GoTab Partners with OpenTable to Streamline Front-of-House Operations
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Integration unifies data and communication to increase turnaround, drive traffic and maximize hospitality; Stone Brewing is first to benefit
GoTab, a leading restaurant commerce platform, today announced an integration with OpenTable, a global leader in restaurant technology, to improve operations for a smoother-running, faster-turning front-of-house.
Connecting OpenTable’s reservation data with checks on the GoTab point-of-sale (POS), the integration empowers restaurants with valuable insights into guest spend, table status and order history to paint a holistic view of the floor and streamline operations from host to management level. With real-time status updates on each table and automated check creation once a meal is completed, the integration enables restaurants to improve turnaround times and maximize throughput. Additionally, instant access to information from guests’ past visits and interactive reports provide visibility into real-time performance, revenue, and more, while allowing operators to provide a more personalized guest experience.
“As every operator knows all too well, the front-of-house has many moving parts. In order for operations to run smoothly, there needs to be clear communication across the floor, and our technology makes that easier than ever before,” said Daryoush Mansouri, Chief Technology Officer at GoTab. “OpenTable easily integrates into the GoTab POS to connect real-time data – such as table status and spend – providing the host and wait staff the information they need to increase turnover and enhance hospitality. We are eager to offer a solution to our mutual restaurant customers to help run their on-premise business better.”
“We’re thrilled to partner with GoTab to deliver a more seamless front-of-house experience for our restaurant customers,” said Susan Lee, Chief Growth Officer at OpenTable. “As leaders in restaurant tech, we are here to move the industry forward — by bridging the gap between our reservation data and GoTab’s POS data, we’re able to provide restaurants a powerful new view into their guests’ behavior.”
Stone Brewing, the ninth-largest craft brewer in the U.S., is the first operator to leverage the integration to increase efficiency and improve the guest experience at its tap rooms.
“The GoTab and OpenTable integration opens up exciting possibilities for restaurants, providing us with valuable insights into our guests’ spend, helping us manage our tables more effectively and getting real-time notifications when spend thresholds are reached,” said Allison Lawley, Director of Hospitality Operations at Stone Brewing. “With this integration, we can now provide our guests with even better service, making sure their experience at Stone Brewing is unforgettable. We’re excited about the future of this integration and the enhanced experience it brings to our guests.”
To learn more about the GoTab and OpenTable integration, please visit https://gotab.com/integrations/opentable.
About GoTab
GoTab, Inc., a Restaurant Commerce Platform, is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. It integrates with popular point-of-sale (POS) and property management (PMS) systems and allows patrons to order and pay through a server, order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its all-in-one POS, mobile ordering and payment features, and kitchen display systems (KDS). The guest never has to download a mobile app or create a password. Operators get flexible features that can be rapidly applied to access new revenue streams via dine-in, take-out and delivery, events, online ordering, and more. Founded in 2016, GoTab processes over $250M transactions per year with operations across 35 U.S. states, Canada and growing. For more information, consult our media kit, request a demo here or learn more at https://gotab.com/.
About OpenTable
OpenTable, a global leader in restaurant tech and part of Booking Holdings, Inc. (NASDAQ:BKNG), connects more than 1.5 billion people with restaurants every year. Powering hospitality at more than 55,000 restaurants, bars, wineries, and other venues globally, OpenTable drives reservations, experiences, payments, guest insights and operations, enabling restaurants to run their most successful business yet.
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