said McLaughlin. "Donation Prompt gives operators a simple way to strengthen community connections while creating measurable impact."

Donation Prompt is now available to GoTab operators.

To learn more, visit GoTab.com or request a demo.

About GoTab

GoTab is the Entertainment Commerce Platform built to help hospitality operators deliver exceptional guest experiences while simplifying operations. Designed for breweries, taprooms, restaurants, food halls, hotels, entertainment venues, and large-format hospitality concepts, GoTab combines POS, mobile ordering, kiosks, kitchen display systems, memberships, event management, and guest engagement tools into a single flexible platform. Learn more at GoTab.com.

Media Contact

Patricia Mejia
Chief Marketing Officer
GoTab
patricia@gotab.com

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Situated “in the heart of it all, yet tranquil enough to make you feel away from it all too,” The Limelight Hotel Snowmass offers 99 hotel rooms and 11 residences, as well as footsteps-to-gondola access in winter and summer — right in the middle of Snowmass Base Village.

The Situation

Especially over the last few years, the Limelight Hotels IT team had witnessed a significant shift to contactless technology in the hospitality industry. After evaluating friction points in the guest journey, aligning with modern technology platforms in their restaurant was determined to be an effective way to offer elevated contactless dining experiences to their guests while also evolving their technology platforms to continue to support long-term company goals. Limelight Hotel partnered with GoTab to provide an enhanced on-demand dining experience on par with the brand’s reputation for exceptional guest service.

The Solution

Reducing Staff Touch Points Without Sacrificing Guest Experience

Guests are now able to begin a tab from their room or the property’s restaurant by scanning a QR code, texting a link to friends or family members on the ski slope to add in their orders, then meeting up together at the patio or lodge to enjoy their meal and après ski festivities without interruption. By streamlining tasks like inputting orders and processing payments, this eliminates friction for hotel staff and allows them to focus on delivering renowned guest service for a memorable experience. Since partnering with GoTab, Limelight Snowmass has consistently seen higher check averages and sales.

“We found the Point of Sale platforms we were looking at offered the guest and staff limited opportunities to further reduce touch points or improve the traditional restaurant experience. The GoTab platform enabled the guest to take an active role over the flow of their experience while simultaneously reducing touch points and further streamlining restaurant operations.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

According to the Limelight Hotels team, some of the other platforms that were evaluated were either missing some of the pieces they were looking for, had weak customer support models, or had little willingness to develop integrations to existing hotel platforms already in place. To that end, GoTab integrated with cloud-based platform, Infor. Together, GoTab and Infor are providing dynamic solutions to support central, efficient service across hotel amenities and deliver exceptional guest experiences.

“Previously, guests would call down to the restaurant to begin an order from their room or while they were out enjoying the ski slopes. Using GoTab, guests can now place orders from anywhere on the resort, giving them the on-demand service they want without interrupting their day. GoTab empowers us to give control to the guest, reducing touch points and streamlining overall restaurant operations, making Limelight Hotel the resort of choice for Snowmass.”Nick Giglio, Manager of Hotel IT Operations, The Little Nell Hotel Group

Since introducing GoTab, The Limelight Hotel has seen a consistent level of upsells and items sold per check resulting in additional revenue capture. They have been able to maintain service levels in their restaurants during periods when there was reduced staffing available without significantly diminishing the guest experience.

The Benefits

Eliminate Phone Orders – Take Orders from the Slopes. Guests can start a tab from their room or on the mountain without interrupting the flow of their day.

Future-Proofed Technologies – Delivering elevated contactless ordering via integration with the Infor hotel management platform.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.
Eliminating Friction in the Guest Journey – Maintaining service levels during periods of reduced staff without diminishing the guest experience.

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